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Connie
April 16, 2019
The freezer won't go below 15 degrees. What part do we need to get.
For model number GD5RVAXVB03
Hello Connie, Thank you for the question. I suggest testing the Bi-Metal Defrost Thermostat, PartSelect Number PS11750673. The best way to do this is to remove the thermostat from the refrigerator so you can control the temperature of the sensor. You can let the sensor warm up to room temperature. With the sensor warmed up to room temperature the sensor should read approximately 6.2K Ohms at 68°F. With the thermistor submerged is a glass full of ice water, the sensor should be very close to 32°F which should read approximately 16.3K Ohms. If the values that you are getting are far off from these readings, then the sensor is bad and should be replaced. Hope this helps!
