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Luis
June 27, 2019
The brackets supporting the deli drawer broke. Do i need to order the whole shelf or can i just order the brackets.
For model number WRT318FMDB01
Hello Luis, thank you for writing. The Tracks are sold separate from this replacement Meat Pan for your model. The left side Track is part PS11770233 and the right side Track is part PS12070558.
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Carol
February 19, 2018
Can I purchase part #15 only part #w10861806
For model number WRT311FZDB00
Hello Carol, Thank you for contacting us. I have researched the model you have provided and have found the part you’re looking for is Part Number: PS11770244. Hope this helps!
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Brian
October 5, 2021
The plastic slider holding the meat tray broke yesterday. It seems like one whole unit and it slides into the glass shelf that holds it. Is there a part number for this item? Would love to order a replacement. Thanks for any and all help.
For model number WRT311FZDW00
Hello Brian, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is Part #: PS11775344 for the Right Side Slider Track and Part #: PS11770244 for the Left Track. They are sold separate from the Shelf. We hope this helps!
The rectangular part that the deli drawer slides into broke. It slides back and forth on the shelf. Do I have to purchase the whole drawer? Would like the part # for the the slider part so I could purchase it. Thanks.
For model number WRT1311FZDM01
Hello Lorri, thank you for contacting us. Based on our research, you may need to replace the track (right hand), part number PS11775344, and the track (left hand), part number PS11770244. We hope this solves your problem!
The slide in flex frame for my deli door is broken. The frame is attached to the bottom of the shelf. May I replace just the flex frame holder?
For model number wrt311fzdb01
Hello John, thank you for contacting us. Based on the description you have provided, you may need to replace the track rail-left side, part number PS11770244, and track rail-right side, part number PS11775344, to fix the issue. We hope this helps!
The slide unit has snapped. The bin is fine. Can I buy just the slide support
For model number WRT311FZDW00
Hi Agnesann, thank you for getting in touch. Based on our research, the shelf that holds the flexi slide bin is part number PS11731608. If you need help placing an order, customer service is open 7 days a week!
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11731665
Manufacturer Part Number: W10861806
