ZIS360NRE General Electric Refrigerator - Instructions
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Ice Maker Not Making Ice
3 of 5 people
found this instruction helpful.
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Kevin from Alhambra, CA
- Really Easy
- 15 - 30 mins
-
Screw drivers, Wrench (Adjustable)
My GE SideBySide fridge stopped making ice. The green LED light on the icemaker was not blinking. The water dispenser worked fine. Fridge is only 5 years old. Freezer temp set at 7 degrees...fridge at 37 degrees. I have been using these temps since new. GE hotline suggested freezer temp should be at zero degrees. That did not work. Second
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call suggested an airflow issue within the freezer...there should be 1 inch space between food and back wall. Still no ice. The water valve looks to be the issue. I ordered it and got it in 2 days. Valve is in the back bottom, refridgerator side. Push the white collars around the water hoses...Then pull the hoses out. An adjustable wrench removes the nut for the inlet hose. Disconnect 2 electrical plugs. Be sure to push the water hoses fully into the new valve. I pulled the white collars out a bit to insure a tight fit. I was surprised at how simple this was to install. As it turns out, I was still getting no ice. I ordered a new ice maker and now I'm getting ice. The icemaker was EVEN EASIER to install.
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No ice from door, but did have water
4 of 8 people
found this instruction helpful.
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Rich from san marcos, CA
- Really Easy
- Less than 15 mins
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Screw drivers
I got the wrong switch before so just need to put the right 1 in. Super easy, pop off old, plug in new, click back into place. Done. REALLY REALLY EASY for anyone to do
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Water Valve Isn't Work
3 of 5 people
found this instruction helpful.
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LUIS from MIAMI, FL
- Really Easy
- Less than 15 mins
-
Nutdriver, Screw drivers
I put the water hoses out the valve and put the hoses back in new valve after that put the valve in the same place with the nutdriver. When refrigerator take the temperature inside, the ice began really easy. Thank you.
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noise from freezer.(WhOOOO-oooooh, WHOOO-oooooh,......) annoying with doors closed, worse with freezer door open.
2 of 2 people
found this instruction helpful.
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paul from PETALUMA, CA
- Easy
- 30 - 60 mins
-
Nutdriver, Screw drivers
Watched some videos on youtube after typing in : refrigerator noise, and my model # (in search bar.) Found a video after determining my problem of a gentleman from partselect replacing the evaporator motor. Pretty simple job from video so I went for it ordered parts from them( I fixed the inlet valve on my dishwasher bfore with partselect
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before). I would call the job easier than it looks. But you need common sense and simple tools and some experience with nuts and bolts and wires. There is one bolt tucked up high under ice maker you may need a right angle nut driver or 1/4 right angle ratchet.(video pointed out). Thanks for video and quality GE parts. I now have a quiet kitchen and great room, with just a low db constant white noise like new.
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Other Parts Used:
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both freezer and refigerator were warm.
2 of 2 people
found this instruction helpful.
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Harry from DURYEA, PA
- Easy
- 15 - 30 mins
-
Nutdriver
I watched the video online and it said there were three sensors in the refrigerator, two in the freezer and one in the refrigerator. I only ordered one sensor and was going to try the one in the refrigerator first. He said the upper one in the freezer is the most difficult, but is usually the problem. So, I replaced the upper sensor and
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tried restarting the unit. Everything went well and it fixed the problem.
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noisy evaporator fan motor
2 of 2 people
found this instruction helpful.
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Russell from GLEN, NH
- Easy
- 1- 2 hours
-
Screw drivers, Socket set, Wrench set
Replaced evaporator fan motor, and this solved the whistling noise that had developed. Reviewed and followed the removal and installation instruction video as closely as possible. This was very helpful, with a few additions. For the model PS123NGPBBB GE refrigerator/freezer, there were a few differences from the video. There a was an addi
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tional cover panel that was positioned vertically at the back of the freezer compartment below the auger motor assembly. It was necessary to remove this cover (4 screws) to gain access to the auger motor cover screws. The unit also has a different light configuration with 2 lights. I found it helpful to remove these light bulbs and the corresponding light fixtures in order to remove the evaporator motor assembly. As mentioned in the video, it was necessary to cut the 4 wires from the wire harness of the new motor, and use butt end connectors to reattach these wires to the corresponding wires in the unit. Total job took between 1 and 2 hours, and the motor change solved the noise problem.
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Water dispenser inoperative
2 of 3 people
found this instruction helpful.
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Gregory from The Villages, FL
- Really Easy
- 1- 2 hours
-
Nutdriver
Replaced Double Outlet Water Valve then defrosted coiled plastic water tubing at bottom position inside refrigerator into pan of hot water for 10 minutes. Water still did not flow. Defrosted refrigerator and water dispenser immediately resumed operation. Suggestion -
defrost refrigerator first.
defrost refrigerator first.
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Defroster fan burned up
3 of 6 people
found this instruction helpful.
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Peter M. from Lincoln Park, NJ
- Easy
- 30 - 60 mins
-
Nutdriver, Pliers, Screw drivers, Socket set
First I removed the ice tray rack lifting it out of the way to reach the back cover of the fan. Then, the whole back inside panel had to be removed. Two screws removed the fan and bracket from the freezer unit. The missing bumper lid just snapped into place. Replaced everything in reverse order. Pretty easy job.
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Ice maker stopped making ice
2 of 3 people
found this instruction helpful.
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Robert from Wyckoff, NJ
- Easy
- 15 - 30 mins
-
Screw drivers
I had made a dry run at the repair after watching the instructional film provided by part select and it seemed easy enough.
The only problem was that i needed to use the electrical cord extender (provided) to adapt to my plug type. That presented a problm because it needed to be tucked up out of the way to allow the ice bin to clear ... Read more . Just needed to be creative in how you wrapped the cord behind the ice maker unit before snugging the attachment screws.
Cranking out ice like crazy.
The only problem was that i needed to use the electrical cord extender (provided) to adapt to my plug type. That presented a problm because it needed to be tucked up out of the way to allow the ice bin to clear ... Read more . Just needed to be creative in how you wrapped the cord behind the ice maker unit before snugging the attachment screws.
Cranking out ice like crazy.
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Refrigerator not defrosting, ice tray clogging up in ice tray, refrigerator making loud humming noise, and compressed running all the time.
2 of 3 people
found this instruction helpful.
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Mark from ROSEMOUNT, MN
- A Bit Difficult
- 30 - 60 mins
-
Screw drivers
First, turn off power - since I did not want to pull the refrigerator out on my wood floor I tripped the circuit breaker to that circuit and opened door to make sure interior light was off (ensuring power was off). This unit has a bottom freezer, I took out all shelves, ice maker and all parts in the way of accessing back of interior of f
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reezer section. Removed back plastic section by removing one screw in middle top of back panel and prying it out. This was a bit difficult as it was in there a bit tight but once the plastic warmed up it pulled out ok. This revealed the compressor section and temp sensor that was attached to the copper coils with of all things - a zip tie! In pictures of this that I looked at on various web sites the sensor was on a metal bracket attached to the coil so it made me wonder if tf the factory took a shortcut? I cut the old sensor wire, stripped the two wires 1/2", and connected them to the new sensor wire with butt connectors, I put some silicone into the ends of the butt connectors to prevent moisture from entering into connectors and wrapped the connection in black electrical tape. I then "attached" the sensor to the coil using a zip tie, put the plastic back piece back on, inserted everything I took out and put power back to refrigerator. It's been 3 days and temp of refrigerator is stable, ice maker not clogging up, and compressor not running all the time! So far so good.
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Yearly replacement of filter
2 of 3 people
found this instruction helpful.
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Robert from Myrtle Beach, SC
- Really Easy
- Less than 15 mins
Moved stuff out of my way on the top shelf, reached in and turned old filter to remove. Filled new filter with water, lined up and turned to lock in place. Whew, never thought I would get that job done. :-)
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Light would no longer turn on
3 of 6 people
found this instruction helpful.
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paypal_shipping_address from Ripon, CA
- Really Easy
- Less than 15 mins
-
Pliers
I watched the video online, followed the instructions and within minutes had the part installed. The frig light was working once again! I will say the original switch was very snug and I had to do some very minor scraping of the plastic to get the new part to slide in.
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The icemaker quit making ice and the water started forming on the bottom of the ice bucket.
2 of 3 people
found this instruction helpful.
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John from Anaheim, CA
- Really Easy
- Less than 15 mins
-
Nutdriver, Screw drivers, Wrench (Adjustable)
First I removed the electrical plug from the back of the freezer that plugs into the icemaker. I then removed the two hex head screws that hold the icemaker to the wall of the freezer and removed the icemaker. I removed the plastic cover, which incidentally protects the gears, by prying it off with a srewdriver. I removed three small nuts
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(7mm) which holds the internal cam in place. I removed the cam by pulling it off the shaft. Once I got the part from you folks I reversed the procedure that I just mentioned, and put the icemaker back together. It works great. The part with shipping was around $16.00. A new icemaker was roughly $159.00. If I would have called a technician it would have cost around $300.00 to repair.
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Replace water filter with bypass plug - filter is redundant with home osmosis system
2 of 3 people
found this instruction helpful.
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Fred from LA QUINTA, CA
- Very Easy
- Less than 15 mins
-
Screw drivers
If you have a reverse osmosis system for filtered water system in your home that also feeds the refrigerator, using another water filter in the refrigerator is redundant, so GE makes a Water filter Bypass Cap that allows you to run using the already filtered water without needing to expensive water filter. FIRST - using a phillips screw
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driver remove the toe kick plate at the bottom front of the refrigerator - two screws - one on each side of the plate that extends the entire width of the refrigerator. SECOND - Locate the water line (should be right in front) and the valve to turn off the water. Turn valve clockwise (right) until completely closed. Then test by attempting to fill a glass with water using the dispenser on the door. If any water continues to come out, continue turning the valve (without forcing it) clockwise until it has been turned as much as possible. If water still comes from dispenser, locate the source of the water line - most likely from under the kitchen sink. There should be another valve under the sink, or simply turn off (turn the cold water valve clockwise) until water cold water completely turned off. Test again as required. THIRD - clear the top right hand back shelf directly under the water filter screwed into the ceiling of the refrigerator in the rear top right side of the refrigerator. Place a small towel under the water filter, and slowly turn the filter 1/4 turn clockwise without using force. Continue turning until the full 1/4 turn is complete and the filter will drop down without pulling. Place the old filter upside down in the sink, thereby allowing the filter to drain any water present in the filter. FOURTH - remove the filter plug from package, notice notches in top of plug that align with gaps in the area where a filter would typically be screwed into the filter location in the ceiling above the top right shelf in the refrigerator. After aligning notches in the bypass plug with gaps in the screw mechanism, carefully turn the bypass plug 1/4 turn counter- clockwise - at which time the bypass plug should be firmly installed. FIFTH - Reverse step SECOND, and turn valve Counter-Clockwise until valve is completely open. Test to ensure no water is leaking from the Bypass Plug. SIXTH - Finally reverse step FIRST by reattaching the toe kick plate using the two phillips screws removed in Step FIRST. NOTE: The Bypass Plug is quite inexpensive, but after adding shipping from Canada - the cost is about the same as purchasing a new filter for the refrigerator. :-(
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Light out
2 of 3 people
found this instruction helpful.
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Jodi from Benton Harbor, MI
- Very Easy
- Less than 15 mins
-
Pliers, Screw drivers
Turned off the breaker to the fridge because I couldn't reach the power plug to unplug it . Use small flat head screwdriver to pop out the piece, disconnected the rubber prong connectors, inserted the new piece into the rubber prongs snapped it back into place. Flipped the breaker back on and prayed it worked. It did and I saved myself $
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120 service call.
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