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ZBD8920D00SS General Electric Dishwasher - Instructions

All Instructions for the ZBD8920D00SS
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Our tub gasket was torn by leaning utensils (a definite design flaw.)
Just have a good look at how the original is installed before removing, then clean the area. The new one was a breeze to install, just line it up and pop it in.
Parts Used:
Tub Gasket
  • Frances from Goodyear, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
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the soap dispenser door had broken off
Open the door and go along entire edge of door and use Philipps to unscrew the front panel of the door from the inside panel of the door. Once unscrewed open carefully. There are screws in the dispenser cup. Undo those and then there are two plugs to be undone. There is also the main black computer component that has to be unplugged from its cord. Just remove and screw everything back the way it was. This was my first time and I am a female age 58 years old. It was simple. If I had to do it again I could do it in less than half the time.
Parts Used:
Detergent Dispenser with Rinse Cap
  • Pierangela from River Forest, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Standing water in bottom of washer at end of cycle.
Found numerous references on internet that most likely cause was due to a fouled or plugged suction screen. I unscrewed anchor tabs on top securing the dishwasher to the countertop, slightly lowered the front screw legs, turned off circuit breaker at the electrical panel, checked to verify the power was off, removed the small electrical cover under the dishwasher and disconnected the 3 wire nuts, pulled the dishwasher partially out, then disconnected the small corrugated drain hose from the discharge pump under the washer being careful to collect small amount of drain water in a bowl. Finally, carefully pulled dishwasher out from under the countertop leaving the hot water supply hose connected. Tipped washer over onto back (the frame rails are rounded in the back to help facilitate this). Had to unscrew the hose clamps to remove the rubber sump. Then stood the dishwasher back up to disassemble the plastic screen parts from inside the dishwasher. The screen was in fact plugged with white slimy deposits that when dried became chalk like. During cleaning out the white caked on deposits in the rubber sump, I accidentally pushed my screwdriver through a rubber vent stand tube and this is why I had to buy a new rubber sump. The sump rubber material appeared to be partially deteriorated which is why my screwdriver passed through it. Reassembly wasn't very easy. It was difficult to get the rubber sump boot over the plastic flange on the bottom of the tub. It helped to remove the metal hose clamp completely and to have someone hold the dishwasher in place lying on its back while I pushed and prodded to get the rubber seal over the oval flange. Once on, everything went back together easily in reverse order. It probably took me a total of 6 to 8 hours of real working time. But taking into account that I only worked for short periods of time on evenings after work and the fact I had to lug around my extra 70 lbs of gut, the constant laying down and getting back up, the 4 day wait for the new rubber sump to arrive, and my near senior citizen age stretched this 8 hours of work out to a two week home repair project. BUT, I was successful and everything is back to perfect working order. Thank you Partselect.com for having the sump in stock and to my door in only 4 days!
Parts Used:
Sump
  • Ryan from Blaine, WA
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
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No water getting into the dishwasher
This is a somewhat difficult task in that the dishwasher had to be pulled out of the cabinet which required the water inlet hose to be removed (and water to the hose to be shut off). Once the dishwasher was free of the cabinet it had to be flipped over to reach the water inlet valve. Once the valve was replaced go in reverse to reinstall the dishwasher. Worked fine after I got everything installed; no leaks.
Parts Used:
Water Inlet Valve
  • Don from Herndon, VA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable), Wrench set
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Hing arm broke
Removed dish washer from cabinet area and snapped new clip into cable and hook into support.. The time that took the longest was to removed the screws to pull the unit out of the cabinet area.. Very easy fix...
Parts Used:
Hinge Arm Link
  • Peter from Davenport, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Loud noise when running
Middle arm bearing used a pair of pliers to unscrew the screw and to re-screw with new bearing in place. NO did not have to disconnect the arm. Lower arm turn counter clockwise to remove (comes off very easy) stick needle nose straight down opening and remove bearing. Use needle nose to place new bearing.
Parts Used:
SCR B-16 HXW 1/2 Stainless Steel Lower Spray Arm Bearing
  • Cono from Bethlehem, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
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Serious water leak into basement from around a kitchen sink pipe.
Removing two screws holding the bottom trim/sound baffle opened a view of water dripping from the water intake valve at the left front of my Monogram dishwasher. I then turned off the local (under my adjacent sink) separate feed valve for the washer, then opened the (dedicated) breaker for the machine at my breaker panel.

The replacement valve was identical form and fit to the original. It included the replacement mounting bracket integrated with the valve.

Removing two additional screws holding a bigger sound baffle backed with foam gave good access to replace the valve. The foam was fitted to the power box and a few other obstructions, and apparently stuck to something near the top. I ran my hand up separating the foam from the panel and both then came out easily. I reattached the foam to the panel with clear silicon adhesive.

Removing two screws from the front edge of the bracket holding the valve allowed dropping it down for fairly easy access to the clamp holding the flexible house from the valve to the washer. There wasn’t much slack, so I reached the spring clip with a long plier-like device with cups on the working sold as automotive hose clip tool for that purpose. Regular pliers would likely work, with more skin loss from hands.

That action then allowed pulling the valve out from under the machine (feeding slack in the flexible feed I have installed years ago between that valve and the one under my sink. A small adjustable wrench then made easy work of disconnecting the hose brass coupling from the valve.

The right-angle adapter between the valve body and flexible feed hose is apparently specific to the installation, so it had to be removed and attached to the replacement valve. That was facilitated by placing the valves in a large bench vise, clamping the mounting bracket with the right angle adapter up, and using the adjustable wrench again. The old valve had residue from metal pipe thread sealer, so I used some new sealer on the adapter when installing it. Take care. Getting some inside the valve might be a serious problem. Turn the adapter with the adjustable wrench for a snug fit facing the same direction as the plastic nipple for the machine-side hose.

Installation proceeded easily in reverse of the removal process, using a bit of care to fit that foam back around the intended machine projections. I actually used identical thread lattes screws (wider flange) to hold the upper baffle because I misplaced one of the original screws and decided to originals were distorting the mounting slots because the flanges were too small.

I ran the machine through two cycles before replacing the bottom trim, just to assure there were no leaks. Mild panic when the intake valve didn’t operate as soon as I expected, but it must have been some out of phase control operation, because it eventually operated, then operated as expected during the second cycle.
Parts Used:
Water Inlet Valve
  • William from Sterling, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable)
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Soap Dispenser not Opening
NOTE I have classified this is a DIFFICULT JOB, but NOT because of the mechanics involved [including the electrical connectors UN-plugging and re-plugging, BUT DUE to the ANALYSIS you need to do to determine whether the SOAP DISH PART or the CONTROLLER is at fault. And this ANALYSIS will probably require you to get into the DISHWASHER DOOR twice. Once to do the analysis and then again to replace whatever part you target. Being you will want to continue to use the DISHWASHER by manually dropping the soap door [or just soap] at the appropriate time in the cycle, while awaiting the new part, which means you have re-button up the door and take it apart again when the new part arrives. . Before starting, view PartSelect's VIDEO on replacing the SOAP DISPENSER, but ignore THE STEPS OF REMOVING AND REPLACING THE SOAP DISPENSER.PART, at this time. The analysis starts with MANUALLY trying to activate the mechanical soap door release on the back of the mounted SOAP DISPENSER, with the soap door closed. It should take only ounces of downward pressure [towards the door hinge] on the vertical plastic piece in a channel near the center of the dispenser, to release the soap door. Next if you have access to an OHM METER {or MULTIMETER} or a DC POWER SUPPLY [to test the the activation of the door release] pull the two connectors on the SOAP DISH SOLENOID [a set pointed pliers will be helpful, as outlined in the VIDEO]. If measuring the SOLENOID's resistance it should read roughly 1800 OHMS. If using a DC POWER SUPPLY, you will probably need at least 25 volts DC to trigger the SOLENOID [NOTE I do not have a variable DC POWER SUPPLY to check it out nor do I know the voltage that the DISHWASHER uses]. Do not bother to measure the resistance of CONTROLLER's driving circuitry [the two wires having connectors], as it will read INFINITY, regardless of whether GOOD or BAD, The CONTROLLER apparently uses a RELAY on this circuit, as opposed to some kind of solid state switch. Replug the SOLENOID connectors. Re-buttoned up the DISHWASHER as shown in the VIDEO, assuming you are going to continue using it If you determine no problems in the above tests, then consider it a CONTROLLER pro0blem and you will need to order one. Otherwise you should have found indications of a SOAP DISPENSER PROBLEM. . When the replacement part arrives and you ready to install it, refer again to PartSelect's VIDEO on replacing the Soap Dish Dispenser for a refresher Following the VIDEO completely, if you replacing the DISPENSER. If you are replacing the CONTROLLER, once inside the DOOR, you will need to remove around 6 individual electrical connectors [before doing ANYTHING REMOVE POWER from the DISHWASHER [as instructed in the VIDEO}. These connectors [all but any single wire connectors] are designed to be plugged only one specific way, so when re-plugging NEVER FORCE a connection, The best way to make sure you do not get confused, take a picture of all the connectors -OR- make notes on the looks and orientation of each multi-wire connector. There is one mounting screw on right side of the CONTROLLER. When installing the new CONTROLLER there are mounting EARS on the left side that are first engaged by having the CONTROLLER tilted up on the right side. Replace the mounting screw. Replugged all the connectors using whatever guide you made. Proceed to put the DOOR back together as outlined in the VIDEO.
Parts Used:
Detergent Dispenser with Rinse Cap
  • Lloyd from Mint Hill, NC
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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All Instructions for the ZBD8920D00SS
136 - 143 of 143