Models > WRS311SDHM02 > Instructions

WRS311SDHM02 Whirlpool Refrigerator - Instructions

All Instructions for the WRS311SDHM02
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All three lights are not working...lights are off but refrigerator still cooling. Also, the control box not lit up to show the temparture for freezer and refrigerator
Used a screw driver to pull old switch. Pulled one wire at a time, only two wires. After wires instlled to new switch push new one back in place where the old one was.
Parts Used:
Refrigerator Door Switch
  • Antonio from San Antonio, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
7 of 10 people found this instruction helpful.
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The Switch Broke...Absolutely Fell Apart.
I simply removed the old switch using 2 small screwdrivers and the old switch case popped out. I then upluged the wires from the old switch and reversed the process. Didn't take longer than 5 minutes begining to end! Thank you for the great service! Duncan quaid
Parts Used:
Refrigerator Door Switch
  • Duncan from Metairie, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
5 of 5 people found this instruction helpful.
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water leaked when the paddel was pushed
Followed the video on parts page. I was worried I would brake the cover but learned from the video the right way to remove the front plate. I found the video very informing. Thank you for saving me a service call and the part cost was minimal compared to a new refrigerator .
Parts Used:
Water Tube Kit
  • Monica from EDMOND, OK
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
6 of 8 people found this instruction helpful.
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light in refrigerator went OFF when in installed the new water filter
STRANGE ! to moment I installed the filter ALL the internal lights in my refrigerator went OFF and never came back.

Strange !! refrigerator works fine but no more light in it !!

My email is : Lucfontaine91@yahoo.com

DON'T USE earthlink email anymore
Parts Used:
Refrigerator Ice and Water Filter
  • LUC from PALM DESERT, CA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
5 of 5 people found this instruction helpful.
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We purchased the refrigerator new - but we wanted an extra door shelf bin for more dooor storage.
We ordered the bin and it arrived on time. HOWEVER - the plastic bin was broken in two areas. There was NO protective padding on the bin - just a simple plastic bag and then shoved into a box.
We called customer service and the agent sent out a new one and we requested that this one be given better protective padding. She also refunded the first one as well as shipping costs. HOWEVER, when the 2nd bin arrived there was no padding but at least it was not broken!

Perhaps the shipping department needs to learn about Bubble Wrap - there really is no excuse for these plastic bins not to be protected..
Parts Used:
Door Shelf Bin
  • Carolynn from CASTLE ROCK, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
5 of 6 people found this instruction helpful.
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Water and ice dispenser's were not working
Checked the water line from the wall to the supply port of the inlet valve and it was suppling water but no water beyond the water inlet valve, So I ordered a new inlet valve and installed, and it fixed the problem. Inlet valve supplies water to the ice maker and water dispenser filter housing. Partselect videos and you tube installation videos very helpful. Partselect troubleshooting guide also very helpful. Great company
Parts Used:
Water Inlet Valve
  • Enrique from CASA GRANDE, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
5 of 6 people found this instruction helpful.
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Cracked the old drawer by closing the fridge door while drawer was open
Easy peasy. Take old drawer out, slide new drawer in. Done!
Parts Used:
Crisper Drawer
  • Jason from TUCSON, AZ
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
5 of 6 people found this instruction helpful.
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Replacing the water filter.
Lift up on the water filter door to open. Pull out the old filter while noticing the arrow pointing up on the filter. Pull off the green caps on the new filter and pop the new filter in with the arrow pointing up as on the old filter. Push in until the filter snaps into place. Close the filter door. Push reset on the water filter button on the freezer door to reset. Very easy!
Parts Used:
Refrigerator Ice and Water Filter
  • Sandra from Altoona, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
6 of 9 people found this instruction helpful.
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Light switch broke on refridgerator door.
I measured the part then looked for a similar switch that might work. I was so happy to find the exact part we needed for our 24 year old refridgerator!! I was so impressed with your slection of parts and best of all I had the part in 2 days! You are in my "favorites" just in case I need you again!

Thank you
Parts Used:
Light Switch
  • Darlene from Holland, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
9 of 18 people found this instruction helpful.
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Refrigerator light would not stay on
Removed the 2 screws holding the light bulb shield, then the 4 uolding the metal panel. Unplugged the olw door switch and replaced.
reassembled the pieces.
Parts Used:
Refrigerator Door Switch
  • Dave from Manchester Center, VT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Socket set
4 of 4 people found this instruction helpful.
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Ice would not dispense from the door
Removed ice bucket and discovered the auger drum was broken.

After I received the new part, I removed the front screws of the ice bucket, removed the clip that held the auger and other parts together, and then slide each part off the auger until I got to the broken drum.

Assembly was in reverse except you must pay attention where all the spacers and ice crusher bars go back into the original position. This was the most difficult step.

Works great now, crushed and cubed ice dispenses thru the door like new.
Parts Used:
Ice Bin Auger Drum
  • Jeffrey from Jacksonville, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
4 of 4 people found this instruction helpful.
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Evaporator fan motor making loud noise
Steps to replace Whirlpool evaporator fan motor
1. Watch numerous DIY Youtube videos
2. Move frozen food to refrigerator section, close refrigerator door
3. Cut power to refrigerator
4. Remove all shelves and bins in freezer section
5. Back panel has two parts, a top and a bottom section
6. Unclip small shroud covering screw bolt in upper left corner holding top panel. Remove screw bolt
7. Gently pull and work top panel out
8. Remove screw bolts from all four corners in lower panel and remove bottom panel
9. Verify power has been turned off
10. Unclip grounding wire
11. Unclip evaporator fan motor from power
12. Remove whole cradle holding evaporator fan motor. Note orientation of cradle. Fan blade is slightly angled toward the back of freezer. In other models, the cradle may not be removeable.
13. Remove plastic fan with firm pull
14. Unclip bottom brace to remove evaporator fan motor
15. Replace old grommets in bottom brace and on top of evaporator fan motor with the new grommets
16. Install new evaporator in cradle and clip-in the bottom brace
17. Install new fan blade on motor
18. Place cradle with new evaporator fan motor back in freezer
19. Reclip power and ground wire
20. Turn on power and test if working correctly
21. Turn off power
22. Complete steps from 8 to 2 in reverse
Parts Used:
Evaporator Fan Motor Fan Grommet Evaporator Fan Blade
  • Edward from GARDNERVILLE, NV
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
4 of 4 people found this instruction helpful.
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Refer operates tp loud
Easy repair, third time in four months, same part. I don't recommend Whirlpool refer's. Stick to the washer and dryers.
Parts Used:
Evaporator Fan Motor
  • John from PLAIN CITY, UT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
4 of 4 people found this instruction helpful.
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Wanted a storage (shelve) for the inside door of my frig
No repair needed. Just inserted the storage bin onto the hooks provided on the inside of the door.
Parts Used:
Door Shelf
  • Ernestine from NORMAL, IL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
4 of 5 people found this instruction helpful.
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ice container bin cracked and had a hole in it.
Took it out of the box. Emptied the ice out of the broken bin. Slid the new one in and all done.
Parts Used:
Refrigerator Ice and Water Filter
  • Joseph from MESQUITE, NV
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
4 of 5 people found this instruction helpful.
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All Instructions for the WRS311SDHM02
31 - 45 of 223