WMH31017HB10 Whirlpool Microwave - Instructions

Two Mounting plates # PS12074431 were sent to me and both do not fit.
Model number MMV1175JZ-0
Serial number TRX-17. 24546
Manufactured April 2020
Contacted Maytag and even sent pictures to show the problem with alignment of the mounting plate not fit in the back of the microwave.

Part of the support was missing. I had to remove the two switches and put them in the new bracket
Had the switches reversed and started blowing fuses. Reversed them and changed the fuse and it started working.

I removed the broken tray and ring-turn and replaced it with the new
Service was fantastic, parts were ordered one day and received the next

Removed turntable
Place support ring in track
Place turntable on support ring.
Easy, peasy!

took the front right side of the microwave off took the oldcontrol board out and install the new one apiece of cake

I had the help of a handyman, I'm 75 years young but not handy with tools

Unplugged the microvave, removed the phillips screw holding the right hand section of the microwave in place (Note: This screw is found by looking through a vent opening in the TOP of the microwave body.). Lifted up and out on the right hand section of the microwave. At this point the right hand section is completely unattached to the mic ... Read more rowave body. Unplugged all of the polarized wiring harnesses and removed the screw holding the green wire to the board holder. Removed the screws holding the board to the right hand section and installed the new board. Reversed the procedure to put the microwave back together. Note: Look at and manipulate the keypad ribbon recepticle on the new board to see how to remove and reattach the ribbon, if needed.

Repair unsuccessful because they sent the wrong part, even after I questioned their selection. It is amazing how a company as large as Whirlpool cannot clearly indicate to the people who work for them how to order the correct part. The fault lies not in the individual who is putting the order in but with the company who cannot take the ... Read more time to make sure that person is successful in completing their job. Will never buy a product from this company again.
As far as the shipping is concerned. It took forever, just to find out that the part was incorrect.
Better luck next time. right?

removed perimeter screws from the bottom side and the lower cover is hinged at the wall side. Motor is visible and easily removed with two screws. Take of the old one, install the new one, and reverse the procedure to put the bottom cover back in place. Will nee helper to hold one side of the bottom until couple of screws can be put in on ... Read more the other side.

Followed instructions in owners manual

Took out turntable and swapped out old one with a new bright and shiny
New one, ring that is. It was easy using the part from parts select
Thanks
Paul

Since I have All Whirlpool appliances in the home, the only one not a Whirlpool was a counter top dishwasher that looks exactly like it could be a Whirlpool and so not to be the odd unit out, I labeled it with with a Whirlpool logo nameplate on the face of the door. Now everything matches perfectly and all in the same exact color white t ... Read more oo.

Just measured and marked where the plate was to be located, cleaned that part of the surface, peeled the backing and carefully placed the logo name plate in place and pressed it on. Voila. Done and looks original as well. Call me the big, deep fakearooski.

Removed the top screw holding the control face. Lift up on control face and tilt outward to unplug wires and remove green ground wire screw. Place unit on a flat surface and remove flat wire plug by squeezing tabs and lift up slightly then remove flat wire. Unscrew screws holding PC board. Then reverse order the install of the new PC boar ... Read more d and install unit on to microwave.

Ordered a new motor. Removed the outside trim of the oven-microwave combo. 2 screws at the bottom of the trim. Removed the screws that held the combination micro and oven unit in place. Removed the top and bottom black plastic grill of the microwave. 3 screws each. Pulled the entire unit out about 1 inch exposing the screws at each ... Read more side of the microwave that hold it in place.
Snapped off the top control panel which exposed the wiring connecting the control panel.
Unplugged a couple of wire harness units to free the control panel.
Be sure to label the units to know which goes where during reassembly.
Remove the microwave unit from the housing and place it on its side.
Remove the metal plate that houses the motor. 4 screws hold the motor in place. Disconnect the 2 wires from the old motor and you are ready to install the new motor. Be sure to TURN OFF THE POWER to the unit at the breaker box and remove the turntable from inside the microwave.

I removed the microwave to install a back splash and found the support edge on the backplate had broken off and was missing. I searched for parts for the microwave and found them on PartsSelect.com. Easy to order, and was shipped promptly.

Once the part arrived, install was simple, lining up the existing holes. The only hard p ... Read more art was setting the microwave up on the bracket due to the weight and awkwardness of the microwave.

Overall a very simple repair.