WM5000HVA (ASSEPUS) LG Washer - Instructions
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Washer was putting water in tub when it was in the spin cycle
Unpluged -shut off water removed 2 screws on lid,removed lid took 2 screws out holding part on swapped the hoses out and pluged wires in.
Parts Used:
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John from SOMERSET, KY
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers
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water failure
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Harley from OKLAHOMA CITY, OK
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
2 of 2 people
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Dishwasher would not fill
Used Youtube to look for a set of repair instructions. From start to end 35 min.
The difficult part was getting the door back on. Only 1 Youtube video I watched stated Do not remove the 2 center screws at the top. Wish I had seen that video first.
Overall very easy to do.
The difficult part was getting the door back on. Only 1 Youtube video I watched stated Do not remove the 2 center screws at the top. Wish I had seen that video first.
Overall very easy to do.
Parts Used:
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Jesse from CARNEGIE, PA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers
2 of 2 people
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CONNECTOR NOZZLE, LEAKED
Took off top of washer to get access to connector nozzle, which is on top front of washer rubber boot. removed old nozzle, installed new one. Easy peasy
Parts Used:
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Sergio from MADISON, WI
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Difficulty Level:Very Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers
2 of 2 people
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The hot water valve was leaking
It went great. First of all, thank you Part Select for the video on how to do this myself. My home warranty company was giving me a hard time. Blah, blah, blah. A mechanic friend of mine referred me to this site. Within minutes I found the part I need and a GREAT!!!! price. Ordered it, got it super fast, fixed it my self and my second hand washer is no longer peeing all over the floor. Very very happy. I will definitely be a repeat customer, hopefully not anytime soon.
Thank you again for an amazing experience.
Thank you again for an amazing experience.
Parts Used:
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christen from HUMBLE, TX
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Wrench (Adjustable)
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Washing machine stopped purging water from drum to hose
Do not pay a service company to come to your house to make this fix!!! If you have common sense, simple tools, a phone camera and some mini zip ties you can do this!
After watching a couple YouTube videos on installing a new motor I had the confidence to start the job. My biggest worry was I'd forget where a screw/part went so I took a lot of pictures as I disassembled. I also laid all the parts out on a table reflective of where they belonged on the machine. I learned washers aren't rocket science - YOU CAN DO THIS. The most difficult part of the fix was my washer was a different model so much of the caging was completely different than YouTube disassembly, but once I got into the machine it was fairly identical. Easily popped out the old, broken motor and inserted the new LG certified part. Reassembled in 1/2 the time of disassembly and my machine works like new:) Hoping to get another 10+ years out of this washer.
Thanks PartsSelect for the high quality certified LG part. Very nice quality and weight.
After watching a couple YouTube videos on installing a new motor I had the confidence to start the job. My biggest worry was I'd forget where a screw/part went so I took a lot of pictures as I disassembled. I also laid all the parts out on a table reflective of where they belonged on the machine. I learned washers aren't rocket science - YOU CAN DO THIS. The most difficult part of the fix was my washer was a different model so much of the caging was completely different than YouTube disassembly, but once I got into the machine it was fairly identical. Easily popped out the old, broken motor and inserted the new LG certified part. Reassembled in 1/2 the time of disassembly and my machine works like new:) Hoping to get another 10+ years out of this washer.
Thanks PartsSelect for the high quality certified LG part. Very nice quality and weight.
Parts Used:
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Andria from EDINA, MN
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers, Wrench set
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Cold water inlet valve was leaking where solenoid attaches to valve body.
Hardest part of the job was getting the washer away from the wall. :)
Disconnect power & water
Remove top panel, two screws at back
Remove two screws holding valve to washer body
Use pliers to loosen and pull back spring clamps on three water tubes
Remove tubes by twisting and pulling
Reverse process to install new valve.
I am convinced that the original valve began leaking because I had heard water hammer for years as that valve opened and closed during operation. I bought two water hammer arrestors (less than $30) that attach inline with the inlet hoses and I think that will prevent the problem from recurring.
Disconnect power & water
Remove top panel, two screws at back
Remove two screws holding valve to washer body
Use pliers to loosen and pull back spring clamps on three water tubes
Remove tubes by twisting and pulling
Reverse process to install new valve.
I am convinced that the original valve began leaking because I had heard water hammer for years as that valve opened and closed during operation. I bought two water hammer arrestors (less than $30) that attach inline with the inlet hoses and I think that will prevent the problem from recurring.
Parts Used:
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Fredrick from KAYSVILLE, UT
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
2 of 2 people
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Did not draw the water and did not finish its cycle
Remove where the water pumps are and remove the one that was damaged easily
Parts Used:
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saul from NEW YORK, NY
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
2 of 2 people
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soap dispenser broke
just put new part in very simple only problem was shipping yall used fedex went to 4 states and one state twice they finally gave it to USPS so it took almost 9 days to get here
Parts Used:
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Roger from LA CROSSE, VA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
2 of 3 people
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Noticed small tear in hose bellows and leak during reassembly
I already had the top of the washer open, from previous disassembly to clean the front loader seal, and when I ran a trial load, noticed a small 1/4" tear in the hose bellows that attaches to the drum.
Very simple repair, remove the existing hose by loosening the clamps, paying attention to their orientation. Install the existing hose clamps onto the new hose, install and tighten the hose clamps.
5 minute job, if the washer top is off (which is also simple).
Very simple repair, remove the existing hose by loosening the clamps, paying attention to their orientation. Install the existing hose clamps onto the new hose, install and tighten the hose clamps.
5 minute job, if the washer top is off (which is also simple).
Parts Used:
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Ryan from HIGHLAND, UT
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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Washer would fail during cycle with IE error code
1. Unplugged electric chord from wall.
2. Pulled washer out into open area to get behind it.
3. Turned off hot and cold water faucets
4. Used channel locks to remove hot water and cold water hoses from back of washer. Dropping hose into a bucket to catch water from hose.
5. Removed screws (Phillips screw driver) holding top to back of washer.
6. Pulled back on the top and lifted off washer.
7. Arranged new intake valve to mock location and setting of old intake valve.
8. Using Phillip screw driver, unscrewed old intake valve from back of washer.
9. Unconnected wiring from old intake valve. These were easily identified and not needed to mark left right center.
10. Using pliers, pinched hose clips and moved to middle of the hose. Did this for all 3 hoses.
11. Removed hose from old intake and connected to same location on new intake. Repeated for all 3 hoses.
12. Using pliers, pinched the clips and moved to the end of the new intake valve. Did the for all 3 hoses.
13. Using Phillips screw driver, screwed in the new intake valve where the old intake valve was located.
15. Inserted the wiring connects into new intake valve.
16. Reconnected water hoses back into washer machine (after inspecting and cleaning plastic strainer traps)
17. Turned on water faucets
18. Plugged in washer.
19. Ran an empty load for a cycle.
20. Did not fail.
21. Reattached top to washer. Laying down an inch from front and push forward to hear a click or lock. Then screwed in the 2 screws.
22. Pushed washer back into original location.
We have already performed 1/2 dozen loads.
2. Pulled washer out into open area to get behind it.
3. Turned off hot and cold water faucets
4. Used channel locks to remove hot water and cold water hoses from back of washer. Dropping hose into a bucket to catch water from hose.
5. Removed screws (Phillips screw driver) holding top to back of washer.
6. Pulled back on the top and lifted off washer.
7. Arranged new intake valve to mock location and setting of old intake valve.
8. Using Phillip screw driver, unscrewed old intake valve from back of washer.
9. Unconnected wiring from old intake valve. These were easily identified and not needed to mark left right center.
10. Using pliers, pinched hose clips and moved to middle of the hose. Did this for all 3 hoses.
11. Removed hose from old intake and connected to same location on new intake. Repeated for all 3 hoses.
12. Using pliers, pinched the clips and moved to the end of the new intake valve. Did the for all 3 hoses.
13. Using Phillips screw driver, screwed in the new intake valve where the old intake valve was located.
15. Inserted the wiring connects into new intake valve.
16. Reconnected water hoses back into washer machine (after inspecting and cleaning plastic strainer traps)
17. Turned on water faucets
18. Plugged in washer.
19. Ran an empty load for a cycle.
20. Did not fail.
21. Reattached top to washer. Laying down an inch from front and push forward to hear a click or lock. Then screwed in the 2 screws.
22. Pushed washer back into original location.
We have already performed 1/2 dozen loads.
Parts Used:
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CJ from WENTZVILLE, MO
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
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Washer was not draining
It was giving me a code got on YouTube it gave the code after that bought a new pump and fix done
Parts Used:
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ALEX from TULARE, CA
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Wrench (Adjustable)
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Drain water was not being fully pumped out, leaving foul water in the tub and wet clothes smelling like sewage.
I removed the top of the washer, pried the front control panel off (pull a couple of electrical connecters or just rest it on something), separated the tub sleeve from the front panel and then removed the front panel (two screws). To remove the pump - just remove a couple of hoses, two wires and slide it out of the clip below. Reverse the process to install. A little daunting if you haven't done something like this before, but easily do-able once you get past your fears. A service call would cost much more than the $60.00 it took to get the part to my front door. This worked out really great - my wash smells fresh once again and my wife has moved on to the next project on her honey-do list!
Parts Used:
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Myles from Kingston, NH
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers
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The drain hose was leaking
First I had to elevate the washer on 3-5 gal. buckets in order to get underneath it and find the leak. Then I tried to repair the hose itself-which actually worked-but then the rest of the hose just started splitting everywhere I touched it. So I ordered the new part which took some careful comparing and examination online. But it was exactly the right part. You have to remove the top of the washer which is just 2 or 3 screws. Then taking the hose out was a little challenge-knowing I would have to put the new one back in carefully. Use Vaseline on rubber fitting at the end of the hose that connects to the washer. Need at least 2 people to raise the washer up in air to work on it.
Parts Used:
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Julia from Mena, AR
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Difficulty Level:Difficult
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers
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Making water on valve
All I did was first of all and since it is so heavy I put 2 furniture sliders under the 2 front feat because I had to pull it out from where it was onto the carpet and the back feat I just sprayed some wd40 so the would slide on the tile floor. Then I took the top off by removing 2 bottom screws and pulled the lid back and up and there was the cold valve. Next I pulled the electric tabs off. Don’t worry they go on the same way they were on. Do not at this time remove the screws on the valve until you pull each off one at a time and place one at a time back on the new valve. Then remove the screws and the old valve and put the screws back on for new valve and you are done. Replace cold water hose turn on water check if no leaks replace lid, you are as if new once again. Good luck. Cost for all that is around $50
Parts Used:
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Robert from HELENA, AL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
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