WM3997HVA LG Washer - Instructions

When to utube typed in my problem, very easy fix

I took the washer completely apart and ordered any parts that looked worn and put it back together. It’s working like new and will last for a few years

Removed the front and rear covers ,the control panel , removed the shock absorber pins and shocks installed new shocks and reassembled

Followed instructions on YouTube link. Replaced the shock absorber and washer is working really well.

Former LG repair looked under washer while it was engaging & noticed motor was not spinning. LG took forever I ordered the part from you guys. It looked different from original. Figured out to take extra port for front loader. I have top loader. Installed washer works great!!

Viewed two (2) on-line video's for bearing replacement. Produced a 40 item "punch list" as to action to perform following video. Followed sequencing of video's. Noted a 10mm and 17 mm socket needed, used 3/8 drive sockets. Also noted that a "deep Socket" of unspecified size used to aid in removal of nylon pins attaching (3) shock absorbers. Found that 1/2 inch sized (SAE) socket in my 1/2 inch drive socket set fit in the confined space nicely. Did not need the "deep sockets" (3 plus inch overall length) rather a normal sized 1/2 drive socket worked nicely to depress the nylon pin retainers. During reassemble replaced outer tub gasket, checked bolt torque six (6) times over 45 min. to assure complete seating.

Change the thermistor

Some screws, some clamps. Easy and straight forward. unplug machine, turn off water, disconnect water hose, unscrew top of machine (2 philips head screws), disconnect clamp from valve (use a towel for remaining water), disconnect wire, unscrew from place holder, remove entire valve, work backwards from there.

Remove old one and replace. Just make sure it is all the way on and secure or you will have a huge mess on your hands.

Simply took hose off from inside machine and replaced it with new one. The tore one had a stopper on one end that wrapped to front machine; inside filter compartment. So I put stopper on the other end of new hose and wrapped it to it's holding spot in filter compartment.

Super easy to find the part thanks to their diagrams. This fix was easy but I would definitely use this site again.

found the leak, went to the website, called customer service, ordered the part... $24 later, problem solved. Great customer service and on-line support

Removed the old bellows (2 squeeze hose clamps and one screw adjustable hose clamp) slid on the new one and it was done!

Conclusion was that either the control panel or the noise filter (an electrical fuse apparatus)was bad. Disconnected the water line, turned off power, and pulled unit out from cabinets. Determined that voltage was going into the noise filter (white harness) but almost no voltage coming out (red harness). Ordered noise filter. Hardest part was removing old noise filter from dishwasher frame without removing the whole unit from cabinet and turning upside down.One screw holds the part in the frame. With power off, I used a very small ratchet with phillips screw driver. Pried unit out with screw driver on side to the panel front. It has a retaining tab there.Installation was the reverse. Instead of putting screw back the way it was originally installed, I screwed it in from the outside of the frame. Much easier and just as solid. Tested unit with power on. Hooked up water line. Works great. Note: LG dishwahers have a high repair rate and that this part has a high failure rate. This LG unit was two years old. Never had to fix my 15 year old Sears dishwasher. It still works to this day. (I gave it to my daughter.)

Disconnected power. Removed washer top; only 2 screws in back. Disconnected two wire connectors on Filter Assembly Circuit. Removed assembly; 1 screw. Installed new assembly, reconnected wires, and replaced washer top.