WM3987HW (ABWEEUS) LG Washer - Instructions

Simply took hose off from inside machine and replaced it with new one. The tore one had a stopper on one end that wrapped to front machine; inside filter compartment. So I put stopper on the other end of new hose and wrapped it to it's holding spot in filter compartment.

found the leak, went to the website, called customer service, ordered the part... $24 later, problem solved. Great customer service and on-line support

Took off the old one and put the other one on. The only difficulty was that my husband has big hands and had a hard time getting to one end.

1. Remove spring-loaded clamp assembly. 2. Partially pull out the large rubber gasket near the lock switch assembly to gain access to the lock switch assembly. 3. Unscrew two screws holding the lock switch assembly. Carefully separate the connector from the lock screw assembly and replace it with the new part. Reinstall in reverse sequence. Ensure that the electrical connector is fully seated unto the lock switch assembly and the connector latch is fully set against the lock switch body. Also make sure that the large rubber seal is fully seated around the door opening to prevent water leak. Restarted the washer and everything worked as before.

The machine was making a grinding noise instead of draining. I spoke with the LG rep on the 800 line and was told to call a repair man. The Parts select diagram helped me to identify the part I needed. It was clear enough that I was confident it was the right one. Three days and six screws later the machine was working fine.

The problem ended up being the pump motor which discharges water from the washer. I figured out this was the problem after trying several things. I determined the motor was fine when it was empty. With the unit turned off, if you can rotate the tube with a quick spin and it lights up, probably this is OK. Then I tried to run it again and it went about 1/2 way through the cycle and stopped and started humming again. So I started emptying out the water, which I noticed was about 5 gallons which is way too much. so once empty, I took the pump off by turning unit on side. There are two hoses with hose clamps, and a few screws. Be careful to mark which wire plugs onto which side of the pump. One is brown and one is black. If you take the pump housing off, with the 3 screws, you should be able to pull the motor apart. Mine had water and scum from the wash in it, which was a dead give away that it was the problem.

1.open back of washer with screwdriver. 4 screws total. 2. Remove assembly with 17 mm socket. 3. Install new rotor assembly with socket. 4. Replace back of washer with sscrews. 15 minutes total time.

1. Unplug washer. 2. Shut off water supply (hot and cold). 3.Remove hot water hose at washer inlet. 4. Remove the 2 plastic pieces that hold the washer top to the washer body by removing the 2 retaining screws. 5. Pull the top back to remove and set the washer top off to the side. 6. Unclip the electric harness from the inlet water valve. 7. With your pliers, loosen the clamp on the water inlet valve discharge hose and remove the hose from the valve. 8. Loosen and remove the 2 screws holding the inlet valve to the washer body. Install new hot water inlet valve and follow steps in reverse. Check for leaks before plugging washer back in. Run washer and check for leaks. Note: Excellent video available on You Tube. Consider replacing both the hot and cold water connecting hoses during the repair if they are old.

The repair went well and your parts are easy to find. This is the second time I have used your services and both times have been great. Your parts are at great prices and your delivery is a lot faster that one would think.
Thank you

Removed lid (top of washer), then ran a cycle in normal to identify the failed component, then noticed the water inlet valve assembly for the hot water was leaking, used my pc and went to website Part Select and found to failed part on the parts break down item, then ordered the part, the part "Valve Assembly Inlet" for the hot water arrived 2-days later, replaced valve in less than 5-minutes, disconnected push on electrical connector, unscrewed the valve assembly inlet and installed the new valve assembly inlet, very easy

pulled off top of washer to get at the inlet valve disconnect two hoses take two screws out and then you put it back together the way you took apart and your done

First we unplugged the machine. Then turned off the water and disconnected the hoses. Pulled out the machine and laid it on its side to access the themsistor located on the drum. (No, you do not have to remove the control panel at all to replace this part) The thermsistor is clearly seen with a flashlight. There were plastic ties holding the wires of the thermsistor so we used small scissors to cut the ties. Then unplugged the old thermsistor and plugged in the new thermsistor and used a regular bag twist to secure the wires. Repair complete and the machine is back to normal. Thank you Part Select.

Opened rear compartment of washer and observed problem with drum shaft slipping inside of plastic motor assembly. The plastic teeth used to secure drum shaft were worn down. The part I needed was sent as an assembly but should have been sent separately for a much lower cost? The new part looked like it was of a sturdier design. All in all I saved hundreds of dollars repairing the washer my self. The woman I spoke to on the phone was really nice and very helpful.

The drawer was knocked off the top of the washer and hit the floor. One of the two plastic strips in the back that fit into the channel to insert the drawer broke off. Super glue would not keep it together, so I ordered a new drawer. So glad this site had it...LG does not sell replacement parts, and I did not want to buy a new machine for such a minor problem!

removed top, removed 2 screws, replace part. did not fix problem, the real problem was the water inlet valve, works great, easy fix. thanks