WM3475HVA LG Washer - Instructions
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Not pumping out water
Hardest part was getting the correct part. Due to some glitch somewhere there was a mix up in the database for the correct pump number. This unit has two pumps mounted to the same housing. One is a recirculating pump and one is discharge pump. I ordered the discharge pump and kept receiving the recirculating pump. Discharge pump is LG PART#4681EA2001T and recirculating pump is LG PART #4681EA2002H Once in hand the install went fairly smoothly. Removed top - two screws on back of unit. Removed control panel with one screw on upper right inside corner, associated plugs and snap clips. Removed soap tray and drained water through filter tube. Removed screws in front of filter. Using Vise grips stretched spring from around front seal. Removed screws holding front of washer to top frame (2?)[accessed after soap tray removal]. Pump assembly located in bottom left, removed associated hoses, Marked wired colors on pump housings and removed. Removed assembly. Unscrewed pump, installed new pump and reversed procedure to reassemble. Struggled mostly with replacing spring around front seal. Stretch it as far apart as you can as you "roll" the spring in and then massage the seal to get the spring into correct position. Definitely a doable repair. Good Luck.
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Patrick from Ronkonkoma, NY
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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Pool of water under washer after a run
Did the repair entirely from the back.- 4 screws back cover comes off. Once you see the Bellows it is obvious what needs to come off and there are other videos on the net showing this. The main things I did differently were 1) Leaned the washer forward and placed 3 2x4 blocks of wood under each back leg. This allowed me to reach under the washer with one hand, and through the back with the other. You need both hands in there ! 2) Uninstalling is easy with just pliers. But on the way back in, I used a pair of Locking Pliers to keep the circular clamp squeezed as much as possible. That seemed the only way to get the bellows back in. Another option would be to switch to screw on Pipe clamps instead of the spring clamps.
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Daraius from AUSTIN, TX
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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Small water leak
First, slide top cover back, then lift of washer. Remember to turn off water supply and disconnect cold water hose before working on valve. Also, unplug washer from wall socket. Disconnect three small electric plugs from valve, noting the postion on valve,then disconnect the water hoses from valve, noting postition of each hose. Remove two small screws holding valve to washer,remove and replace valve.reistall valve, reconnect hoses and electric connectors. Reconnect water supply, turn on water supply, check for leak, reconnect power cord to wall socket. Run washer through normal wash cycle, observing water valve for leaks, normal operation, if no problems, then reinstall top on washer
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james from pace, FL
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
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Hot Water Inlet valve (solinoid valve leaking)
Removed lid (top of washer), then ran a cycle in normal to identify the failed component, then noticed the water inlet valve assembly for the hot water was leaking, used my pc and went to website Part Select and found to failed part on the parts break down item, then ordered the part, the part "Valve Assembly Inlet" for the hot water arrived 2-days later, replaced valve in less than 5-minutes, disconnected push on electrical connector, unscrewed the valve assembly inlet and installed the new valve assembly inlet, very easy
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MARVIN from MARYVILLE, TN
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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Leaking water on my Hardwood floor
After finding you on google it was easy to repair. It saved me $95.00 service charge. Your direction made it very easy.
Parts Used:
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William from Campbellsville, KY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
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My Washer was leaking
The repair went well and your parts are easy to find. This is the second time I have used your services and both times have been great. Your parts are at great prices and your delivery is a lot faster that one would think.
Thank you
Thank you
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Bruce from West Hills, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Pliers
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h2o filled w/o stopping
removed top, removed 2 screws, replace part. did not fix problem, the real problem was the water inlet valve, works great, easy fix. thanks
Parts Used:
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sherman from BROKEN ARROW, OK
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
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the water inlet was leaking
pulled off top of washer to get at the inlet valve disconnect two hoses take two screws out and then you put it back together the way you took apart and your done
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gerald from wis dells, WI
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
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Water inlet valve coil was leaking water.
Unplug Washing machine first. Then remove 2 screws at the back of the top cover. Slide the top cover back then lift and remove. Unplug electrical connector @ inlet valve and remove water lines 1 going in and 1 out of valve. Remove 2 screws holding assembly in place then install new valve assembly and all other components in reverse order.
Parts Used:
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Robert from Asheville, NC
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
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I had a slow leak coming from the factory cold inlet water valve assembly, and removed the top and found it rusted.
I removed the top off the washer, unplugged from the electrical, removed the three hoses and wiring plugs, removed the two screws holding the valve assembly in place, and replaced the part with the new. It was a very simple swap, and I even found a video on YouTube on how to replace it.
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Drew from Thomaston, GA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
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Replace inlet water valve assemblies
Our washer and dryer was stacked, and had to remove the dryer to access top of washer. This took 2 people and was not difficult due to the 168 lb weight of the dryer. Turned of water, pulled washer away from wall and disconnected the supply hoses. Removed the 2 screws holding the top, slipped it back and removed. Removed the 2 screws holding the inlet valve assembly, unplugged the wiring harness from the 3 solenoids, disconnected the 3 hoses from the hose bibs on the valves. Mounted new valve assembly, connected hoses making sure that clamps did not touch any other hoses, reconnected wiring harness, turned on water to check for any leaks, put top back on and tried washer out. Changing the valve assembly took a total of 15 minutes. Really simple. The You tube video very helpful in determining how to do the job.
Parts Used:
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James from Roper, NC
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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water would not drain, nothing jamming pump
new pump was a little different ,but mounted properly. Tipped washer on its side, changed pump by working trough bottom and back access. It went pretty smoothly, works fine.
Parts Used:
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nicole from chicago, IL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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Bellows had developed a small hole
Removed the old bellows (2 squeeze hose clamps and one screw adjustable hose clamp) slid on the new one and it was done!
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Verle from Malcolm, NE
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
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Cold water inlet would not shut off
Extremely easy--remove two screws in the back of washer connect elec. connections one at a time connect cold water lines one at a time and replace the two screws ion the back and you are done. Took longer to pull washer out from wall and push back than it did to replace part. Saved me $75.
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ronald from Corpus Christi, TX
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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my lg washer wasnt draining
It was so easy. i searched my model it brought up this site and the most common problem popped up without my even asking and recommended the part. i got it one week later and it was so simple to fix. a repair man wanted three times the part price to come to my home twice and would have had to wait longer. you guys were very helpful
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chris from glenwood springs, CO
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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