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WM2020CW LG Washer - Instructions

All Instructions for the WM2020CW
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slow water leak
Pull the washer away from the wall to get behind it. Unplug the electrical power cord from the wall. I removed the top cover by unscrewing the 2 screws on the back of the washer. Slide the cover back about 1-2 inches towards the back of the washer and then lift the cover up and remove. It might be a little tight to slide back, you may need to wiggle the cover side to side or give it a good smack. The water inlet valve is directly at the top inside of the washer. I saw a slow leak dripping from the hot water inlet valve onto the back side of the drum. Turn off the water supply valve at the wall and then unscrew the supply water hose from the water inlet valve at the back of the washer. Disconnect the electrical connector and water hose from the inlet valve inside the washer. From the outside of the washer on the back, remove the screws holding the water valve and lift out the valve. Install in reverse order.
Parts Used:
Water Inlet Valve - Hot
  • mark from pleasant prairie, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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The hot water inlet valve was leaking at the seal between the valve and cellinoid.
Some screws, some clamps. Easy and straight forward. unplug machine, turn off water, disconnect water hose, unscrew top of machine (2 philips head screws), disconnect clamp from valve (use a towel for remaining water), disconnect wire, unscrew from place holder, remove entire valve, work backwards from there.
Parts Used:
Water Inlet Valve - Hot
  • john from pearl river, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Very visible tear in hose. It was 1 1/2" long
Simply took hose off from inside machine and replaced it with new one. The tore one had a stopper on one end that wrapped to front machine; inside filter compartment. So I put stopper on the other end of new hose and wrapped it to it's holding spot in filter compartment.
Parts Used:
Washer Hose Connector
  • Tresa from McHenry, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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leaky inlet valve
found the leak, went to the website, called customer service, ordered the part... $24 later, problem solved. Great customer service and on-line support
Parts Used:
Water Inlet Valve - Hot Clamp
  • Michael from Granite Bay, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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the hot and cold inlet valve assemblies were corroded and leaking out of the top
First I turned off the hot and cold water supply and removed the water lines from the back of the machine. I then unscrewed the 2 phillips head screws on the back of the washer for the cover. I slid the cover back and lifted it off the machine. Next, I unscrewed the mounting screws from each inlet valve assemble located on the back of the machine by the hose connections. I used pliers to pull the hose clamps back from the inlet valve, 1 at a time, then reconnected each hose and clamp on the new inlet valve. Once each hose was connected to the new inlet valve, I discarded the old inlet valves. I then re-attached each inlet valve. I placed the cover back on the machine and secured with the 2 screws, re-attached the water supply hoses to the hot and cold side and turned the hot and cold water supply back on. Everything successful, no leaks, and washing laundry again..........leak free!
Parts Used:
Inlet Valve Assembly Water Inlet Valve - Hot
  • Gregory from Collierville, TN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Leaking Hot Water Inlet VBalve
Turn off hot water supply and activate a cycle on the washer momentarily, with hot water selected on front panel options to relieve hose pressure. Slide washer out to gain access to rear of unit. Unplug washer from AC source. Using pliers, remove washer supply hose from washer-side of the line (water may drain from hose) Remove single Phillips screw at bottom of each nylon lid holder at rear. Using a plastic putty knife, place between front panel and top lid to loosen lid and slide to rear. Remove lid and store aside. Hot and cold inlet valves sit side-by-side at top rear of the unit. Disconnect connector from valve by pulling gently away from valve plug prongs and place to the side. Using pliers, compress hose clamp and move to lower section of hose. Carefully rotate hose back and forth to remove from assembly. Inlet valve is held to washer body rear with 3 small Phillips screws. Remove first 2 and then while holding inlet valve body, remove final screw to free inlet valve assembly. Replace with new assembly by reversing these steps.Make certain when supply hose is reconnected, it is firmly tightened but DO NOT over tighten. Test washer by running a cycle to ensure there are no leaks.
Parts Used:
Water Inlet Valve - Hot
  • JOEL from BIXBY, OK
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Drain pump making noise and water wasn't being pumped out
I watched a video of how to replace the pump and it showed taking the top and front off to get to it. I actually found this could be done by removing the back panel from the washer. There were two hose clamps you have to squeeze and slide up and two wires going to the pump. There are three screws holding the pump that need to be removed from the front of the washer. Once these are removed all you have to do is push a tab down and the motor slide right out. The pump assembly can also be reached from the bottom of the washer.
Parts Used:
Washing Machine Drain Pump
  • richard from rustburg, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Leaking water valve
Hot water valve was leaking when washer was not in use and flooded floor. Advised owner to replace hit and cold water valve same time since only hot valve was bad. Hot water was easy but cold was difficult because it has the bleach and softener valve attached in one unto with three hoses and three wire connections. The opening at back of machine was small and you must have small hands to replace them. If not, then you have to remove top cover to get to it which is extensive.
Parts Used:
Inlet Valve Assembly Water Inlet Valve - Hot
  • Desta from Brooklyn, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Will not start after dorr is closed. Shows Code dE. Door locks properly, two clicking is heard before code shows up.
1. Remove spring-loaded clamp assembly. 2. Partially pull out the large rubber gasket near the lock switch assembly to gain access to the lock switch assembly. 3. Unscrew two screws holding the lock switch assembly. Carefully separate the connector from the lock screw assembly and replace it with the new part. Reinstall in reverse sequence. Ensure that the electrical connector is fully seated unto the lock switch assembly and the connector latch is fully set against the lock switch body. Also make sure that the large rubber seal is fully seated around the door opening to prevent water leak. Restarted the washer and everything worked as before.
Parts Used:
Door Lock Assembly
  • Juan from Anaheim, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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My Washing Machine was not draining properly
The machine was making a grinding noise instead of draining. I spoke with the LG rep on the 800 line and was told to call a repair man. The Parts select diagram helped me to identify the part I needed. It was clear enough that I was confident it was the right one. Three days and six screws later the machine was working fine.
Parts Used:
Washing Machine Drain Pump
  • matt from Fuquay Varina, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Inlet cold water valve leaking
Ordered a new water valve, easy installation, removed top cover of washer. Two screws and three hose clamps, done in 20 minutes.
Parts Used:
Inlet Valve Assembly
  • Howard from Aubrey, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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leaking from solenoid
removed 2 screws on back. removed top. disconected wires and hoses removes 2 screws holding assy in place and removed assy. put in new assy and installed hoses and plugs in same location removed from. reinstalled top and hose and ran washer.. new valve unite works but has a high pitched whine when valves turn on. :(
Parts Used:
Inlet Valve Assembly
  • Creed from Surprise, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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IE fault code displayed
The manufacturer recommends checking the inlet screens first then call for service if problem persists. I checked the screens on the fill solenoids, then I checked continuity for the primary wash solenoid and found that it was bad. I replaced the inlet valve assembly with parts I received from Parts select but I found out later that I had multiple problems. The main PCB had voltage at the main wash fill solenoid contact on the PCB even when the power switch was off. The machine would begin to fill when I would turn the power button on and when no wash mode was even selected. The drain pump would not drain the drum either. I ended up replacing the main PCB and the inlet vlv assembly and pressure switch and now the washing machine works great.I saved myself a boat load of money by doing it myself.
Parts Used:
Pressure Switch Assembly Inlet Valve Assembly
  • Lyle from Lakewood, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Wrench set
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Water will not Drain
took out the drain pump and replace with a new one
Parts Used:
Washing Machine Drain Pump
  • Nate-Talisha from Miramar, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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would not drain
During my troubleshooting, I removed the bottom to access the drain pump. I had to cut some wire ties so that I could make removing the wires easier. After checking the pump and putting everything back together, I determined that the pump itself was bad. Pump impeller should not rotate freely! After receiving new part, I installed it relatively easy. I didn't have to remove the bottom since there was enough room through the access hole. Just make sure to make where wires go before removing old part.
Parts Used:
Washing Machine Drain Pump
  • Timothy from Williamsport, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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All Instructions for the WM2020CW
76 - 90 of 134