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WM1388HW LG Washer - Instructions

All Instructions for the WM1388HW
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Error code DE
Followed instruction from you tube. Removed gasket holder, then gasket by door switch assembly then replaced with new assembly!
I am a 63 woman and found this easy to do, with help from you tube guy.
Parts Used:
Door Lock Assembly
  • Mark from SOQUEL, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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The locking mechanism had a fault and would not lock so the washer continually posted the locking error
Followed the video supplied by this site and everything was as described!
Parts Used:
Door Lock Assembly
  • Thomas from FENTON, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Washer would not fill with water and a (I E) Code displayed on the screen.
I looked at the video that is on the partselect.com website. The person that I talked to from the website was very knowledgeable about the problem with my washer and he gave me the part number to type in the search box of the website. When I typed the part number in the search box the part showed up and the installation video showed up also. The video is an excellent video. It shows exactly how to do it. I also downloaded the operator manual from the website to look up what the error code meant.
Parts Used:
Water Inlet Valve - Cold
  • Manuel from MESILLA PARK, NM
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Water Intake would not stop
Replaced intake valves. Second time, LG repair couldn't handle it. As a note never buy LG, no reliable service, badly engineered machine.
Parts Used:
Switch Assembly,Pressure
  • James from HOUSATONIC, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Hot & Cold Water Inlet Valves Leak
YouTube is your friend for many such repairs. See this link for an overall description:

https://www.youtube.com/watch?v=WuvLuC8x4_s

I had to remove the top panel to determine exactly which valve was leaking. It turned out both hot and cold-water valves were defective.

After unit is unplugged and top is removed, it's a simple matter to remove/replace hose connections and electrical connections. It took me less than an hour to complete the task once parts were in hand.

Again, YouTube is your friend for such repairs.
Parts Used:
Water Inlet Valve - Cold
  • Dennis from Prescott, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers
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Washer was not draining
It was giving me a code got on YouTube it gave the code after that bought a new pump and fix done
Parts Used:
Washing Machine Drain Pump
  • ALEX from TULARE, CA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
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Both were dripping water .
Watched video on U-Tube , unplug power cord, turn off water, take top off washing machine, remove water hoses, unscrew parts, remove hoses with pliers, install replacement parts, put all back together. Does not leak any more !
Parts Used:
Water Inlet Valve - Cold Water Inlet Valve - Hot
  • Darrell from HENDERSONVLLE, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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water leak
As per instructions.
Parts Used:
Water Inlet Valve - Cold
  • Jaime from ALBUQUERQUE, NM
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
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Water not flowing into the washer
Ordered and replaced the hot and cold inlet valves - followed the instructions off of the video posted on the Part Select website ... completed the repair in less than 10 minutes
Parts Used:
Water Inlet Valve - Cold Water Inlet Valve - Hot
  • Ron from JEFFERSON, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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Old cold water inlet was leaking , as it progressively got worse,it poured.
With my wife's help( 2 shoukder surgeries ), pulled it forward, unplugged power source, turned Both water supplies off.
Removed two phillip screws from each upper ( plastic) holder.
Bumped top from front( works really well if you can use both arms,and with rubber gloves on for traction, or go to harbor freight purchase a glass suction cup) .
I marked ( with a sharpie) the solenoids/hoses,and wires, ( facing front ,right to left,1,2,3.), removed plugs,loosened clamps and pushed them back,gave each hose a twist,and removed them.
Took two screws 5/16 from the back that hold the valve assembly in out.
Removed old valve assembly, put new in place, reverse procedure for assembly. Once all is hooked up,and water dried, I plugged in,turned water on watched for two cycles( you need not stand over it,if it leaks you will know it) to double check, installed top,and we pushed it back in place.
Very simple to do,these washing machines are so easy to work on.
Now we enjoy a dry laundry room,and you can to.
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Parts Used:
Water Inlet Valve - Cold
  • Kevin from DENHAM SPGS, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Broke cold water inlet while moving
Replaced cold water inlet. Removed 4 water lines and 5 wires put new part in and reinstalled lines and wires
Parts Used:
Water Inlet Valve - Hot
  • Daniel from COLUMBUS, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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Door lock was unable to disengage - couldn't open washer door after cycle. Would cycle constantly through three clicks and be unable to open the door. Eventually had to unplug to get it to stop clicking constantly, and after some careful prying, able to release the door to access the screws we'd n
Watched the easy video instructions on the product page and did the same on our machine - pop off the top, unscrew the plate from the front of the door inset. Its a little challenging to unplug the old lock assembly because it is a tight fit and not enough room for two hands to fit to provide a bit more leverage when pulling the power lines out, but once its out it is easy to install the new one and reattach the strike plate frame and top of the washer. Plugged back in and we were back in business. This $50 part ended up saving us at least $300 in repair fees to get it working again.

Incredibly fast shipping - arrived in less than 2 days - which was really helpful as we were unable to use the washing machine until we were able to get this fixed. Excellent pricing as well. Couldn't be happier I found this site and the product I needed so easily.
Parts Used:
Door Lock Assembly
  • Lauren from CARLSBAD, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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old solenoids were leaking water.
Followed video provided by this site. Very install, less than 30 minutes.
Parts Used:
Water Inlet Valve - Cold Water Inlet Valve - Hot
  • PETER from BOZEMAN, MT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Pump stopped working
Followed the video instructions provided.
Parts Used:
Washing Machine Drain Pump
  • Martin from Pie Town, NM
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
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Error code "EO", Drain Pump not working
I followed the video on the PartSelect web site for this repair and it went just fine. I also replaced the drain hose while I had everything apart. Thank you PartSelect, same day shipping. Arrived within 3 day's and your video was spot on.
Parts Used:
Washing Machine Drain Pump
  • Stephen from DEMING, NM
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
1 of 2 people found this instruction helpful.
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All Instructions for the WM1388HW
61 - 75 of 115