WDT970SAHZ0 Whirlpool Dishwasher - Instructions
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Top rack wheel broken causing rack to fall when extended too far.
watched instructions and proceeded. Parts were self evident after watch ing video. Easy replacement.
Parts Used:
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Robert from LITTLETON, CO
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
9 of 12 people
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Unwanted water.
A Mouse friend had seen fit to chew through the original drain line. I used my Model Number, and was able to order the correct part . It arrived the next day. The job itself is fairly straight forward. You will need to access the rear of the machine. This may include shutting off, and disconnecting the water supply line. (Adjustable wrench). Mine is under the sink, on the "Hot" side. You may also need to un-plug the unit. (recommended) . A pair of (Pliers) will be needed for the spring clamp.
Parts Used:
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David from PITTSBURGH, PA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers, Wrench (Adjustable)
8 of 9 people
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The wheels broke off from the rack hangers.
The replacement kit came with no instructions in the box, so I found the instructional video online. This video pointed me in the right direction so I could take it the rest of the way myself.
Here is the link to the instructional video i used
https://www.partselect.com/PS10065979-Whirlpool-W10712395-Upper-Rack-Adjuster-Kit-White-Wheels-Left-and-Right-Sides.htm
Even though I purchased the end cap pieces for the roller stops, I was able to reuse the original pieces so these are to be keep for spare if required.
This was a very cost effective repair instead of replacing the entire rack assembly.
NOTE: The original Wheel bracket was a molded plastic piece, but the replacement is Stainless Steel. This had no impact on the functionality, but did add a small amount of noise during the wash cycle. My belief is this is the water hitting the steel vs. hitting the plastic.
Here is the link to the instructional video i used
https://www.partselect.com/PS10065979-Whirlpool-W10712395-Upper-Rack-Adjuster-Kit-White-Wheels-Left-and-Right-Sides.htm
Even though I purchased the end cap pieces for the roller stops, I was able to reuse the original pieces so these are to be keep for spare if required.
This was a very cost effective repair instead of replacing the entire rack assembly.
NOTE: The original Wheel bracket was a molded plastic piece, but the replacement is Stainless Steel. This had no impact on the functionality, but did add a small amount of noise during the wash cycle. My belief is this is the water hitting the steel vs. hitting the plastic.
Parts Used:
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Richard from PHELAN, CA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
10 of 16 people
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Door would not latch shut
Following a utube video made it easy. Removed the outer cover of the door to expose latch. Two screws remove the latch, pay attention to how it was positioned and put the new one on and then replace the panel. But first turn off the electricity to the unit at the fuse box.
Parts Used:
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RONALD from PRESCOTT, AZ
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
7 of 7 people
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Water leaking through the sump shaft seal
First I removed everything off of the bottom of the dishwasher. Then I removed the main center piece that everything mounts to. Then I reinstalled the new center piece with the help of some evoo cooking spray (extra virgin olive oil) I sprayed it on the rubber seal to aid in getting that center piece installed without a battle. Then I reinstalled everything else in the reverse order that I removed it. The evoo cooking spray works wonders for more than just cooking !!!
Parts Used:
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Jason from MOLINE, IL
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers, Wrench (Adjustable)
8 of 11 people
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The wheels on the upper rack kept coming off
What I needed were simple clips to lock in the wheels. I ended up getting a kit that required replacement of the roller tracts on both sides of the upper rack. The instructions were terrible. The repair took far more time than it should have. Once one side was fixed it was easy to fix the other side. By then I had worked my way around the muddled instructions.
Parts Used:
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Robert from THE WOODLANDS, TX
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Screw drivers
12 of 23 people
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Replaced the rack adjuster left and right side
I looked up the repair on youtube and followed along step by step.
I am a 64 year old female and the job was easier to do while watching a repairman than it would have been to read instructions.
The internet is great for some things!
I am a 64 year old female and the job was easier to do while watching a repairman than it would have been to read instructions.
The internet is great for some things!
Parts Used:
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ELIZABETH from CINCINNATI, OH
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
7 of 8 people
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Lost stop from one side of top rack. Rack could be pulled off track.
Looked at other side of top rack which still had the stop. Just had to orient the direction of the stop and push it firmly onto the rack arm. Took a couple tries, but it went in and locked. Works perfectly. Inexpensive and easy fix to to very annoying problem.
Parts Used:
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Sheila from FAYETTEVILLE, NY
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
8 of 11 people
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Dishwasher would not drain
After bailing out the unit, filled filter hole with a moderate amount of Dawn dish washing detergent. Ran dishwasher twice to remove all Dawn from the unit. Had to bailout the water (and suds) from the washer both times. After the dishwasher finally drained I inserted the new filter..
Parts Used:
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Edward F from CINCINNATI, OH
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
8 of 11 people
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Dishwasher was leaking but I couldn't determine exact cause, so I tried replacing the gasket which is common cause of leaks.
Removed old gasket, cleaned track thoroughly, then followed instructions from video on Part Select order form. Instructions very clear and precise. Getting the new gasket was a little tedious at the corners but take your time and work the gasket with your fingers as shown on the video.
Parts Used:
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Dale from DOWNINGTOWN, PA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
7 of 8 people
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I damaged the grommet when removing the recirc pump
repair went smooth for the grommet. suggest a small of vasoline to ease installation of grommet
Parts Used:
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john from SANFORD, NC
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
6 of 6 people
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Kids loved to make squeaky sounds opening and closing the doors, finally snapped the door balance link on one side.
1) clear out the dishwasher
2) remove unit securing screws from top or sides of DW and cabinetry near the top or under the counter top
3) gently pull the dishwasher from the cabinetry about 20" is plenty, mind the connecting hoses and electrical connection
4) close the door! pull back the insulation from the area of the hinge and photograph both sides - this will save you the pain of going online
5) you will see the cord, the tensioning wheel assembly and the door balance spring on both sides
6) with the door closed to relieve tension on the cord, remove the cord from the balance spring - this can be done w/o tools at this point
7) remove the 5/16" screw from the plastic tensioning wheels and remove the tensioners, cord - leave the springs in place if not replacing them
8) install the door end of the cord to its hook on the hinge, install the new tensioning wheel assembly, install the old 5/16" self tapping screw through the lower wheel and into the outer hole in the frame
9) thread the cord from the door over the upper wheel and lower wheel. the lower wheel has cord retaining tabs to hold the cord on the assembly
10) hook the eye end of the cord to the balance spring and you are finished with the first side - repeat operations for the other side, reposition the insulation and slide the washer back in its cavity - do not forget to reinstall the stabilizing screws in the upper washer frame
11) you've done it!
12) have a cuppa and do your second washer that hasn't failed yet - it will soon.
2) remove unit securing screws from top or sides of DW and cabinetry near the top or under the counter top
3) gently pull the dishwasher from the cabinetry about 20" is plenty, mind the connecting hoses and electrical connection
4) close the door! pull back the insulation from the area of the hinge and photograph both sides - this will save you the pain of going online
5) you will see the cord, the tensioning wheel assembly and the door balance spring on both sides
6) with the door closed to relieve tension on the cord, remove the cord from the balance spring - this can be done w/o tools at this point
7) remove the 5/16" screw from the plastic tensioning wheels and remove the tensioners, cord - leave the springs in place if not replacing them
8) install the door end of the cord to its hook on the hinge, install the new tensioning wheel assembly, install the old 5/16" self tapping screw through the lower wheel and into the outer hole in the frame
9) thread the cord from the door over the upper wheel and lower wheel. the lower wheel has cord retaining tabs to hold the cord on the assembly
10) hook the eye end of the cord to the balance spring and you are finished with the first side - repeat operations for the other side, reposition the insulation and slide the washer back in its cavity - do not forget to reinstall the stabilizing screws in the upper washer frame
11) you've done it!
12) have a cuppa and do your second washer that hasn't failed yet - it will soon.
Parts Used:
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Robert from GOLDEN, CO
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
6 of 6 people
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Drain hose leaking
I did not relize that the drain hose was in two parts. Naturally I ordered the wrong half. So after I relized my mistake, I re-ordered the correct part. Once the correct part was received the repair was easy and went well.
Parts Used:
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Robert from Beaufort, SC
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers
8 of 12 people
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Door gasket came off and bound up door
Searched internet found a YouTube video not quite the same model but close enough to get me going and the steps were the same
Parts Used:
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Dennis from APACHE JCT, AZ
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
6 of 6 people
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The door spring link broke.
Unplug dishwasher and slide it out from under cabinet. Remove old broken link (a heavy string between two plastic parts) and replace with new one. Slide dishwasher back and plug it in. Very easy and no tools required.
Parts Used:
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Martin from Discovery Bay, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
7 of 9 people
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