WD12439BDM (ACREEUS) LG Washer - Instructions

The machine was making a grinding noise instead of draining. I spoke with the LG rep on the 800 line and was told to call a repair man. The Parts select diagram helped me to identify the part I needed. It was clear enough that I was confident it was the right one. Three days and six screws later the machine was working fine.

The problem ended up being the pump motor which discharges water from the washer. I figured out this was the problem after trying several things. I determined the motor was fine when it was empty. With the unit turned off, if you can rotate the tube with a quick spin and it lights up, probably this is OK. Then I tried to run it again and it went about 1/2 way through the cycle and stopped and started humming again. So I started emptying out the water, which I noticed was about 5 gallons which is way too much. so once empty, I took the pump off by turning unit on side. There are two hoses with hose clamps, and a few screws. Be careful to mark which wire plugs onto which side of the pump. One is brown and one is black. If you take the pump housing off, with the 3 screws, you should be able to pull the motor apart. Mine had water and scum from the wash in it, which was a dead give away that it was the problem.

The repair went well and your parts are easy to find. This is the second time I have used your services and both times have been great. Your parts are at great prices and your delivery is a lot faster that one would think.
Thank you

Removed lid (top of washer), then ran a cycle in normal to identify the failed component, then noticed the water inlet valve assembly for the hot water was leaking, used my pc and went to website Part Select and found to failed part on the parts break down item, then ordered the part, the part "Valve Assembly Inlet" for the hot water arrived 2-days later, replaced valve in less than 5-minutes, disconnected push on electrical connector, unscrewed the valve assembly inlet and installed the new valve assembly inlet, very easy

It was so easy. i searched my model it brought up this site and the most common problem popped up without my even asking and recommended the part. i got it one week later and it was so simple to fix. a repair man wanted three times the part price to come to my home twice and would have had to wait longer. you guys were very helpful

Replaced rotor assembly by removing the back panel off the washer. Removed center bolt to be able to take out roto assembly. Magnets made it a little resistant, but with a little wiggling came off fairly easily.

new pump was a little different ,but mounted properly. Tipped washer on its side, changed pump by working trough bottom and back access. It went pretty smoothly, works fine.

Removed the old bellows (2 squeeze hose clamps and one screw adjustable hose clamp) slid on the new one and it was done!

Unplug Washing machine first. Then remove 2 screws at the back of the top cover. Slide the top cover back then lift and remove. Unplug electrical connector @ inlet valve and remove water lines 1 going in and 1 out of valve. Remove 2 screws holding assembly in place then install new valve assembly and all other components in reverse order.

pulled off top of washer to get at the inlet valve disconnect two hoses take two screws out and then you put it back together the way you took apart and your done

Basic skill

After checking for blockage on the drain hose and checking on any blockage on the bottom left corner filter and not finding anything i decided to open the machine. Everything suggested a broken drain pump
ITEM
PS3579318 Drain Pump and Motor Assembly which is located on the bottom left corner also and it attaches to the bottom left corner filter. And voila! The machine did not work! Now started throwing a FE code and it would not fill up. Well, the new pump was stuck! All i had to do was to stick my fingers in the bottom left corner filter orifice and move the fan like devices that make the new drain pump work, that did it! Be careful not to do it while the machine is pluged in, those plastic blades may hurt your fingers. To reach the drain pump you have to take the top, control board and front (door and gasket) of the machine off, about one hour labor.

removed top, removed 2 screws, replace part. did not fix problem, the real problem was the water inlet valve, works great, easy fix. thanks

unplug washer and disconnect inlet and outlet hoses. drain water from washer (about 2 gallons) by removing lint screen from front of washer. lay washer on side (I used a blanket to avoid damaging the paint) remove all the phillips head screws in the plastic bottom and the metal feet of the washer. Gently pull the bottom of the washer off. There are 3 shock absorber looking things that pull apart and are greasy. Try not to mess with them much. Just pull gently, and they slide apart. cut the zip ties holding the wires to the washer bottom piece. remove the screw in the lint screen area and gently pull the recessed plastic thing out the front of the washer. remove the screws holding the pump assembly on the front of the washer. Remove the three screws holding the pump assembly on the outlet pipe manifold. Installation is the reverse of removal, take care to put the shock absorber looking things back in gently and together at the same time when reinstalling the plastic bottom of the washer.

Tilt the unit back. Remove screws that hold the clean out. Disconnect the electric plugs and hoses. Remove pumps and housing. Change out pumps. Put back together reverse order