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WD-12523BDM LG Washer - Instructions
Search repair tips from other customers using simple keywords like "replace", "fit", "remove", "inspect". DIY doesn't mean you have to do it alone!
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h2o filled w/o stopping
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sherman from BROKEN ARROW, OK
- Really Easy
- Less than 15 mins
-
Pliers, Screw drivers
removed top, removed 2 screws, replace part. did not fix problem, the real problem was the water inlet valve, works great, easy fix. thanks
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Cold water valve stuck on
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Craig from Sheridan, AR
- Really Easy
- Less than 15 mins
-
Pliers, Screw drivers
I watched a YouTube video on the repair and I was fully prepared.the repair went easy
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Water inlet valve coil was leaking water.
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Robert from Asheville, NC
- Really Easy
- Less than 15 mins
-
Pliers, Screw drivers
Unplug Washing machine first. Then remove 2 screws at the back of the top cover. Slide the top cover back then lift and remove. Unplug electrical connector @ inlet valve and remove water lines 1 going in and 1 out of valve. Remove 2 screws holding assembly in place then install new valve assembly and all other components in reverse order.
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the water inlet was leaking
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gerald from wis dells, WI
- Really Easy
- Less than 15 mins
-
Pliers, Screw drivers
pulled off top of washer to get at the inlet valve disconnect two hoses take two screws out and then you put it back together the way you took apart and your done
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Tub filling with water when washer off.
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Michael from Indianola, WA
- Easy
- 30 - 60 mins
-
Pliers, Screw drivers
1) Shut off water supplies 2) Unplug 3) Disconnect water supplies from back of washer -some water will dribble out 4) Unscrew 2 screws at back of washer top plate (the lower of the two screws on each of the plastic bumpers) 5) slide top plate back a couple inches, then lift off. 6) Carefully stuff a towel underneath the distribution h
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oses and valves to catch any water that escapes during replacement. 7) Snap a photo of the entire area to help identify where the hoses and electrical connections are located to aid in re-connection (or label with tape). Be sure to note the color coding on the wires in relation to how they connect to the valves. 8) Pull the electrical connector(s) off the valve assembly 9) Use pliers to loosen and slide the hose clamps off as many of the hoses as possible and pull the hoses off the valve assembly. Some hoses are hard to reach, and can be removed after the valve is detached from the washer housing. 10) Unscrew the two screws from the back of the washer body holding the valve in place. 11) Remove the valve (and any remaining hoses). 12) Attach distribution hoses to new valve 13) Place new valve into washer body and screw into place. 14) Reattach electrical connection(s). 15) Remove towel and check for any stray water 16) Place top cover on washer and slide forward to lock in place. 17) Replace screws in top cover at rear of washer (unless you plan on checking for leaks after testing) 18) Reattach water supply hoses 19) Turn on water supplies 20) Plug washer in 21) Run washer self-test to check that all water inlets operate -see note at end 22) Check for leaks at water inlet hose connections and underneath washer OPTIONAL but ADVISABLE: check for internal leaks - 23) Unplug washer 24) Remove top cover 25) check for leaks at distribution hose connections 24) Replace top cover 25) Secure screws in top cover 26) Plug in washer NOTE: Washer self-test instructions: Turn washer off. Press and hold the SPIN SPEED and SOIL LEVEL buttons simultaneously, then press POWER button. Keep holding SPIN SPEED and SOIL LEVEL buttons until buzzer sounds twice. Release buttons. Press START/PAUSE button 4 times to test prewash inlet and listen for sound of water entering the washer. Press START/PAUSE button again for main wash inlet, press again for hot inlet, press again for steam inlet, press again for bleach inlet. Press 4 more times to get to drain cycle and watch for water to drain from tub (if any visible). Press 3 more times to turn test off. Power off washer to reset.
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Leaking Hot Water Intake Valve
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Thomas from Commack, NY
- Easy
- 30 - 60 mins
-
Pliers, Screw drivers, Wrench (Adjustable)
I received the part needed within a few days from ordering. I immediately removed the leaking part with the new part. It was a very simple install, and my washer is now leak free. If you think you cannot do these simple changes, think again, it's much easier then you may think. Remove the top cover of your washer machine by taking off the
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two screws in the back. Remove the hose clamp with a pair of pliers and pull off from the intake valve, of course make sure your water valve is shut off before starting. Remove the two prong clip. Using your pliers, disconnect the main hot water hose. Use a Phillips screwdriver to remove the two screws that holds the valve in place. Remove and discard it and replace with the new valve. Follow the steps and your done, it's that easy....TC
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Bellows had developed a small hole
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Verle from Malcolm, NE
- Easy
- 15 - 30 mins
-
Nutdriver, Screw drivers
Removed the old bellows (2 squeeze hose clamps and one screw adjustable hose clamp) slid on the new one and it was done!
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Leaking Hot Water Inlet VBalve
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JOEL from BIXBY, OK
- Easy
- 15 - 30 mins
-
Pliers, Screw drivers
Turn off hot water supply and activate a cycle on the washer momentarily, with hot water selected on front panel options to relieve hose pressure. Slide washer out to gain access to rear of unit. Unplug washer from AC source. Using pliers, remove washer supply hose from washer-side of the line (water may drain from hose) Remove single Phi
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llips screw at bottom of each nylon lid holder at rear. Using a plastic putty knife, place between front panel and top lid to loosen lid and slide to rear. Remove lid and store aside. Hot and cold inlet valves sit side-by-side at top rear of the unit. Disconnect connector from valve by pulling gently away from valve plug prongs and place to the side. Using pliers, compress hose clamp and move to lower section of hose. Carefully rotate hose back and forth to remove from assembly. Inlet valve is held to washer body rear with 3 small Phillips screws. Remove first 2 and then while holding inlet valve body, remove final screw to free inlet valve assembly. Replace with new assembly by reversing these steps.Make certain when supply hose is reconnected, it is firmly tightened but DO NOT over tighten. Test washer by running a cycle to ensure there are no leaks.
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Pool of water under washer after a run
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Daraius from AUSTIN, TX
- A Bit Difficult
- 30 - 60 mins
-
Pliers, Screw drivers
Did the repair entirely from the back.- 4 screws back cover comes off. Once you see the Bellows it is obvious what needs to come off and there are other videos on the net showing this. The main things I did differently were 1) Leaned the washer forward and placed 3 2x4 blocks of wood under each back leg. This allowed me to reach under
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the washer with one hand, and through the back with the other. You need both hands in there ! 2) Uninstalling is easy with just pliers. But on the way back in, I used a pair of Locking Pliers to keep the circular clamp squeezed as much as possible. That seemed the only way to get the bellows back in. Another option would be to switch to screw on Pipe clamps instead of the spring clamps.
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Hole worn in bellows over time
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Jamison from Elk Grove, CA
- Easy
- 30 - 60 mins
-
Pliers, Screw drivers
UNPLUG WASHER.Unscrew 4 screws holding silver plate at back of unit. Remove plate to expose inside of unit. Locate drain hose at bottom of washer tub. Hose connects at front drain, bottom of tub, and at rear at the pressure sensor. Front and rear simply slide clamps down by grasping clamp tabs and sliding clamp off connection point. Disco
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nnect from tub bottom by loosening main clamp with Phillips screwdriver and pulling downward. Have a towel handy as there will be water in the hose, and it will pour out when removing it from the unit. Installation is the reverse of removal. ATTACH THE HOSE ASSEMBLY TO THE DRUM FIRST, THEN FRONT, THEN LASTLY REAR. This order is the easiest way, otherwise you will spend extra minutes trying to get the tub connection to seat properly. Plug it back in (duh), then you're good to go for another 4 years or so until another hole wears in the hose. I have performed this repair on 3 different units, with 4 years being the average lifespan of this part.
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Washing machine was leaking
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Rod from Camano Island, WA
- Difficult
- More than 2 hours
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Nutdriver, Pliers, Screw drivers
Contacted LG customer service, not much help there. Watched a very helpful Utube video on how to find and repair the leak. The video suggested that the most common leak is in the drain hose with bellows. Removed the rear panel and removed the bellows unit using pliers for the clamps and screwdriver for the bellows part. This was pretty
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easy. The rubber bellows was leaking in the exact same place as the youtube video showed. This is a Design Flaw that LG needs to fix. Ordered the new part and installed the bellows portion of the part first, as the angle for that installation needs to be correct. Then attempted to install the end of the hose (very inaccesible) to the pump drain. Very difficult to position the factory supplied spring clamp with pliers so I purchased a screw-type clamp (using the nut-driver rather than a screw-driver to tighten the clamp was helpful) at the local hardware store and that made my job much easier. Note: My unit is mounted on a pedestal, so it was a little easier to access the part location (about one foot off the floor, rather than at floor level), but it may be that the part should be replaced from the bottom of the unit, which would make it much easier to access. Then I installed the other end of the hose to the drain line using a screw-type clamp. I am 69 years old, and not that flexible anymore, so getting down on the floor to reach inside the unit was difficult. You need patience to do this job and you have to make sure all the clamps are properly installed so you don't start the machine up and end up with another leak. For me, this process was difficult and took more than two hours to complete. Limited access to the area made it more difficult and I hate the factory clamps they use. Overall, the repair costs about $25, compared to the $125 just to come look at the machine, then more money to fix the unit. It was satisfying to complete the repair for a small amount of money, but not sure it was worth the aggravation.
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Very loud spin because of bad bearings.
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Steven from Atlanta, GA
- Difficult
- More than 2 hours
-
Pliers, Screw drivers, Socket set
I first tried to replace just the tub bearings (and the shaft seal) but found it impossible to get the old bearings out of the old outer tub. Partselect.com made the return easy and I ordered the rear outer tub assembly, which includes bearings already installed. For the most part, you have to completely disassemble the washer, removing
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the entire outer tub. If I had to do it again, I would order a new seal for the outer tub as well. The hardest part is getting the tub back together inside the unit. It really helps to have a helper.
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My door boot seal, part K 510 in the blow up parts diagram , had a hole in it and the washer was leaking.
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gary from Oklahoma City, OK
- A Bit Difficult
- 1- 2 hours
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Pliers, Screw drivers
My washer was leaking and the first thing I had to do was diagnose the leak. I removed the rear door cover of the washer to watch and see where the water was coming from. When I saw the drip and on and off constant stream coming down from the door area, I knew it was the boot seal. So I got online and watched the video on how to repair
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the boot seal. I would like to add two additional steps. After disconnecting the drain valve on the bottom, there was also an orange dual valve (part K 512) on the top of the boot along with an electric eye (I think part K 513) that needed to be removed. The dual valve was easy: just remove the clamps and pull out the valve stems. The electric eye was secured with a nylon strip lock, and fortunately I had an extra one laying around. Cut the nylon lock and push the electric eye out of the top of the boot. Once I got to the step where I was lubricating the door boot seal groove, I also lubricated the orange dual valve stem and electric eye. They were easy to pop back into place, and then I secured the electric eye with a new nylon strip lock and the valve with the clamps. This entire repair took me about 90 minutes, and it was not that hard to do. The only difficulty I had was trying to pop the control panel off, and also trying to get the spring clamps off. I recommend you purchase a spring expansion tool like that shown in the video.
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Water was leaking out the bottom
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Andrew from San Mateo, CA
- A Bit Difficult
- More than 2 hours
-
Pliers, Screw drivers
Followed the manufacturers instructions to disassemble the washer from the top. There was a video on youtube of a guy who was able to replace his bellows hose from the back, but maybe my arms weren't long enough, I couldn't reach all the way to the front. The washer was pretty easy to take apart, except for taking off the top, where there
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were 2 extra screws not mentioned in the instructions. Replacing the part was really easy. HERE'S THE MOST IMPORTANT PART: LG DOESN'T MENTION IT IS REALLY HARD TO GET THE CLAMP ASSEMBLY BACK ON THE GASKET WITHOUT A SPECIAL TOOL. You can buy the special LG tool, or you can do what I did (and others on the internet) and buy an $8 "Brake spring spreader" tool at your local auto parts store. Repair was a success. No more water leaking!
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Bearings were shot
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Jean from Tolland, CT
- A Bit Difficult
- More than 2 hours
-
Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
Took apart the washer and removed bearings and shaft on spider. My advice would be to order the spider and shaft (one piece) hen ordering the bearings, seal, and tub gasket. If the bearings are gone, it is likely the shaft is gone too as mine was.
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