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WD-12412BD LG Washer - Instructions

All Instructions for the WD-12412BD
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A leak was created via puncture of metal part of bra that fell out.
Remove old one and replace. Just make sure it is all the way on and secure or you will have a huge mess on your hands.
Parts Used:
Tub-to-Pump Drain Hose
  • Travis from Marietta, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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The hot water inlet valve was leaking at the seal between the valve and cellinoid.
Some screws, some clamps. Easy and straight forward. unplug machine, turn off water, disconnect water hose, unscrew top of machine (2 philips head screws), disconnect clamp from valve (use a towel for remaining water), disconnect wire, unscrew from place holder, remove entire valve, work backwards from there.
Parts Used:
Water Inlet Valve - Hot
  • john from pearl river, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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slow water leak
Pull the washer away from the wall to get behind it. Unplug the electrical power cord from the wall. I removed the top cover by unscrewing the 2 screws on the back of the washer. Slide the cover back about 1-2 inches towards the back of the washer and then lift the cover up and remove. It might be a little tight to slide back, you may need to wiggle the cover side to side or give it a good smack. The water inlet valve is directly at the top inside of the washer. I saw a slow leak dripping from the hot water inlet valve onto the back side of the drum. Turn off the water supply valve at the wall and then unscrew the supply water hose from the water inlet valve at the back of the washer. Disconnect the electrical connector and water hose from the inlet valve inside the washer. From the outside of the washer on the back, remove the screws holding the water valve and lift out the valve. Install in reverse order.
Parts Used:
Water Inlet Valve - Hot
  • mark from pleasant prairie, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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The bolt on the motor rotor loosened allowing the motor shaft to wallow out the plastic bushing in the rotor.
Unplugged the washer,removed the rear cover, removed the old rotor assembly & installed the new rotor with thread lock on the retaining bolt.
Parts Used:
ROTOR ASSEMBLY
  • william from Mobile, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
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My Washer was leaking
The repair went well and your parts are easy to find. This is the second time I have used your services and both times have been great. Your parts are at great prices and your delivery is a lot faster that one would think.
Thank you
Parts Used:
Tub-to-Pump Drain Hose
  • Bruce from West Hills, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Pliers
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the water inlet was leaking
pulled off top of washer to get at the inlet valve disconnect two hoses take two screws out and then you put it back together the way you took apart and your done
Parts Used:
Water Inlet Valve - Hot
  • gerald from wis dells, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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Water inlet valve coil was leaking water.
Unplug Washing machine first. Then remove 2 screws at the back of the top cover. Slide the top cover back then lift and remove. Unplug electrical connector @ inlet valve and remove water lines 1 going in and 1 out of valve. Remove 2 screws holding assembly in place then install new valve assembly and all other components in reverse order.
Parts Used:
Water Inlet Valve - Hot
  • Robert from Asheville, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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Bellows had developed a small hole
Removed the old bellows (2 squeeze hose clamps and one screw adjustable hose clamp) slid on the new one and it was done!
Parts Used:
Tub-to-Pump Drain Hose
  • Verle from Malcolm, NE
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Washing machine was leaking
Contacted LG customer service, not much help there. Watched a very helpful Utube video on how to find and repair the leak. The video suggested that the most common leak is in the drain hose with bellows. Removed the rear panel and removed the bellows unit using pliers for the clamps and screwdriver for the bellows part. This was pretty easy. The rubber bellows was leaking in the exact same place as the youtube video showed. This is a Design Flaw that LG needs to fix. Ordered the new part and installed the bellows portion of the part first, as the angle for that installation needs to be correct. Then attempted to install the end of the hose (very inaccesible) to the pump drain. Very difficult to position the factory supplied spring clamp with pliers so I purchased a screw-type clamp (using the nut-driver rather than a screw-driver to tighten the clamp was helpful) at the local hardware store and that made my job much easier. Note: My unit is mounted on a pedestal, so it was a little easier to access the part location (about one foot off the floor, rather than at floor level), but it may be that the part should be replaced from the bottom of the unit, which would make it much easier to access. Then I installed the other end of the hose to the drain line using a screw-type clamp. I am 69 years old, and not that flexible anymore, so getting down on the floor to reach inside the unit was difficult. You need patience to do this job and you have to make sure all the clamps are properly installed so you don't start the machine up and end up with another leak. For me, this process was difficult and took more than two hours to complete. Limited access to the area made it more difficult and I hate the factory clamps they use. Overall, the repair costs about $25, compared to the $125 just to come look at the machine, then more money to fix the unit. It was satisfying to complete the repair for a small amount of money, but not sure it was worth the aggravation.
Parts Used:
Tub-to-Pump Drain Hose
  • Rod from Camano Island, WA
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Water was leaking out the bottom
Followed the manufacturers instructions to disassemble the washer from the top. There was a video on youtube of a guy who was able to replace his bellows hose from the back, but maybe my arms weren't long enough, I couldn't reach all the way to the front. The washer was pretty easy to take apart, except for taking off the top, where there were 2 extra screws not mentioned in the instructions. Replacing the part was really easy. HERE'S THE MOST IMPORTANT PART: LG DOESN'T MENTION IT IS REALLY HARD TO GET THE CLAMP ASSEMBLY BACK ON THE GASKET WITHOUT A SPECIAL TOOL. You can buy the special LG tool, or you can do what I did (and others on the internet) and buy an $8 "Brake spring spreader" tool at your local auto parts store. Repair was a success. No more water leaking!
Parts Used:
Tub-to-Pump Drain Hose
  • Andrew from San Mateo, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers
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Bearings were shot
Took apart the washer and removed bearings and shaft on spider. My advice would be to order the spider and shaft (one piece) hen ordering the bearings, seal, and tub gasket. If the bearings are gone, it is likely the shaft is gone too as mine was.
Parts Used:
Washer Gasket
  • Jean from Tolland, CT
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
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Leaking Hot Water Inlet VBalve
Turn off hot water supply and activate a cycle on the washer momentarily, with hot water selected on front panel options to relieve hose pressure. Slide washer out to gain access to rear of unit. Unplug washer from AC source. Using pliers, remove washer supply hose from washer-side of the line (water may drain from hose) Remove single Phillips screw at bottom of each nylon lid holder at rear. Using a plastic putty knife, place between front panel and top lid to loosen lid and slide to rear. Remove lid and store aside. Hot and cold inlet valves sit side-by-side at top rear of the unit. Disconnect connector from valve by pulling gently away from valve plug prongs and place to the side. Using pliers, compress hose clamp and move to lower section of hose. Carefully rotate hose back and forth to remove from assembly. Inlet valve is held to washer body rear with 3 small Phillips screws. Remove first 2 and then while holding inlet valve body, remove final screw to free inlet valve assembly. Replace with new assembly by reversing these steps.Make certain when supply hose is reconnected, it is firmly tightened but DO NOT over tighten. Test washer by running a cycle to ensure there are no leaks.
Parts Used:
Water Inlet Valve - Hot
  • JOEL from BIXBY, OK
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Water was leaking from under the washer.
The bellows hose on the bottom of the tube had worn through where it flexed. This was an easy job except for the long reach you had to make under the washer to reach the hose clamps that held the part in place. These were spring loaded clamps which were easy to remove with pliers. I replaced them with ones that could be tightened with a socket wrench since it was hard to replace the sprung clamps.
Parts Used:
Tub-to-Pump Drain Hose
  • Richard from Blue Bell, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Leaking Hot Water Intake Valve
I received the part needed within a few days from ordering. I immediately removed the leaking part with the new part. It was a very simple install, and my washer is now leak free. If you think you cannot do these simple changes, think again, it's much easier then you may think. Remove the top cover of your washer machine by taking off the two screws in the back. Remove the hose clamp with a pair of pliers and pull off from the intake valve, of course make sure your water valve is shut off before starting. Remove the two prong clip. Using your pliers, disconnect the main hot water hose. Use a Phillips screwdriver to remove the two screws that holds the valve in place. Remove and discard it and replace with the new valve. Follow the steps and your done, it's that easy....TC
Parts Used:
Water Inlet Valve - Hot
  • Thomas from Commack, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
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Washer flashes "FE" and water did not stop flowing during "Spin" cycle.
1. Remove Power from washing machine. Using an ajustable wrench,remove both the cold water and hot water hoses/lines from back of washing machine. 2. Unscrew the back plate, using the screwdriver (Phillips) and store back plate and screws for re-installation. 3. Using a small screwdriver (Phillips), remove the retaining plate fom the cold and hot water inlet valves and store plate and screws for re-installation. 4. Using the pliers, press the retaining clamp and slide it through the hose; remove the hot water valve assembly; drain water from the hose (be careful: hot water can scald and burn). Mark the electrical connection and the hot water hose. 5. Using the pliers again, press the retaining clamps and slide them through the hoses/lines;remove the cold water valve assembly and the cold water hoses/lines; drain water from hoses/lines. Mark the electrical connections and the cold water hoses/lines. 6. Remove new inlet valves from boxes and re-install in accordance with marking on hoses/lines and electrical connections. Using the pliers, move clamps over all the hoses/lines to tighten ends on inlet valves. 7. Replace retaining brackets on cold and hot water inlet valves and re-insert screws. 8. Replace the back plate and screws. 9. Power the washing machine by reconnecting the power cord into the electrical outlet. 10. Test the repairs by placing the washing machine in the "Rinse and Spin" cycle and check for leaks. If no leaks are detected, repair is complete.
Parts Used:
Valve Assembly,Inlet Water Inlet Valve - Hot
  • Jean-Mary from Havre de Grace, MD
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable), Wrench set
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All Instructions for the WD-12412BD
31 - 45 of 50