PSK27SGWHCSS General Electric Refrigerator - Instructions

All Instructions for the PSK27SGWHCSS
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Search repair tips from other customers using simple keywords like "replace", "fit", "remove", "inspect". DIY doesn't mean you have to do it alone!

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the auger that dispenses the ice broke
9 of 9 people found this instruction helpful.
  • Lou from Tampa, FL
  • A Bit Difficult
  • 15 - 30 mins
  • Screw drivers
I downloaded a schematic of the ice dispensing unit. The whole unit pulls out and there are a couple of screws that remove plastic covers. The "trick" was to get the two plastic tabs pushed in and lift the auger unit out of the tray - a two person job! We used knife blades (it was the thinist and strongest tool around) to push the tabs in and pry the auger assembly out. I think we did a great job NOT breaking the plastic pieces! As careful as I was, I definately needed the schematic to put the ice crushing blades and spacers back together. All of this could be avoided if they used a metal auger instead of plastic!
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Broken Augar
9 of 9 people found this instruction helpful.
  • Merlin from Dawsonville, GA
  • Easy
  • 30 - 60 mins
  • Pliers, Screw drivers
I am 85 years old and had no trouble replacing the Augar. Removed ice maker from frig. Remover the ice shield (one screw, remove front panel (2 screws) carefully removed augar assy.

Removed the lock washer,the the end plastic nut, being careful in removing the ice crusher blades. Replaced the augar and all parts. Checked o ut the ice dispenser and the crusher, both worked fine
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replace auger in the ice maker
10 of 12 people found this instruction helpful.
  • Patsy from Jal, NM
  • Really Easy
  • 30 - 60 mins
  • Pliers
We had a little difficulty getting the washer back on properly because my husband could not remember how he took them off. I finally got the parts in front of my computer and brought up the picture of the auger and parts that showed me how to put the washer back properly and we got it back together and it works fine. Not bad for two old people I am 80 and my husband is 79 but we still take pretty good care of things.it would have been a little easier if I could have printed the picture off, but we made it.
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refrigerator and freezer stopped working
9 of 9 people found this instruction helpful.
  • mike from Aguilar, CO
  • Really Easy
  • 30 - 60 mins
  • Nutdriver
I replaced the three sensors, 2 in the freezer 1 in the refrigerator. This was rated as the most common problem. Did not fix the problem. I then checked the ohms on the new sensors then the old sensors they were all within .5 of each other. So I got smart and went down the list of causes on their list. I emailed partselect and asked what the parts should read. They replied with that information and it turned out to be the voltage converter on the compressor. I ordered the part on friday payed for overnight delivery and it arrived tuesday. This as you can imagine makes me angry. But the part was easy to install and my refrigerator started working right away. I would advise anyone with this problem to start at the top of the problem list use a multi meter check everything on the list and only replace part or parts that don't come up to standards. This will save time and money and hopefully fix the problem the first time as you are not switching out parts and hoping that it solves the problem.
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Icemaker flap not closing, frosting up
9 of 11 people found this instruction helpful.
  • Graeme from Sarasota, FL
  • Easy
  • 15 - 30 mins
  • Screw drivers
Watched video, however could not get outer casing off. Under the panel are three small holes, pushed up with an Allen key, used a small screwdriver to wedge out, came out easily, followed instructions from video on removing and replacing solenoid
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Fresh food section lights were all out, but the bulbs tested good elsewhere.
8 of 8 people found this instruction helpful.
  • EDWARD from INDIAN WELLS, CA
  • Really Easy
  • Less than 15 mins
  • Pliers, Screw drivers
I popped the switch out using the blade of a small screwdriver and noticed that it connected with two wires via a slide on connector for each one. I noted the info on the old switch to identify which wire went to which terminal. I held each wire with a pair of pliers while I pulled the wire connector off the terminal on the old switch. I connected the two wires to the correct terminals on the new swith, and popped the switch back into the door frame. Easy, easy, easy and saved the $40 service call + parts cost!
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plastic broke off the original auger of the ice maker
8 of 9 people found this instruction helpful.
  • Jeanette from Indianapolis, IN
  • Easy
  • 15 - 30 mins
  • Screw drivers
The ice maker has plastic parts in the front that snap together. Getting those parts apart and back together was the most difficult part of the process. The auger was easily replaced.
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door stop broken from fatigue
11 of 18 people found this instruction helpful.
  • Darrell from Long Beach, CA
  • Easy
  • 15 - 30 mins
  • Socket set
using a small socket wrench and star shaped driver I (1) removed the two screws that held the broken stop from the bottom of the door, and (2) replaced the new stop and screwed it back in. The most difficult part of the job was opening the door in order to access the second screw.
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Ice buildup. The Ice Machine was frosting over. Ice (due to frosting) would block the drop chute.
9 of 12 people found this instruction helpful.
  • Tim from The Woodlands, TX
  • Really Easy
  • 15 - 30 mins
  • Screw drivers
Unfortunately, the replacement part didn't come with instructions. The repair, nevertheless, was fairly straightforward. After removing the plastic parts that guide the ice through the door (by removing a few screws that attach the parts to the inside of the door), I was able to slip my hand into the ice maker dispenser and remove the o ld part. The part clips on. It is a tight fit through the funnel (from the outside of the freezer), however, and requires that the gasket first be "flipped" open wherein it unfolds 180 degrees. Doing this will make it easier to clip the new gasket onto the assembly.
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Blade broke off auger
8 of 9 people found this instruction helpful.
  • Richard from Huber Heights, OH
  • A Bit Difficult
  • 30 - 60 mins
  • Pliers, Screw drivers
It was more involved than I thought. I didn't have the proper tool for removing the snap washers but a screw driver and pliers did the trick with no damage. I think this is the first time I repaired something right the first time.
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plastic on auger was broken-wouldn't dispense ice
8 of 9 people found this instruction helpful.
  • Jeffrey from LITTLETON, CO
  • Easy
  • 30 - 60 mins
  • Pliers, Screw drivers
Excellent video on youtube showing how to replace the auger-Refrigerator and IceMaker Repair - Replacing the Auger Assembly (GE Part# WR17X11705).Very detailed video showing every aspect of this repair. There are many other videos showing this exact repair!!
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glass panel cover/glass cracked
7 of 7 people found this instruction helpful.
  • Jo Anne from Walnut, CA
  • Really Easy
  • Less than 15 mins
First, I removed the top drawer blocking the area where I needed to put the glass panel cover. Then, I removed the drawer along with the glass panel holder to which I needed to install the glass. I installed the glass to the panel holder without difficulties (although the glass cover was expensive :() and reinstall the drawers back to their proper place. This repair was actually a no-brainer.
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Ice maker door not opening
8 of 10 people found this instruction helpful.
  • scott from lake orion, MI
  • Really Easy
  • Less than 15 mins
  • Nutdriver, Screw drivers
Removed panel from front of freezer door by pushing up on three spring loaded screws located in the opening where the ice door opens and closes. they are about 1 inch apart on the bottom of the opening. Push up to free ice maker panel. Remove three screws from solenoid, located at the top right. Remove wire, replace with new and that is it. Fixed the problem!! Our ice maker hadn't worked for months. Be careful if you remove the round ice maker door to clean. There is a spring that located on the left side of sprocket. The spring fell off and took me a while to figure where it came from. Recieved package in three days and the job took minutes. Works great! Very easy to complete.
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One of the blades broke off.
7 of 7 people found this instruction helpful.
  • Robert from PORT ST LUCIE, FL
  • A Bit Difficult
  • 30 - 60 mins
  • Pliers, Screw drivers
I followed the directions provided by Robert of Florida. My contribution is, be aware that the plastic nut on the auger shaft turns to the right to loosen.
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Broken Door Stop
11 of 19 people found this instruction helpful.
  • Mark from Stuart, FL
  • A Bit Difficult
  • 15 - 30 mins
  • Screw drivers, Socket set
Suggest removing black plastic grill first to gain better access to door stop screws. The grill is attached by two phillips screws, one on either end and several metal spring clips in the middle. The door stop is held by two star shaped screws that are only visible with a mirror. Suggest using a bit attached to a small ratchet.
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All Instructions for the PSK27SGWHCSS
91 - 105 of 936