PNM1871SM3SS General Electric Microwave - Instructions

Disconnected power cord from receptacle. Removed 5 screws in bottom panel and allowed it to swing downward on rear hinged edge. Disconnnected power wires to motor. Removed screw to detach motor. Inserted coupler through hole beneath center of turntable. Inserted motor shaft into coupler and re-attached motor. Connected power wires to motor and then closed the bottom panel and re-inserted the 5 screws.

After examination - evidently some one had put a larger dish in the microwave and it stopped the glass plate from turning and broke the holder stirrer(small plastic piece that held the glass plate so that it could turn.
When I received the right part I simply made sure that all the prior plastic was out or out of the way and placed the new part onto to the shaft - tested it a few times, made a minor alignment and it has worked fine ever since.
Thanks to your staff for finding the right piece from the description I gave.

I took the cover off, and replaced the glass-- the difficult part, was ordering the glass..on the list of parts to order-- the description of the glass was mis-leading

Followed the online videos to enter the cavity to the switch holder. Noticed right away the dreaded capacitor was in back right corner behind where the touch pad had been removed. I isolated the capacitor with an old computer mouse pad for extra safety. Took some manipulations to get the switch mount out from behind the wire bundles. Once out front, easy to use small flat blade screwdriver to release each switch and replace with matching new switch. Only one switch was bad but replaced all three. Back together and working great.

GE microwave displayed the message that Charcoil Filter needs to be changed. I disconnected the unit and removed the top two screws then removed the top panel by sliding it gently to the left. Replaced the filter. And positioned it in the same way the old filter was installed. Replaced the top panel and screws, Connected the unit back and used the Menu option to reset the Charcoil Filter warning option.

Found your site online, ordered parts needed. When parts arrived I just put them into the holes in the microwave and popped on the self. Worked like a charm! Thanks very much!

Odered replacement

Had to take to a local glass shop for sizing and to remove sharp edges. Will never order again.

used the Dremel Osciilating tool with small blade to quickly cut/remove the old rack holder and then inserted new hold. Took less then 5 minutes total.

Two screws to remove upper from vent. Two screws to remove the didgit panel lift ip to remove and put aside remove the two screws that hold the door sensors. Depress the tab to remove the defective sensor disconnect the electrical connector and replace the new sensor snap it back into the holder install the two screws, install the didgital panel and vent panel to complete the job. Please be aware that there is a video of this procedure on Y tube

Microwave self-diagnosed problem as touchpad defect. Unplug oven, remove 2 screws on top cabinet and slide exhaust grill to side to release. Remove one screw retaining touchpad and slide up to release. Snap a picture of connections, one pair could be swapped. Unplug connectors from circuit board. Remove 4 screws holding board to touchpad. To release ribbon cable, pull up on connector slightly and pull out cable. Install board on new touchpad. Slide ribbon cable from new touchpad into connector and press down on retainer. Tug on cable to check connection. Reinstall in reverse.

Unscrewed the top 2 screws on top of grille , slid section to the left to release other metal clips . Place new vent grille , slid it to the right to catch the metal clips & then secured vent grille with the 2 screws at top of vent grille.

I ordered and replaced the coupler. Once installed, all was well!

It was very easy to remove the old charcoal filter and insert the new charcoal filter(had done it before with with the replacement filter GE had included with the purchase).

Remove two screws on the top of the grill. Slide the grill to the left and then pull straight off. Slide the filter in place. Replace grill and screws