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PDW9280N20SS General Electric Dishwasher - Instructions

All Instructions for the PDW9280N20SS
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Detergent dispenser did not work
Followed the instruction video on your website. It was accurate and valid. The repair should have taken 15 mins., instead one of the screws holding the dispenser was frozen. Tried DW-40, and liquid wrench. Neither worked because the screw was in plastic.Finally got out the Dremel and cutting wheels. Had to cut away enough of the unit until I could get at the screw (it was the center bottom one). Sliced through some more of the housing, then cut a notch in the screw head deep enough so I could apply enough pressure with a flat blade screwdriver to open it. After that things went as smoothly as could be expected.A bad design and cheap materials.
Parts Used:
Detergent Dispenser with Rinse Cap
  • ARTHUR from OAK PARK, IL
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers
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Wheels became loose
Really all it took was removal of the old wheels which would not stay on anyway and the installation of the new ones. That required the axle and wheel being put together and the installing both of those on the lower rack. I was about to buy a new dishwasher when the salesmen told me about a product called Lemi Shine it saved my hundreds of dollars and the inside of my dishwasher looks brand new. With my new wheels I am good to go again.
Parts Used:
Dishrack Rollers and Axles - Kit of 8 Dishrack Rollers and Axles - Kit of 8
  • SUSAN from LAKE FOREST, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Basket was worn out!
Just replaced the silver ware basket!
It looks great! Came really fast!
Great service!
Parts Used:
Silverware Basket
  • Alline from GEORGETOWN, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Started to have a leak
Pull out the old, died gasket. Clean out track that holds gasket. insert new gasket.
Parts Used:
Tub Gasket
  • Ron from TYNGSBORO, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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wheels kept falling off bottom rack
Man, if you need help doing this repair, you shouldn't even own a dishwasher, much less a house. This was the easiest repair in the entire galaxy. First, I removed the old wheels, which was easy becasue they were always falling off by themselves. I then had to use pliers to squeeze the old studs to remove them from the wheels. All the wheels were still in good shape. Then I snapped the wheels onto the new studs, and snapped the studs onto the lower rack. And then, it was like I was in heaven. Bluebirds were singing, the sun was shining, my lower rack was sliding in and out and in and out like it was new. O happy day.
Parts Used:
Dishrack Rollers and Axles - Kit of 8
  • John from Easley, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
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Due the the age of this dishwasher (13 years) both upper and lower racks were showing significant rusting.
This lower rack (GE part #WD28X25960) was ready to roll right into the dishwasher straight out of the box, no tools needed.
Parts Used:
Complete Lower Service Rack Assembly
  • Bob from Chandler, AZ
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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Hinge arm link wore out
Used Phillips screwdriver to undo brackets that keep dishwasher in place. Pulled out dishwasher from underneath the counter. Placed hinge arm in spring, hooked spring onto clip, placed hinge arm in clip. Put back dishwasher under the counter and screwed in place. Took all of 15 minutes. Saved 185.00 for service call.
Parts Used:
Hinge Arm Link
  • Samuel from LAS VEGAS, NV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Our dishwasher lower arm had become clogged
HAHA! The easiest repair we have ever done! Took it out of the box, snapped the old arm loose, put the new arm in and -- the dishwasher works like new! Thank you!
Parts Used:
Lower Spray Arm - Gray
  • M Anne from VIENNA, VA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
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Heat shield on lower spray arm came loose and blocked spray arm from turning
Followed instructions on how-to video on website on how to remove and replace lower spray arm.
Parts Used:
Lower Spray Arm - Gray
  • Jack D from CLEBURNE, TX
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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Food particles had started stopping up spray arm and get them out.
Pulled old spray arm off and snapped new one on. Less than 3 minutes and works great. Dishes are cleaner now.
Parts Used:
Lower Spray Arm - Gray
  • carla from valdosta, GA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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Cleaning program would change, program ran continuously.
Looked up repair on Google and UTube. Looked at component location in the site manual.

Removed screws carefully, noting location of each. The two top center screws were holding a plastic clamp, each of which fell off. The cover was removed. Observing the control unit I discovered it was held in place with one screw. I removed all of the wire sockets from the bad unit.

Installation was the reverse of removal. Modern designs are good enough that each wire connector is uniquely shaped and located - it simply cannot be installed in the wrong area.

Upon starting the unit I thought I saw error codes but by unplugging and plugging a few times a normal display showed. I ran it through several cycles with no problem. Success!

A final note to others thinking about such repairs - its not too difficult. I have been able to repair the main board and ice dispenser in a refrigerator and this, all with simple tools and just a little time.
Parts Used:
Control Module
  • Kyle from RIVERSIDE, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Mainly leaking Rince Aid, but occasionally the soap door did not open to dispense soap
Watched the video, and followed the directions. Although my machine had some slight differences, the repair went pretty much per the video. Got all connections back where they belonged, cleaned up the insides a little while had the door parts separated, then buttoned it all back up, ran a cleaning solution thru empty washer, let it dry then started filling with dishes and ran the wash cycle the next day when full. All is well.
Parts Used:
Detergent Dispenser with Rinse Cap
  • Edward from AVON, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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No video for this new version of the part
The entire flat side of the end cap, (with the cutout latch), goes on the outside of the guide bar. It took less than 15 seconds to insert. It took about 30 minutes of searching for videos and playing around with the part to figure this out. A simple diagram would have been helpful.
Parts Used:
Upper Rack End Cap
  • Ellen from DOVER, DE
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
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Dishwasher was noisy during drying cycle.
The noise came from the dishwasher door. Removed the Phillips screws from the door edge to gain access by separating the front of the door. Had to disconnect some of the electrical connectors to allow more access. Disconnected the blower motor connector. Removed the screws holding the motor assembly and removed the blower motor. Installed the new blower motor and reconnected the electrical connectors. Reassembled the door and cycled the dishwasher. Very quiet now!
Parts Used:
Blower Motor
  • Carl from SUMMERFIELD, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Plastic coupling broke on door cable counter balance
Removed dishwasher from under counter. Removed both cable pulleys and bushings. Threaded new cables and remounted pulleys and bushings. Finally stretched springs onto cables. Checked counter balance and reinstalled dishwasher.
Parts Used:
Door Hinge Cable Hinge Arm Link
  • Todd from DALLAS, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
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All Instructions for the PDW9280N20SS
121 - 135 of 380