MSD2354FRW Maytag Refrigerator - Instructions

First I removed the 14.3 tons of freezer contents, closed the water valve, shut off the juice, and removed the freezer bins, the freezer door and the three screws that held the element in place. After bringing in 397 hand tools from my garage inventory, I loosened the unit and, after extensive evaluation, I finally disconnected the wiring connector from its freezer rear wall connector counterpart. You ain't gonna believe the rest of my story--of total ineptitude by an experienced fix-it-yourself dummy.

I searched the internet for a replacement ice maker and found it at partselect.com. I called Sears to ask if I could add my refrigerator to my existing appliance repair account. Sears said sure--it would cost me only one arm, three toes and one grandchild. I abruptly declined their magnanimous offer—I don’t give up my arms and toes so easily.

I visited the local Maytag repair parts and service retailer, who advised they didn't do parts anymore. Expecting their repair price would be greater than Sears, I resorted to partselect.com. I called them to be assured what I was buying was not mistakenly a 747 Landing Gear. On the afternoon (West Coast) of 4/28/10, I ordered (via internet) one PS21215123 Ice Maker Assy. Much to my pleasant surprise, it arrived via FedEX on 4/30/10 (no freight charges to me).

My repair/replacement efforts were hampered by the effects of my right rotator cuff surgery a few months before and major left wrist surgery two months ago to remove fractured bones and torn ligaments.

Undaunted by my physical handicaps, I forged forward. After re-installing the unit, I turned the water supply and electricity back on. It was graveyard dead. I wisely then bought two bags of ice as an interim solution to the severe needs of my wife and me for our daily chilled evening cocktails. I removed the unit, checked it out and re-installed it. I bought two more bags of ice. All the while, I turned the water and electricity off and on as required by reasonable safety standards. High tediousness!

Several more home maintenance tasks then arose for Sergeant Super Fixer, but I returned to the ice maker problem on 4/8/10. Last chance--remove the device and insure there was no frozen ice in the inlet tube--or call the local partsless repairman. No ice found, but I did learn the wiring connector to the unit was awry--no contact! While explaining that to my wife, I realized the two upper mounting screws were intended to be partially installed into the freezer wall to accommodate the unit's slotted mounting holes! Then, tighten the screws. Oh my God! During my 143 installations and removals, I had installed those screws blindly--using the (handicapped) skills of my right and left hands without any benefit of direct eyesight.

I returned to my challenging project this morning (4/9/10), fully utilizing all the expertise I had gained yesterday. Fifteen minutes of amusing effort! Turn on the juice! Turn on the water!Two hours later, ice cubes were dropping into the bin like rhinoceros bisquits in the jungle.

Hallelujah! I now am free for the next challenge!

HINT: Put a bed pillow (an old one, or your wife's) in the freezer compartment to soften the harshness of its cold metal on your back, if you use the "crawl in on your back" approach.

The ice maker was not getting water. I hotwired the water valve by switching the connectors for the water dispenser and ice maker water valves and water flowed into the icemaker when the water dispenser lever was pushed. I wronly assumed the water valve was good. I removed the icemaker and determined that the gear motor was not getting power in the position the icemaker had stopped.In this position, the thermostat determines when the motor gets power so I replaced the thermostat. The icemaker still would not get water! As it turns out, the water solenoid was sticking due to a deteriorated rubber washer which let the solenoid plunger get too far out of the magnetic field. I replaced the water solenoid assy and all is well. Don't get fooled by hotwiring the valve. If it isn't getting water, the solenoid probably is the culprit.

open ice maker door, use mirror to view slot in front of ice maker, slip piece in place and done

Unplug the refrigerator. Remove face plate located in the upper back of the refrigerator compartment. Remove face place bracket on the right using nut driver. Removing these screws also frees the metal case enclosing the Defrost Timer. Pull the case away from the back of the refrigerator exposing the Defrost timer. Remove the electrical plug from the Defrost Timer. Then remove the Defrost Timer from the case by removing the two screws securing it. Reverse the procedure to install the new Defrost Timer.

removed the shelves in the freezer compartment and removed the two screws holding the back panel on over the coils and simply removed the male wire plug from the female plug and pulled the wires for the heating element down thru the coils and released the spring clip holding the element in place and removed, and installed the new element and thermostat in reverse order. Very simple.

Very simple repair. First Remove ice tray. Next remove enclosure. Believe there were 3 screws to remove enclosure (1 bottom, 2 top). Slide enclosure out slowly to gain access to power connector mounted on back wall. removed components from enclosure (motor and solenoid). Take extra care removing solenoid with spring/rod as it is 3 separate pieces (spring, rod, and coil). Easy to figure out reassemble but easier if you take note during disassembly. Took me a while to get yoke off from motor assmbly. noticed they were reverse threads (lefty). So to remove yoke from shaft had to turn CW vs CCW on regular threads. Once had yoke off, rest of assembly was easy. Mounted motor, reinstalled yoke. Put entire re-assembled enclosure back in fridge. Slide in part way, to give yourself plenty of room to plug power connector in. Reattach assembly with 3 screws. Works like a champ.

We just followed the instruction sheet that was included in the parts package. (instruction sheet has pictures) I just removed the 2 screws from the front and then disconnedted the element. unscrewed a couple more screws put on the new parts and reconnected the element put back the screws and it was done! I'm a single womand so me and my 23 yr old daughter did this project together. I ordered the parts early in the day and got them the next day. I only paid for 2-3 day shipping. I have ordered parts from Sears. They never have them in stock! The last order cost me $19.95 to ship. I waited more than 2 week for them to arrive. With Partselect the job was finished in 3 days!!

rmv panel (5min) rmv fan/motor 3 screws (10 m) cut wire 2in from motor, re route remainder of wire to front so can strip for wire nuts. ( 10m) attach old fan to new motor, place in old opening ,3 screws, a little fussy to align, ( 15m ) route and strip wire from new motor , zip ties work well, wire nuts , plug in fridge vola, no noise, close up, reverse panel. ( 20m). i also took time to clean grilles with small vac and damp rag, ( looks and sounds like new) bob Wi.

Perhaps a helpful hint:

When aI received the hose adapter/connector, I inserted the 2 hose ends only to have water drip from the connection.
I used a utility knife to remove an inch from each side, then reinserted the hoses. That made the differnce. Dry as a bone.

LG

The tiny piece of plastic that holds the wire that shuts off the icemaker, broke early on with our fridge (after just a few months.) We superglued it, but last week it bit the dust for good.

Once I got this part, I removed the freezer door and trays, and pulled the icemaker out by removing 3 flathead screws and unplugging the cables. Laying in the freezer on the floor was a bit unconfortable, but not too bad.

Then I inspected the icemaker. There was no obvious way to remove the part without disassembling the front of the unit (where the motor is) to release the spindle and free the part, so I did that - 3 or 4 nuts was all that held it together. Once that was out, I removed the spindle, swapped out the part, and put it all back together and back in the freezer. Plugged it in and waited.

It took a while to start making ice. Like 5 hours. Now it's going pretty slow (much slower than before.) Haven't had time to look into it, but my suspicion is the rubber hose that feeds water into the icemaker is blocked with ice or kinked. In any case, we have ice now (but not a lot), and the unit shuts itself off properly. However, we went from having too much ice (thing never shut off) to too little (thing makes ice too slow), so I need to shoot for somewhere in the middle ;)

Remove the back hardboard cover screws for access to the condenser fan. I opted to tip the fridge over on its side for even better access to the fan mounts and wire. Replaced the fan assy (reused the fan). Splice the wire and it's done.

My husband replaced the condenser fan. It took awhile and a few choice words but he got it replaced. The fan seemed to work fine, but it still wasn't cooling. I noticed that when we had the fridge unplugged that water started draining out the dials at the top of the fridge under the freezer. And there was absolutely no water at all in the drip pan under the fridge. So I took the doors off and totally took the inside of the freezer apart. I discovered that the styrofoam on the floor of the freezer had become inudated with fluid and the under the foam the coils were all frozen solid with ice. Hence not allowing any drainage. I put a lamp in the freezer area and defrosted all the ice. In searching the internet i discovered that they no longer produce the foam so i went to home depot and got a piece of foam and aluminum foil and cut it to replace the ruined foam. I put the fridge all back together said a prayer and crossed my fingers and lo and behold it works perfectly now!!!!

First I removed the Ice bin, I then loosened the ice bin rail under the ice maker and removed the screw that attached the bottom of the ice maker to the side of the fridge. I unplugged the power to Ice Maker from the back of the fridge and unscreewed the two screws that secured the ice maker to the fridge. This allowed the Ice Maker to be removed from the fridge. To replace the new ice maker I simply repeated the steps in reverse.

I saw on a partselect web site that these symptoms could be caused by a failed condensor fan motor. After removing the cardboard panel in back of the refrigerator I noticed the fan was not running when the rfigerator was. The fan was held in place by three brackets. I unscrewed the screws holding the fan motor to the brackets and also unscrewed one of the brackets to make room to pull the motor out. I cut the wires close to the motor. I removed the fan blade and secured it to the new motor. I had to reroute the old wires in order to have enough slack to use wire nuts to attach them to the leads on the new motor. I then re-attached the motor to the two brackets remaining in place and then re-attacehed the third bracket I had removed to get the motor out.. The most difficult part was working in a very confined space.

We have a Reverse Osmosis water filter supplying the fridge, so the internal water filter only served to reduce the water pressure inside the unit. I installed the bypass plug by simply twisting and removing the internal water filter and then twisting the plug up into the same hole. Done in 5 min.
Longest part of this was clearing the top shelf to reach back there... Oh, and figuring out that this part exists and that it could help with the problems we were having with the unit. The water filter is relatively new, less than six months, but it still contributed to the problem enough to cause the failure.
[Thank you Partselect.com for having this web database set up that gets EXACTLY the right part!].

Now about the hollow cubes: Do a web search and you'll find a lot of discussion about it. This is specific to the Whirlpool (Maytag, and others) newer style front to back icemakers that create "half moon" shaped icecubes. For a Shop Manual to a web search for 4316835.pdf for this series.
No doubt my old unit's icemaker solenoid valve on the back isn't passing as much pressure as it did new, but by itself it isn't fatal just yet. You can tell if you are vulnerable to this if the water spigot on the front only delivers a very slow trickle of water; if it takes a l o n g t i m e to fill a glass.

But here is the rest of the story: There is a fundamental design flaw in the way the icemaker unit was created that makes it malfuntion if the water pressure is too low - they chose to put the thermocouple (TC) that senses the temperature of the freezing cube on the opposite end (front) of the water tray from the water fill tube which fills from the rear. This was probably a manufacturing trade off for simplicity of assembly and it saved them half a cent's worth of copper wiring and a couple of screws. And maybe a safty concern about wiring under an open water channel, but that is a lousy excuse; there are other solutions, and the power "harness" goes right by there within a couple of inches anyway...

There are a number of reasons for low pressure:
- Bad supply inlet valve, or not open all the way, crimped tubing
- Bad Frige icemaker solenoid valve
- Clogged internal water filter (even just a little)
- Frozen ice plug in the fill tube, in the very back top of the unit against the back (use a hair dryer to defrost)
- Etc. Do some more web research for more details.
Of course the icemaker timers do fail as well, so this discussion assumes the icemaker is still functioning as "normally" as it can, given its design limitations.

The interaction with water pressure (design flaw!) is this: if the unit doesn't get enough water due to low pressure, then the final cube position to fill doesn't get any water in it (the front one by the motor). This is the one that the TC is next to as well, so it cools of really quickly and the TC thinks the tray is completely frozen, when in fact it isn't. The TC fires the cycling motor which turns on the heater and then spins the ejector shaft which has tabs that push the half moon shaped cubes around and out. However, since the cubes weren't fully frozen, only their outer shell gets pushed out - the water in the middle drains out leaving a hollow cube set. That liquid water hits the cold ejector bars and some of it immediately freezes, making little stalactite fingers that catch on the tabs and side of the tray, thus jamming the ejector shaft and pausing the cycle in place indefinitely.
The net is that you get a few hollow cubes and then no more ice until you reach in and crack off the ice fingers so shaft tabs can pass and the motor can finsh the cycle and properly stop in its home position. You can also tell by checking whether the front cube location has water in it just after it fills by reaching around and dipping your finger in it. If it comes up dry, then you have this problem.
So, in my case, putting the bypass plug in increased my flow t