MDB5969SDM0 Dishwasher - Instructions

Our dishwasher's top rack would pull too far out which made it hard to stay in alignment. It had lost it's track stop. I easily ordered the part from PartSelect, and it came more quickly than I expected; I clicked it in place and it runs like new. It's wonderful to deal with a company that knows the frustration of not having your appliance in good working orfer.
Thank you.
Sue M
Masdsachusetts

pulled the dishwasher out (took the most time-1 hour) and 30 min. to install new door balance kit and springs. Replace both sides while the unit was out.

Could not take apart the upper rack on my whirlpool dishwasher to replace its wheels to transport its upper rack. The received parts did not match the old ones. Called parts and they suggested these new parts remanufactured and changed from the old ones but they had not been notified. Brought to professional mechanics and they figured it out. Bullshit parts company!!

leveled dishwasher, it was leaning forward, raised front 1/2'", to get level.
no More leaks, WOULD LIKE TO RETURN DOOR SEAL. DID NOT USE SEAL.

THANKS,
PETE GODSHALK

Snap new track stop into place. Took a few minutes to figure out top/bottom and inside/outside, but no issues

These wheel assembly that came on the lower rack of my dishwasher were junk! They started falling off within 6 months. I put them back on to the point that the pin in the center of the wheels would no long stay in place, thus the frustrating situation of the wheels falling off often.

Assembly was easy peasy!

My husband did the repair. It was very easy. He basically just popped off the old wheels and popped on the new ones.

Watch video and followed instructions. Very easy!

Initial inspection of the issue and research suggested the door latch was malfunctioning / broken. I bought the part and expressed it home. The installation involved removing the door screws on the inside of the door, separating the front and back panels, unplugging the door latch, removing it from its niche and popping in the new one. Reverse the take apart and it was done. Very simple swap. Hardest part was juggling the two halves of the door and preventing the door for trying to close in the process as the bulk of the weight is in the outside half of the door.

The new part did not fix the issue. The door strike was the next part that could be broken / malfunctioning. I ordered that part as well and replaced it. In the process of replacing it I found that the original door strike had been installed upside down. I am guessing it was installed at just the right pitch, or maybe even bent at the manufacturing facility, so that it latched. No idea how it managed two years like that. I installed the new one correctly and the door latches perfectly. Both parts I removed from the unit I will retain if my new parts should fail in the future.

I used the link provided by Part Select. I have arthritis in my hands and the old part had to be broken with a pliers to remove it from the basket. Once I had the old part off, it was easy to slip on the new adjuster and complete the repair.

Snapped the new stops on. It took about 2 minutes.

Ordered the door gasket and replaced it. Worked perfect. The trick was to stretch the gasket a little as it went around the top curvatures. It would stick out some and not sit as flat as on the top and sides. This helped it to flatten down better.

Replaced door latch

Attached new link, then stretched the spring with pliers and routed link over the pulley. Replaced both links.

Very easy. I removed the two screws on the base plate, then the two screws that attach the washer to the cabinet, and pulled the washer out of its slot. I installed the broken side and closely checked the other side and felt it didn't need repairing. I put it back together and the door works very well.

Thanks,
Ted K.