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MCD2257HES Maytag Refrigerator - Instructions

All Instructions for the MCD2257HES
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Refrigerator stopped cooling
Problem: My Maytag side by side door refrigerator just stopped cooling and has to discard all frozen items after I discovered being away for 3 days. First, I went to my computer and read some of the repair stories at Part Select “Need help with your repair?” and installation video guide.
1. I ordered the Refrigerator Adaptive Defrost Board (ADP) - followed the procedures how to disconnect and installed the new part. Unfortunately, it did not correct the problem and only warm is coming out.
2. I ordered the Defrost Heater Thermostat Assembly - removed the old and replaced with new assembly. Again, warm air coming out. Meanwhile, I kept on hearing “clicking sound every few second” not knowing where this coming from. Again, at Part Select, I read the story about it and I ordered the
Run Capacitor and the Overload/Relay with Capacitor. Soon as I opened the parts and tried to match it from the part at the back of the refrigerator and to the part from the compressor, I have discovered that they are not in compatible with the original parts from my Maytag Refrigerator and cannot be installed. And so I contacted (Email) Part Select customer service (Jeanette) if I could return the unused parts and had provided me the “Return address and the Reference Number”. This time, I gave Jeanette the Maytag Model and Serial numbers and asked where I could find this on my refrigerator and make the necessary repair and came back with the diagram and located #4 to the compressor. Ordered the correct part# PS2004058.
3. Upon receipt of the part above, I was puzzled, in the plastic container are four parts, included a plastic cover. I have not given up, I removed the original part encased in white plastic container pulled straight off the compressor and examined it closely. Before detaching all the wiring, I also noted before disconnecting from wire harness and read the Diagram/Instruction Sheet provided.
4. From the four new parts provided, installed the Overload Terminal, bottom part on Compressor with one terminal to the Blue wire. Connected White Jumper to the old harness. Lastly, I plugged the PTC Start Device (two terminals) above the Overload Terminal on the Compressor with the proper wiring as I previously noted and installed the electrical cover. “Plugged in the refrigerator to the power outlet”. To test the result, I left a glass of water inside the freezer and a bottle of wine into the refrigerator. The result - I checked after 2 hours, the water was frozen and a cool wine. “Little frustration included here, as I am not an electrician.” But now, I could say, I fixed it, and very proud of this accomplishment.
Thank You, PartSelect and to a great Customer Support!
Safety Note: Always make sure to unplugged the refrigerator (power off) prior doing the necessary repairs.
Rodolfo Julao/S. San Francisco, CA
Parts Used:
Compressor Start Device and Capacitor Run Capacitor
  • Rodolfo from South San Francisco, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
39 of 45 people found this instruction helpful.
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Door switch module wore out
Pull out old module...
Remove 2 wires...
Tape to inside wall [don't want them to fall down into side panel]..

Order new switch..

Fed Ex pkg came on 2nd day..

Install wires on switch...
Press into opening...
Check door light on..[OK]
.. Done
Parts Used:
SWITCH
  • Fred from Oceanport, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
40 of 55 people found this instruction helpful.
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The facade plate had worn places due to age & Use
The facade plate is attached to the ice/water dispenser panel with an adhesive. I used a hair dryer to warm and soften the adhesive. Peeled off the old facade and attached the new facade. Never even had to unplug the old. Fun project!!
Parts Used:
Facade Insert - Black
  • David from Pensacola, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
32 of 36 people found this instruction helpful.
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Freezer gets ice on coils and Refrigerator gets warm!!
I defrosted the ice from the freezer coils with a blow dryer and then removed the back panel from the freezer and I change the defrost heater and the defrost thermostat, I believe that being I am a woman and not really knowing what I was doing, (only what I read on PartSelect) that it took me as long as it did...Once I realize what I had to do, it was over in a jiffy....So far the Refrig and Freezer seem to be working fine..
Parts Used:
Defrost Thermostat Defrost Heater
  • ANTOINETTE from BALTIMORE, MD
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
30 of 34 people found this instruction helpful.
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freezer cold, refrigerator warm
about half my time was spent figuring out how drawer front and back panel were held in:
remove wire baskets
lift freezer drawer front to remove
remove ice maker...held in by 3 screws,then unplug
remove back panel screws
then on this model, there is a vent towards the top of the panel that is held in by unseen plastic clips on the top left and top right that had to be pressed in with a screwdriver to remove
unplug freezer evap motor also held together by clips
remove and replace motor (old fan blade pulls off and slides on new motor shaft)
plug motor back in
reinstall back panel
reinstall ice maker
reinstall drawer front and baskets
Parts Used:
Evaporator Motor Kit - 60Hz 115V Evaporator Fan Blade
  • Twyla from Davenport, IA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
30 of 35 people found this instruction helpful.
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Latch was broken on the filter cover and would not hold the filter in place.
Ordered a new filter cover, received in 2 days and installed it in about 5 minutes. Worked perfectly.
Parts Used:
Water Filter Cover
  • Ken from St. Geogre Island, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
34 of 49 people found this instruction helpful.
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Had to replace a hose connector at the base of my refrig/frreezer
Perhaps a helpful hint:

When aI received the hose adapter/connector, I inserted the 2 hose ends only to have water drip from the connection.
I used a utility knife to remove an inch from each side, then reinserted the hoses. That made the differnce. Dry as a bone.

LG
Parts Used:
Water Tube Connector/Union - 5/16 to 5/16
  • Leo from Salem, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
43 of 76 people found this instruction helpful.
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Door cam worn out
remove top plastic cover / phillips screw driver
remove top door bracket / 5/15" socket
lift off door
remove pieces of old cam / phillips screw driver
replace cam/ phillips screw driver
replace door
replace top bracket / 5/16" socket
check alignment
Parts Used:
Door Closure Cam Kit
  • william from avon, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
27 of 29 people found this instruction helpful.
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Icemaker arm was broken
The tiny piece of plastic that holds the wire that shuts off the icemaker, broke early on with our fridge (after just a few months.) We superglued it, but last week it bit the dust for good.

Once I got this part, I removed the freezer door and trays, and pulled the icemaker out by removing 3 flathead screws and unplugging the cables. Laying in the freezer on the floor was a bit unconfortable, but not too bad.

Then I inspected the icemaker. There was no obvious way to remove the part without disassembling the front of the unit (where the motor is) to release the spindle and free the part, so I did that - 3 or 4 nuts was all that held it together. Once that was out, I removed the spindle, swapped out the part, and put it all back together and back in the freezer. Plugged it in and waited.

It took a while to start making ice. Like 5 hours. Now it's going pretty slow (much slower than before.) Haven't had time to look into it, but my suspicion is the rubber hose that feeds water into the icemaker is blocked with ice or kinked. In any case, we have ice now (but not a lot), and the unit shuts itself off properly. However, we went from having too much ice (thing never shut off) to too little (thing makes ice too slow), so I need to shoot for somewhere in the middle ;)
Parts Used:
Water Fill Cup and Bearing
  • Jason from Austin, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
32 of 44 people found this instruction helpful.
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needed to replace filter
Turned old one until it snapped out. Replaced it with a turn.
Parts Used:
Refrigerator Water Filter
  • Marilynn from Holland, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
30 of 41 people found this instruction helpful.
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Crushed Ice Wheel began to fragment
This is a side-by-side refrigerator. The crushed ice wheel is part of the icemaker bin auger, and it began to fragment, popping pieces of plastic into the ice dispenser and on into our drinks. The manuf. manual had nothing about parts in it, so GREAT thanks to Partselect for their website!!! Now, to dismantle the bin and auger is simple on this design: remove the bin from the freezer and allow it to defrost and dry; there are two small phillips-head screws on the front underside of the bin, holding the front panel in place - remove these screws and pop the front cover off; you'll then see two small phillips-head screws holding the auger-cap in place - remove these and pull the auger cap out, along with the auger; using a small pliers, remove the nut from the auger at the auger-cap, then slide the auger-cap off; at this point you just start removing washers, blades, etc, from the auger - MAKING SURE YOU KEEP THEM IN ORDER - until you reach the crushed ice wheel; separate the wheel from its metal brace, slide the wheel off and replace it; gradually replace all the other parts in order, cleaning them as you go, and simply put everything back together. It helps to keep the exploded parts diagram at hand - available on the Partselect website. It was a snap. The ordering process was simply and the part was delivered to my door on the second day after ordering.
Parts Used:
Crushed Ice Wheel
  • Fred from Olathe, KS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
26 of 29 people found this instruction helpful.
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The refrigerator was freezing most products
Remove the light cover. Use a flat head screw driver to push in the tabs on the back of the program mount and pull down to expose the computer board. The Thermistor is clipped on under the vent holes on the right side. Cut both wires to remove the old thermistor strip a 1/4 inch off the remaning wires and the new thermistor wires twist both ends together crimp on the wire caps snap in the new thermistor reinstall the program board until the retainer clips snap into place, slide the light cover back on.
Parts Used:
Thermistor
  • michael from MARION, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
25 of 28 people found this instruction helpful.
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Ice Maker was leaking water and causing the ice to freeze into a block
First I removed the Ice bin, I then loosened the ice bin rail under the ice maker and removed the screw that attached the bottom of the ice maker to the side of the fridge. I unplugged the power to Ice Maker from the back of the fridge and unscreewed the two screws that secured the ice maker to the fridge. This allowed the Ice Maker to be removed from the fridge. To replace the new ice maker I simply repeated the steps in reverse.
Parts Used:
Replacement Ice Maker
  • Shelley from Katy, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
30 of 47 people found this instruction helpful.
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Icemaker leaked water into ice bin causing a glob of ice
Philips head screwdriver and ten minutes was all it took! I removed the two screws that hold the icemaker assembly in place, then pulled it out a little and disconnected the electrical plug freeing the icemaker assembly. Then I snapped the external parts off my old icemaker assembly and snapped them on the new icemaker assembly. Installing the new icemaker assembly was just as fast and easy. I snapped the electrical plug into the new icemaker assembly, then screwed in the two screws. It was making ice shortly thereafter. Glob free ice! I'm glad I didn't call a repairman. I probably saved a hundred bucks. A ten year old could accomplish this simple and easy task. No wonder the Maytag repairman has time on his hands.
Parts Used:
Replacement Ice Maker
  • Kevin from Tyler, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
22 of 25 people found this instruction helpful.
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Drain pan failed and had many leaks
Took two times getting the correct part, however after getting the correct part it took about 10-minutes to replace. Had to take the fan out. When you put the new drip pan in make sure it is positioned so that the guides on the pan aligns with slots in the bottom refrig brace, otherwise back pannel will not align correctly. The fan is very easy getting aligned in the new tray. May take a little effort. I do not know why the pan on a refrighterator that is less than 5-years old could start breaking into many pieces.
Parts Used:
PAN- DRAIN
  • Malcolm from Parrish, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
27 of 42 people found this instruction helpful.
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All Instructions for the MCD2257HES
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