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LFX23961SW001 LG Refrigerator - Instructions

All Instructions for the LFX23961SW001
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Broken water line
Remove water filter and water filter holder. Removed cover on back of frig. Removed clip where water line connects to back of water filter. Took half inch wrench pushed in on water line lock to release line. Repeat at other end. Reverse steps to put on new line. Easy repair.
Parts Used:
Plastic Tube - 5/16 Inch Plastic Tube
  • Debbie from FISHER, AR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
53 of 72 people found this instruction helpful.
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old bushing worn and broken
removed the upper freezer door to access screws to remove lower door.
laid bottom door on its side, removed bad bushing, put new bushing in, put bottom door back on refridge, put upper door back on fridge. Door worked easy as when new. good closure of door and story..Happy customer, and wife even happier.....thank you....
Parts Used:
Bushing
  • Jerry from CORSICANA, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
22 of 42 people found this instruction helpful.
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Water feed line running from water valve to filter housing was leaking
Shut off water supply. Disconnect main supply line. Remove rear lower panel on back of refrigerator. Remove all tubing clamps on back. Disconnect leaking tubing from water supply valve. Remove water filter and unscrew/remove water filter housing. Replace tubing - connect to water filter housing then to water supply valve. Reconnect filter housing and filter. Reinstall lower panel, then main water supply line, then all tubing clamps. Turn water back on and check for leaks after discarding several glasses of water to fill filter. Job complete!
Parts Used:
Plastic Tube - 5/16 Inch
  • Tom from EASTON, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
13 of 21 people found this instruction helpful.
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Water leaking from back of the refrigerator
Pretty simple fix.

1) Removed the screws from lower back plate
2) Removed the screws holding the plastic water lines in place (little plastic brackets - several of them)
3) Take a picture of how the tubing and what hose goes into what part - the 5/16" hose can go into 2 different spots - I didn't do this and I had to fix this
4) Pull out the hose "tabs" that lock the clamp into place (several)
5) Push in new hose
6) Put in clamp
7) I had to remove the filter on the inside of the fridge. Remove the filter, there is one screw that comes out, then you will have access to the hose clamps
8) Repeat for all the other hoses
9) Put the plate and brackets back into place (the picture really helps on how to orient and route the 3 different tubes
10) Test the water
11) Crack open a beer for a job well done

Super easy - take a picture! It will save you time!
Parts Used:
Plastic Tube - 5/16 Inch Plastic Tube
  • Jason from PLEASANT HILL, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
8 of 10 people found this instruction helpful.
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Both cams had broken off the gasket retainer strips
Check YouTube, but no one shows all the details. Need to swap hinges and spring from old retainer to new retainers by removing screw at bottom of hinge, then removing rod with small screwdriver to poke the rod out. I laid the old and new side by side and did swap to ensure proper orientation. Attach cams before sliding gasket retainer back into gasket, I used a few drops of liquid soap as lubricant on the retainer to help it slide in. Very important to ensure the edge of the retainer is tucked behind the door edge or else things will not fit correctly. I did it a few times before I got it right, but didn’t break anything else. Good luck.
Parts Used:
Door Closing Cam - Left Side Refrigerator Shaft Cam
  • Warren from Moodus, CT
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
7 of 9 people found this instruction helpful.
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plastic on rail guides broke
removed three screws from each guide and removed. Replaced with new guides using the same screws.
Parts Used:
Rail Guide Assembly - Left Side Drawer Rail Guide - Right Side
  • HARRY from SILVER SPRING, MD
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
6 of 7 people found this instruction helpful.
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Fridge waterline for ice maker / door water
The heavy work is moving the fridge, then take off the lower plans. Use a bowel or cup for screws and the water line connector spacers so you don't loos them.
undo connections holding water line, including the bottom brakes for the solenoid. Reuse the spring around the lower waterline to prevent external wear on the line.

NOTE: remove the waterline connector spacers and save!
NOTE: you must compress (not pull) the connect to then pull the waterline out of the connectors.
NOTE: You must also remove the water filter and housing inside the fridge but this is easy.
MOTE: Test the line for leaks by turning on the water and then using the door water. The filter will need to refill so it may take a minute before water comes up. This line only have pressure when the door water is used or the ice maker needs to make ice.


After replacing the line, test the line for leaks by using the door water so the solenoid fills the lines
Parts Used:
Plastic Tube - 5/16 Inch
  • Todd from MARS HILL, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
6 of 8 people found this instruction helpful.
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bottom door dropped slightly and bottom hinge area rubbing on steel door support
removed 3 fasteners for top door and placed freezer door aside, then removed 3 more fasteners on bottom refrigerator door and place that aside. replaced bushing on lower door bracket and reversed the above procedure to reinstall doors.
Parts Used:
Bushing
  • Louis from PHILADELPHIA, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set, Wrench set
12 of 27 people found this instruction helpful.
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Changing out the Ice Maker tube
An easy way to get a refrigerator out from the wall is to use a tow strap or 1/2 to 3/4 in. rope. Throw a loop behind refer while keeping both ends in your hands. Let it settle down to the lower half of unit and pull using both hands. Comes right out.
Remove lower panel. Unscrew water valve from cabinet. Remove all tube holders Lay some rags down to catch a little water drainage.
Turn off water supply valve at wall. Unplug Power. Remove filter and filter holder. (one screw).
remove tube from valve by removing plastic C clip. Push plastic ring towards the valve and pull out tube at same time.
With the tube free, remove filter, then mount screw to remove the inside filter holder. When it is out, pull the tube doing the same process as the lower end. Pull tube out and replace with new one putting everything back in reverse order.
Before placing tube holders back on, turn on water to check for leaks.
After turning water back on and plugging in power, push refer back into place.
While I was there, I also replaced the hose from the wall to the refer.
Parts Used:
Plastic Tube - 5/16 Inch
  • HARRY from SPARKS, NV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
9 of 19 people found this instruction helpful.
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the broken shelf is 13.5" wide. LG sends 12" wide. 13.5" no longer available
Part Select folks are very professional & courteous. They can only identify the replacement I needed based on data from LG. The data is WRONG. LG should be billed by Parts Select for their valuable time & shipping expenses. What I did was take the old shelf assy with rails & insert 2 each 1/4 - 20 threaded rods into existing holes in the rear of the shelf with nuts & lock washers on the inside & outside of each rail to stabilize it. It facilitated adjustment required to keep the rails parallel so the meat box would be secure. 85 year old guys shouldn't have to do this. LG should do a better job of servicing their product throughout its anticipated life expectancy. They should also send me the proper part.
Parts Used:
Shelf Assembly
  • ROBERT from NYACK, NY
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Wrench (Adjustable), Wrench set
3 of 3 people found this instruction helpful.
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Right rail drawer guide plastic was broken in rear
1st, emptied top freezer basket, used drill to remove 3 mounting screws, held new rail guide in place, installed same screws into freezer wall. Hand tightened with hand screwdriver to avoid over torquing with drill.
Parts Used:
Drawer Rail Guide - Right Side
  • Thomas from MEMPHIS, TN
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
3 of 3 people found this instruction helpful.
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Plastic broken on freezer rack rail guide
Very simple
Removed wire rack
Removed 3 phillips head screws, requires large phillips screw driver
Removed old rail guide
Installed new rail guide and screwed back in place
Reinstalled rack
Parts Used:
Drawer Rail Guide - Right Side
  • Steve from Seattle, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
3 of 4 people found this instruction helpful.
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The crisper cover had cracked over 10 years of use, as well as one of the door baskets
Lifted out the crisper cover, from the front, took the glass out, put the glass back in the new crisper cover, reinstalled. The door basket, just lift out and replace it with the new one.

Very simple installation.
Parts Used:
Crisper Frame - White Door Basket Assembly
  • Dave from LAKE STEVENS, WA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
3 of 4 people found this instruction helpful.
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Replaced hose and it was exactly what I needed.
Replaced old hose and installed the new one. Was very simple with the instructions in your email..... step by step, could not of been any similar.... you guys rock
Parts Used:
Plastic Tube - 5/16 Inch
  • Donald from CLEBURNE, TX
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
3 of 5 people found this instruction helpful.
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broken drawer.
Just slid out the broken drawer and slid in the new one. The web site was very user friendly and my drawer arrive in only a few days. THANK YOU SO MUCH!!!!
Parts Used:
Refrigerator Meat Assembly Tray
  • Denise from ORANGE PARK, FL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
2 of 2 people found this instruction helpful.
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All Instructions for the LFX23961SW001
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