KHMS1850SSS1 KitchenAid Microwave - Instructions
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blown dual element lightbulb
The hard part was trying to find the light bulb locally. The locally sold light bulbs were either too long, not dual element or not powerful enough. So I ordered the light bulb straight from PartSelect. When it came time to install the new light bulb I carefully removed the screw holding the plate in position so as not to loose it in my gas stove. I needed the mirror to line up the light bulb and screw it in. Once it was in I verified operation and closed up the plate being careful not to drop the screw into my gas stove. Problem solved.
Parts Used:
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Glenn from BRISTOW, VA
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers, Wrench set
19 of 25 people
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Door close wasnt registering and the microwave wouldn't turn on.
I looked up a YouTube video of someone with a similar over the oven microwave. That helped me get into the area behind the control panel where the door switches are. I checked the springs and the cam rocker? The thing that actually hits the button on the switch when the door closes. They were in good condition so I assumed the door switch was bad. There are two so I just purchased one figuring (hoping) that only one was bad. And lo and behold only one was bad. Bing bam boom. Put it all back together and I'm set. Not too difficult. Took a week of work because it takes like 50 days to ship. My kitchen looked like a hurricane after image because of all the parts scattered everywhere.
Parts Used:
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Tyler from PARKVILLE, MD
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Difficulty Level:Easy
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Total Repair Time:More than 2 hours
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Tools:Screw drivers
16 of 21 people
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The display kept asking me to close the door, even though the door was closed. The interior light stayed on.
I used a Google search to show how to access the area behind the front panel. There was a folded paper copy with a schematic and wiring diagram in that space.Then I used a multi-meter to determine which of the THREE micro-switches was causing the problem. I called your help line and ordered a replacement switch. The switch was delayed in transit so your agent credited me with the cost of shipping.
When the part arrived, it had three terminals instead of two as shown in the on-line picture but that did not cause any difficulty in using it. It took about 20 minutes to remove and replace the old switch.
All seems to be working well now.
Finding which of the THREE switches was the problem was the most difficult part of the repair. All three "clicked" but the defective one did not click as easily. It needed to be depressed more than the door latch can would provide. Old age?
When the part arrived, it had three terminals instead of two as shown in the on-line picture but that did not cause any difficulty in using it. It took about 20 minutes to remove and replace the old switch.
All seems to be working well now.
Finding which of the THREE switches was the problem was the most difficult part of the repair. All three "clicked" but the defective one did not click as easily. It needed to be depressed more than the door latch can would provide. Old age?
Parts Used:
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E G from SILVERDALE, WA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
13 of 16 people
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plastic grill cover broke in several places
both screw mounts broke off so removal of the grill from the cover was easy.
bent clips that held plastic part of grill to stainless part of grill straight.
tried to separate the two pieces but found that the original pieces were also glued together, made the job more difficult to separate the two.
enter the putty knife, using it between the plastic and the stainless made the job much easier to separate the two.
i didn't scrape off the glue when i put the new plastic grill into the stainless and as a result the two did not fit together and seat as they should have, not the fault of the replacement part, entirely my fault.
everything worked ok but i know that if the glue had been removed, they would have fit perfectly.
replacement part was perfect
bent clips that held plastic part of grill to stainless part of grill straight.
tried to separate the two pieces but found that the original pieces were also glued together, made the job more difficult to separate the two.
enter the putty knife, using it between the plastic and the stainless made the job much easier to separate the two.
i didn't scrape off the glue when i put the new plastic grill into the stainless and as a result the two did not fit together and seat as they should have, not the fault of the replacement part, entirely my fault.
everything worked ok but i know that if the glue had been removed, they would have fit perfectly.
replacement part was perfect
Parts Used:
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william from st james city, FL
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers
14 of 19 people
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Vent above microwave fell off
It was so so easy. Took the two screws out, lined the new vent up with the holes, screwed the screws back in. Done!!!
Parts Used:
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Margie from Chicago, IL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
11 of 12 people
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Wolud not heat or cook anything.
Instead of telling you, i have question do you have any instructions on how to do the repair. It would have helped save time on the repair.
This job took longer then it should have, becasue I did not start right in the begining. I did figure it out quickly after the wrong start.
You were a big help in picking the right part to correct the problem. You should be able to help with the repair. Thank You
This job took longer then it should have, becasue I did not start right in the begining. I did figure it out quickly after the wrong start.
You were a big help in picking the right part to correct the problem. You should be able to help with the repair. Thank You
Parts Used:
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Wayne from Wingate, NC
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
19 of 38 people
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Glass of burned out bulb broke leaving metal part in socket in microwave hood combo
Replaced bulb by: 1 pulling plug on microwave to make sure not hot - no power; 2 used needle nose pliers with head part about same size that fit inside of socket; 3 opened pliers and held firm against broken metal part; keeping pressure of pliers against broken metal part of light bulb, slowly unscrewed the broken part from socket using firmly held opened pliers. The rest was a cinch...just screwed in new light bulb, plugged in microwave and viola - there was light once again.
Parts Used:
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Judith from WILLITS, CA
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
10 of 12 people
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Bought without a box...needed a bracket
Bracket fit perfect! Quick install! Great service...got the item within a day. Perfect!
Parts Used:
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Cheri from Lathrop, MO
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
13 of 22 people
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The problem seemed to be in the construction of the grille--too much weight pulling on two screws mounted in plastic. Replacing the part was easy. The question is will it break again since the weak plastic parts have not been strengthened in the replacement grille.
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Robert from Cincinnati, OH
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
9 of 10 people
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The 2 molded plastic holes that accept the bolts broke.
A Phillips screwdriver was all that was needed. A poor design by KitchenAid for only having (2) bolts holding this stainless steel vent grille in a plastic housing, oh well. Don't lean or pull against it to hard or it will most likely break again.
Parts Used:
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CAMERON from WILLIAMSBURG, MI
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
9 of 10 people
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turntable motor making clicking noise when turning
I unscrewed the bottom plate of microwave oven and took a picture of how the wiring was plugged in and unscrew the motor and put the new one in,it was so easy to do
Parts Used:
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Rene from BINGHAMTON, NY
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
8 of 9 people
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The over the range halogen light bulb is difficult to remove.
The halogen light bulb is very tight in the socket and difficult to remove by hand. Read reviews by other customers who had the same issue and complained that they ended up breaking the bulb trying to remove it. If broken may require an on-site service technician to remove the whole assembly with additional much higher cost and time. I found wrapping some duct tape around the burned-out bulb made it easier to grip and remove the old bulb without breaking it.
Based on some You-Tube videos I watched newer models now use LED light panels which appear to solve this problem.
Based on some You-Tube videos I watched newer models now use LED light panels which appear to solve this problem.
Parts Used:
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Donald from INDEPENDENCE, MO
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Difficulty Level:A Bit Difficult
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
8 of 10 people
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Stirrer cover had burn through
the burn thru was probably because stirrer motor was not turning, Unplug the microwave .freed the motor up bu manually turning. temporary fix. The cover is held up with small push pin clips. Just pry the cover off with a screw driver or other flat tool. Scrape offf the old silicone. There are two covers in the Kit. you just need 1. Remove the old clips for the roof of the microwave, put a bead of silicone on the new cover where the old was and secure the new cover with the push pins into the clips .
Parts Used:
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J.M. from SARASOTA, FL
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
7 of 8 people
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Microwave would run but not heat up the food
Removed the microwave from above the oven by loosening the two screws above the microwave. As the unit tilted outward lifted up and the whole unit came out all the time feeding the power cord through the cutout for the power cord. After it was out removed the cover and identified the capacitor and made sure it was discharged and removed and replaced the diode. tested before reinstalling and it heated up just fine. Reversed order and reinstalled . Very easy job maybe a second hand to help fish the power cord when installing and removing.
Parts Used:
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Jerry from FORT WORTH, TX
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
7 of 9 people
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Burned out lamp
This should be a 1 minute repair. However, there are a few issues. First, make sure you order the correct bulb. Mine is a halogen push in bulb, but the parts list showed a screw in bulb.
Remove power from the unit OR be sure that the light is turned off with the push switch.. The display will show the status as you rotate through the dim levels.
There is a single Phillips head screw holding the cover on the underside of the over stove microwave. carefully remove it. When loose the panel will drop down and you will find the old bulb in the center of the front of the opening. Remove the bulb. Now the important part. Carefully unpack the new bulb being careful to not touch the glass with your bare hands or fingers. Then insert the bulb into the socket.
If you unplugged the unit then plug it back in and push the switch to check that the new bulb works and is in the socket, then turn it back off.
Carefully lift the cover back into position and replace the screw. This is the hard part as you are working upside down and can't really see when it is lined up properly. When you have the screw back in and tight you are done. Press the light switch to enjoy your lit up stove again and put your tools away.
If you get your fingers on the glass bulb then clean it off with some rubbing alcohol and a paper towel to remove any finger oils before you put the cover back in place. Finger oils can boil with the heat of the lit bulb and cause the glass to explode. This holds true for any halogen bulb.
Remove power from the unit OR be sure that the light is turned off with the push switch.. The display will show the status as you rotate through the dim levels.
There is a single Phillips head screw holding the cover on the underside of the over stove microwave. carefully remove it. When loose the panel will drop down and you will find the old bulb in the center of the front of the opening. Remove the bulb. Now the important part. Carefully unpack the new bulb being careful to not touch the glass with your bare hands or fingers. Then insert the bulb into the socket.
If you unplugged the unit then plug it back in and push the switch to check that the new bulb works and is in the socket, then turn it back off.
Carefully lift the cover back into position and replace the screw. This is the hard part as you are working upside down and can't really see when it is lined up properly. When you have the screw back in and tight you are done. Press the light switch to enjoy your lit up stove again and put your tools away.
If you get your fingers on the glass bulb then clean it off with some rubbing alcohol and a paper towel to remove any finger oils before you put the cover back in place. Finger oils can boil with the heat of the lit bulb and cause the glass to explode. This holds true for any halogen bulb.
Parts Used:
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Jim from LATHROP, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
8 of 12 people
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