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KELC500TPL1 KitchenAid Washer Dryer Combo - Instructions

All Instructions for the KELC500TPL1
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In the middle of changing loads there was snapping and sound and drum stopped turning.
I was hopeful it was the belt. But, I had no idea how to get to it. I used the model no. and looked on line for pats and schematics. That gave me a sense of what to do. I started at the rear and removed the back panel. It was like peeling an onion because then, I wasn't sure what to remove next. So I just kept removing nut head screws until eventually I had loosened the sides, removed the top and discovered the front lifted up and off (no screwed attachment.) There's grounding wire that must be detached. Don't forget to re-attach. Without proper grounding you could be electocuted! I was careful to remember how it was attached. To get to the pulley, which is on the front, I had to remove the drum. I found the snapped belt. The pulley is held in place by tension from the belt so, once the belt goes the pulley detaches. I tried to find the belt locally the following week but was unsuccessful. I found the part on-line and had it in four days. It was tricky getting the belt and pulley in place. I persevered.
The parts ( I replaced the fliter that needed replacement for years too) came with installation instructions. Its possible I did not have to disassemble as much as I did. Oh well! Although I'm fairly mechanical, I'm still pretty proud to have been able to do it and save the cost of a repairman.
Parts Used:
Dryer Lint Filter and Cover Multi Rib Belt
  • William from Glen Burnie, MD
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Socket set
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Slipping Spin clutch due to leaking gear-case seal.
1. Unplug the machine.
2. Turn the water off.
3. Disconnect the supply and discharge hoses.
4. Open the cover and remove the cap/cover of the agitator. Use socket wrench to remove the bolt securing the agitator. Pull up on the agitator and remove it.
5. Lay washing machine down on it's front. Remove the inlet and outlet drain hoses from the discharge pump.
6. Remove the 2 "faston" connectors from the motor start capacitor (looks like a D cell flashlight battery). Rock the connectors back and forth and pull gently until they come off. Polarity doesn't matter but to be safe make note of the positions.
7. Press the release clip on the motor connector and pull to disconnect it. Move the wiring harness out of harms way.
8. Remove the 3 bolt securing the motor and transmission assembly to the bottom of the tub. Pull the drive assembly out of the machine and place it on a suitable work surface.
9. Examine the tub brake assembly (still on the bottom of the tub), the clutch assembly (on the motor/transmission assembly you just removed and everything else for wear or damage. Now if you decide to proceed with repair continue with the following steps. If not you're done.
10. Remove the inverted cup washer from the agitator shaft of the assembly. Remove the "U" clip from the shaft and remove the clutch mechanism from the drive assembly. Make a sketch of the position of each of the removed components to aid in reassembly.
11. Now you can see the gear case cover and it's seal. If it is leaking (as mine was) you will need to replace it.
12. With the assembly level remove the bolts around the cover and remove the cover. Place the cover on a flat surface and with a screwdriver or punch drive the old seal out of the cover from the outside in.
13. Clean the seal area and check for damage. Clean the cover and transmission housing surfaces of old gasket material. There is a factory sealant available for reassembly but I chose an automotive RTF @ $4 vs $24 and it worked OK.
14. Installing the seal requires some tools and experience to done successfully. The right size sockets or piece of pipe, coupled with an arbor press or vise will get the seal in. The cover is delicate so if in doubt find a machine shop.
15. Support the outside of the cover on a hard surface and with a socket or short pipe length, PRESS (don't hammer) the new seal into the gear case cover.
16. Make sure there is lubricant in the gear case. Not overflowing but maybe 1/2 full when view with cover off on a level surface.
17. Apply some RTV sealant to trhe cover and install it. Tighten bolts evenly. Light torque (1-2 ft-lb).
18. Reassemble washing machine and test for leaks and proper operation.
Parts Used:
Washer Gear Case Cover Seal
  • Thomas from Pascoag, RI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
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The spin gear was striped.
I had to take the motor and transmission out. They are one piece. Removed the clutch, take off trans. cover, remove a snap ring, take the striped gear off, and put the new one on. Then put put everything back on the way it came off.
Parts Used:
Gearcase
  • Aaron from Lake Mills, WI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Socket set
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Washer would fill up, wash, then stop
I deduced the lid switch was the problem.

I removed the two screws holding the control panel on. Pulled the control panel back.
Disconnected the ground wire of the lid switch.
removed the two top clamps that hold the panel to the top of the machine.
Pulled back the casing (outside of the washer) and placed it on it's side on the floor. Here I could reach the switch. Removed old, installed new and reversed the process.

The part that gave me the biggest problem was setting the casing back on to the frame. You have to slide the front part in at the bottome, then lean back the rest of it.
Parts Used:
Lid Switch
  • Glen from Plano, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Although the motor was running, washer wouldn't agitate or spin.
After disconnecting the electrical supply, first remove the two screws at either end of the control panel and fold it back away from the washer top. Then, unplug the electrical lid switch connection. Now, remove the two clips at either end on top to disconnect the housing from the washer back and chassis. The motor is sandwiched between the water pump in the front and transmission at the rear. The Direct Drive Coupling connects the rear motor shaft to the transmisson. After you have taken the outter portion of the washer off, remove the two snap clips that hold the water pump in place and slide the pump off the front shaft. Best to also disconnect the upper hose connection so the pump can be moved out of the way. Caution though, remaining water in tub will drain out. Now remove the two screws that hold the clips in place which secure the motor to the transmission. Careful, as the old Direct Drive Coupling is probably destroyed, the clips are the only thing holding the motor in place and the motor needs to be supported so it won't drop to floor when the clips are removed. Be careful not to lose the four rubber grommets which sit between the motor and transmission bracket. After motor is on floor remove the old plastic slip-on direct drive coupling discs from both the motor and transmission shafts. The new replacement discs have steel centers which do not slide onto the shafts as easily as the old plastic ones did. I had to tap the center steel portion onto the shafts using a hammer and a deep wall socket the same width as the steel portion of the disc. Be careful! I'm sure that tapping the plastic portion of the disc to properly seat it on the shaft will break it away from the steel portion. In my case, It took me several attempts to completely seat the new discs. I had to do quite a bit of tapping to get the discs seated far enough onto the shafts so that the motor slipped easily against the transmission bracket grommets and the retainer clips snapped back into place easily. Reassembly is simply reversing the steps you took when taking the unit apart. Before putting the outter housing back in place, I checked to make sure everything was running smoothly by jumping out the electrical snap-in connection for the lid switch and running the machine in the spin cycle. Remember, if you don't jump out the lid switch and just try to test the unit in the aggitate cycle, the machine has to first fill with water.
Parts Used:
Direct Drive Motor Coupling
  • Thomas from Commack, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench set
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The Dryer Would Not Turn On
The dryer wouldn’t turn on at all. It was like it was unplugged from the wall. However, fixing it couldn't be easier. I simply removed the back panel, found the fuse, tested it with an Ohmmeter (to determine that this was the part that didn't work), ordered the part from this website, and replaced the part. The part arrived in about two days. The shipping was a little pricey, but overall the whole thing cost me $20 vs. whatever it would cost me to get someone else to repair it. The website helps to identify the problem, and it is helpful to read how other people fixed their problems. It was so easy and the service was so good, I will definitely use this website again and recommend it to others.
Parts Used:
Dryer Thermal Fuse
  • Ribhe from Wildwood, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
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Drum was binding because of worn bearing supporting front of dryer drum
First I unplugged the dryer for safety, then I removed the top of the dryer, then removed the 2 hex head screws holding the font door panel onto the dryer. Then I disconnected the door safety switch. the rest was cake. I removed the old bearing and cut the new bearing and seal to the exact size of the old one. I used contact cement to glue the new bearing and seal into place. Reassembly was a breeze. End of job. Success!!!
Parts Used:
Bearing and Seal Kit
  • Leslie from Townsend, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
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The Dryer would not start
First and most important was to unplug the unit.
I removed the 2 screws that hold the lint screen shoot to the top cover and then simply popped the top of the machine open using 2 screw drivers and
gently prying it up. I raised the top cover about 8 inches and supported it with a block of wood.
I opened the front loading door and removed the 2 screws that hold the door actuator switch while holding the switch on the inside so that nothing would fall down into no mans land. Once the switch was loose I pulled it into view and could see that the actuator spring was broken. I used the search at the Part Select Web site and found the placement part very easy. I was amazed that the part was shipped and delivered to my house the very next day. The actuator spring simply snaps into place and I assembled it in the reverse order of removal, I removed the block of wood and snapped the top back into location and reinstalled the 2 screws for the lint screen shoot . I plugged the dryer in and it work perfect. I can't say enough about how well the experiance with Parts Select went, I will recommend them to others.
Parts Used:
Dryer Door Switch Actuator Spring/Lever
  • Dennis from Redondo Beach, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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The movers broke both water intakes off flush with the back of the machine
took off two screws that held the top part on took the screws that held the back on 4 screws removed the one screw that held the replacement valve put the black mounting plate on the machine replaced screws very simple.
Parts Used:
Water Inlet Valve with Mounting Bracket
  • Dennis from Oak Island, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Temperature setting not working
Took off back cover, thermostat was easily identified because of photos I've seen on website. Took 2 connectors off, removed 2 screws and removed old thermostat. That was pretty much it!

NOTE: Replacement thermostat 694674 has an adjustable temperature range setting that MUST be manually set prior to installing! You need to use the enclosed chart to find your original part# and make sure the setting is matched. My original part# 341146 had a "D" setting so I had to change but very easy to do.
Parts Used:
Cycling Thermostat - Limit 135/155
  • Robert from Buffalo, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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Would not spin
Remove the nut from the top of the motor shift inside of wsher. then remove the wire harness plug. Take out three bolts side the shaft and motor out. Replace clutch and install in reverse order.
Parts Used:
Clutch Assembly
  • floyd from Slidell, LA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
23 of 39 people found this instruction helpful.
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Water was leaking at the pump
Actually this is kinda funny. I ordered the part and it arrived when I was out of town on business. My 20 year old daughter tipped the washer up on its end, and replaced the pump herself in less than 30 minutes. Her only complaint was that no one told her to block the washer up as it almost fell on her.
Parts Used:
Direct Drive Water Pump
  • Paul from Painesville, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
17 of 21 people found this instruction helpful.
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One day, I found my dryer continued running after I opened the door. And next day, it stopped working at all. I thought it was time to buy a new one, since my dryer had been used for more than 15 years. But I was curious to know what went wrong, and recalled my friend told me he repaired the door
My daughter found the video on youtube, which showed step by step repairing procedures. I just followed it and fixed my dryer in 15 min.
Parts Used:
Lid Switch
  • Xiaobin from Cordova, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Wrench set
17 of 21 people found this instruction helpful.
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Washer will agitate, but won't spin
I ordered the switch, which is what most people told me the problem was. I didn't have a multimeter, so I couldn't test the current one.

I removed the two screws from above the lid switch, removed the control panel screws on either side, and used a flat screwdriver to pry the top off by popping the clips.

The switch was easy to reach, and I compared the old and new switch after removing the paddle assembly. The new switch has three prongs, whereas my old one had two, so I put the gray wire terminal onto the bottom prong. I set everything down, plugged it in, and tested it, but still no spin cycle.

After some further research, I realized the problem was with the spin solenoid under the washer, or the red wire that leaves the lid switch and goes to the spin solenoid, also called a wig-wag solenoid. (This is a belt driven model, not direct drive.) It's not too common that the solenoids fail, but it is rather common that the wires break inside the insulation on this model.

Moral of the story is always ohm through the switches and wires before ordering replacement parts. (Remember, never ohm through a live circuit.)
Parts Used:
Lid Switch
  • Mandie from Lewisville, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
18 of 24 people found this instruction helpful.
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Leaking drain hose
First I removed hose from drain, next I loosened the clamp at the drain hose connection at the washer. Removed hose. Have rags/towels as there is some residual water that will spill out of the washer. Reinstall in reverse.
Parts Used:
Drain Hose with Clamp
  • Steve from Cypress, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
16 of 19 people found this instruction helpful.
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All Instructions for the KELC500TPL1
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