KBFS20EVMS13 KitchenAid Refrigerator - Instructions
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Lower Freezer worked fine, but upper refrigerator would not cool.
I first replaced the lower (freezer) evaporator thermistor based on recommendation from other feedback, however that did nothing to resolve the problem. I subsequently discovered a diagnostic document hidden under the upper right door hinge, which helped me narrow the problem down to the upper (refrigerator) evaporator fan motor. After replacing the fan motor, my refrigerator is up and running again. The only challenge was accessing and removing the access panel(s) and air column. Once those were removed, replacing the fan motor was simple.
Parts Used:
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Stephen from Jacksonville, FL
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Difficulty Level:A Bit Difficult
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Total Repair Time:More than 2 hours
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Tools:Nutdriver, Screw drivers
5 of 5 people
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icemaker stopped working
Hardest part is access to the icemaker itself. Once I removed the freezer door (bottom drawer freezer), and got the sliding basket out, it was a 10 minute job. Make sure you start the upper screws first, the icemaker will hang there while you adjust, connect the harness, and tighten. Make sure you are ready before you close the door, it will start making ice as soon as the door is closed.
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Charles from CASTLE ROCK, CO
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
5 of 5 people
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Existing icemaker would freeze up, stop making ice.
I did not unplug the refrigerator. Your choice on this. Take a close look at the existing icemaker, how the wires are routed and what the water spout looks like as it relates to the icemaker. Small flat-blade screwdriver will help in unlocking tabs on the icemaker plug. Go ahead and unplug it. Of the three screws that secure the icemaker, two are impossible to see without holding a mirror in your third hand. Completely remove the bottom screw (by feel). Don't drop it, like I did. Have no idea where it went. Loosen the top two screws but do not remove. Icemaker will lift off of the top two screws when you push it up. With old icemaker out of the way, plug in the new icemaker. Be careful to properly align the water spout into the new icemaker as you hook it on the two top screws. When everything looks good, tighten the two top screws. Replace the bottom screw, if you didn't lose it. My icemaker is doing fine without a bottom screw. It should make some ice within an hour, or so. Mine did.
Parts Used:
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Steve from WAKE FOREST, NC
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
5 of 5 people
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Refrigerator and freezer not cooling
It was easy to replace the start and run capacitors. But did not fix my problem, also replaced the evaporator fan still not fixed. Pulled refrigerator out of RV and ordered a new one.
Parts Used:
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Tom from FENTON, MO
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers
5 of 6 people
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Did not need filter
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Geraldine from MUNDELEIN, IL
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
5 of 6 people
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one of our kids dropped a heavy dish and broke the plastic cover to the deli tray lid
The repair was very simple, you just remove the existing part that is held in place by two holes in the lid and insert the new lid. very easy.
Parts Used:
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nancy from riverside, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
6 of 9 people
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Bottom Drawer pin was broken
Replaced the left side endcap for the drawer. Three screws and it popped out. Easy process once I actually looked at it. Drawer cover now works as designed. Replaced inline water filter. Not problem there.
Parts Used:
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john from Ramona, CA
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
6 of 9 people
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Plastic axle piece breaks off on left side of door to slide out drawer under crispers
Remove crispers & bottom drawer. Removed glass piece. Unscrewed piece( small nuts not screw heads) There is also a nubbie at front. You must remove by sliding out & lifting back of part. Reuse screws to replace piece & drawer runner. It took 15 to 20 minutes. I am all thumbs. If I can do anyone can do!
Parts Used:
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Robert from Randolph, NJ
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
6 of 10 people
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Had to replace the icemaker.
Took out the bottom drawer, removed one hexhead nut on the unit, unplugged the unit, plugged in the replacement unit, screwed in the hexhead screw, replaced the drawer, that's it! Very user friendly.
Parts Used:
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Hal from ADDISON, NY
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
4 of 4 people
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Ice maker not making ice.
Removed old ice maker by removing 3 screws, unplugged wiring harness. Replaced with new ice maker, placed three screws back to secure the ice maker, plugged wire harness back, and product is working well at this time.
Parts Used:
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Sonny from WHITESTOWN, IN
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers, Socket set
4 of 4 people
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Light in my refrigerator didn't work.
At first I went to a local part supplier and they didn't have it in stock but could order it for me for $55.00 plus $10.00 to ship it. I told them I would have to think about it. I went home and got on the computer and found your web site and was I shocked when I saw the same part listed for $6.98 and $7.00 to ship it. You guys saved me $50.00. The part arrived in two day and took 5 min. to install. I now have light in my refrigerator. Thank you.
Parts Used:
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Joseph from Byron Center, MI
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
5 of 7 people
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Noticed fraying on the right side french door gasket and it didn't seem to be sealing like it should
When I received the gasket I laid it out on the floor in a spare room not too far from a heat register to let it straighten out. (If it were summer or sunny weather here I would have laid it out in the sun.) My adult son did the repair - it was very easy to pull out the old gasket and to gently clean the edges with a scraper to prepare for the new install. He followed instructions and other tips but the first section took a while before it would stay inserted. Once it did though, the rest of the gasket snapped in very quickly. I am happy the seal is much improved.
Parts Used:
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Teresa from Depew, NY
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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The water supply line to the ice maker kept popping off after I replaced the water filter because an "ice plug" had formed in the fill tube, unbeknownst to me.
1. Turn your water OFF and pull the refrigerator out from the wall so you can access the back.
2. Use pliers to remove tubing clamp.
3. Remove old water fill tube.
4. I used a putty knife to gently pry out the old fill tube from the back of the refrigerator. Once the fill tube pulls out about 1/4 to 1/2", then you can gently pull the remainder of the tube out by hand. Once I removed my "old" fill tube, that is when I saw the "ice plug" that was causing pressure in the water supply line and caused my water line to pop off.
5. Install new fill tube. The end that goes in first needs to go through a small "ring" inside the freezer (this "ring" is not encountered until the fill tube only has about one more inch to be inserted into the back of the refigerator. I could barely see this "ring" if I opened the freezer drawer and stuck my head in as far as I could. I had to gently rotate the new fill tube until it cleared the "ring". You will feel some resistance until it lines up properly.
6. Snugly push in the part that stays on the outside of the refrigerator until it looks like it is sealed.
7. Gently push up the water fill tube where it belongs in the new part and replace the tubing clamp.
8. Turn your water on and make sure there are no leaks (I left my refrigerator out for about an hour).
9. Push your refrigerator back in place.
2. Use pliers to remove tubing clamp.
3. Remove old water fill tube.
4. I used a putty knife to gently pry out the old fill tube from the back of the refrigerator. Once the fill tube pulls out about 1/4 to 1/2", then you can gently pull the remainder of the tube out by hand. Once I removed my "old" fill tube, that is when I saw the "ice plug" that was causing pressure in the water supply line and caused my water line to pop off.
5. Install new fill tube. The end that goes in first needs to go through a small "ring" inside the freezer (this "ring" is not encountered until the fill tube only has about one more inch to be inserted into the back of the refigerator. I could barely see this "ring" if I opened the freezer drawer and stuck my head in as far as I could. I had to gently rotate the new fill tube until it cleared the "ring". You will feel some resistance until it lines up properly.
6. Snugly push in the part that stays on the outside of the refrigerator until it looks like it is sealed.
7. Gently push up the water fill tube where it belongs in the new part and replace the tubing clamp.
8. Turn your water on and make sure there are no leaks (I left my refrigerator out for about an hour).
9. Push your refrigerator back in place.
Parts Used:
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Michael from TAKOMA PARK, MD
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers
5 of 7 people
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a small tip from the to of the cover broke off where it opens
we removed all the lower stuff,so we could get to the part.
unscrewed all pieces 3 screws
than removed it all in order..
than the hard part came ,when we had to figure out how to remove all the moving parts.from the back ..after a little wiggling we figured it all out and got a part...the new piece in and all back together...my husband and i did it in about 45 minutes,,,also gave us a chance to get those really hard places in the back to clean...thanks for all your help in helping me id the part..
thanks
linda landsdowne
unscrewed all pieces 3 screws
than removed it all in order..
than the hard part came ,when we had to figure out how to remove all the moving parts.from the back ..after a little wiggling we figured it all out and got a part...the new piece in and all back together...my husband and i did it in about 45 minutes,,,also gave us a chance to get those really hard places in the back to clean...thanks for all your help in helping me id the part..
thanks
linda landsdowne
Parts Used:
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linda from el Cajon, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
5 of 7 people
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Ice maker not making ice.
This is a bottom freezer refrigerator. Had to remove the freezer door and bottom shelve to make access to the ice maker possible.. Removed the old ice maker using a 1/4" nutdriver to loosen, but not remove, the top 2 screws. Removed the bottom support screw completely.. Detached the wiring harness from the freezer connector and lifted the ice maker up and out of the freezer. Installed the replacement ice maker in reverse order, slipping it over the loosened top screws. Tightened them, making sure the usit was level, then inserted and tightened the bottom support screw . Plugged the wiring harness into the freezer connector.. Unit produced ice within 3 hrs. .
Parts Used:
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Carol from SAINT MARYS, GA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver
4 of 4 people
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