Models > JVM6172DK4WW > Instructions

JVM6172DK4WW General Electric Microwave - Instructions

All Instructions for the JVM6172DK4WW
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
broken glass cooking tray
My husband initially went on Amazon.com to get the tray because of the speedy shipping. The sizes are not clearly listed (in inches) and he ordered one that was supposed to fit. It was WAY too big and we had to return it (so much for saving time). I came across this site in a google search. It was super easy and precise. I put in my model number and the website quickly specified the correct glass cooking tray that matched my microwave perfectly. The plate fit in seamlessly and I am grateful for this website. Thank you!
Parts Used:
Glass Cooking Tray
  • Anita from PRINCETON JCT, NJ
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
6 of 7 people found this instruction helpful.
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Fan was running when I opened the door.
I replaced the switch at the bottom per instruction. I had both switches. I think it was the monitor door switch.It works fine now. Thank you Part Select .
Parts Used:
Monitor Door Switch
  • Teddy from CLERMONT, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
5 of 5 people found this instruction helpful.
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Bulb burned ot
Un screwed the cover but when i tried to remove the bulb it was broken at the base. I disconnected the power and used neddle nosed pliers to remove the base
Parts Used:
Light Bulb - 40W 130V
  • John from Fort Smith, AR
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
5 of 5 people found this instruction helpful.
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Micrwave won't run - turntable turns backwards when door opened...
Most of the effort is simply getting the oven out of the built in enclosure and the sheet metal off. This take about 15 minutes then you have to remove the two screws (not handy location) that hold the door latch/switch assembly so you can remove the switch. I did this BEFORE ordering so I could test the switch (it was charred) and verify the part needed. WATCH OUT - some ovens use a normally open an some a normally closed version of this switch - you have to get the right one. I checked several suppliers that were showing the WRONG switch for my model. PartSelect had it right. Once I received the switch I had it on and the oven installed and running in less than 30 miutes. Working fine since then...
Parts Used:
Secondary Door Switch
  • Roger from Fountain Hills, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
5 of 5 people found this instruction helpful.
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Microwave does not have power at all, though outlet has power
unplugged power cable / unhooked front vent / unscrew the monitor panel / slide up to dislodge / take the fuse out and put in the new one in / fuse is located right in front of monitor panel once its open might be covered by wirings / you can unpin the cables from the panel to make it easier for you just make sure to put it back properly or you can have somebody hold the panel for you. Installing the fuse is easy waiting for the parts is crazy......
Parts Used:
FUSE
  • Ronie from BRIARWOOD, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
5 of 5 people found this instruction helpful.
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Burned out bulb
Replace the burned-out bulb with the new purchased bulb
Parts Used:
Halogen Light Bulb
  • Mario from INDIO, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
5 of 5 people found this instruction helpful.
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Power worked but would not cook
Took the front panel off, played with the switch while it was plugged in to verify the switch was bad. I actually was able to tweak the switch just right to keep the microwave working while the part was being delivered. When it came it was just removing two small screws and replacing. Very easy.
Parts Used:
Secondary Door Switch
  • Jim from Albuquerque, NM
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
5 of 6 people found this instruction helpful.
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Broken glass and bad bulb
Removed one screw, slid frame out and removed broken glass. replaced bulb. The hard part was slidding the frame back in place and starting the screw. We were very surprised at the fast delivery of the parts, thank you. The sad part, a few days later the glass broke again. We are trying to get to the people at GE to solve our problem. We feel like that will not happen, we just do not have the time to stay on hold on the phone waiting for someone to solve our problem. Will reorder glass.
Parts Used:
Glass Light Lens Light Bulb - 40W 130V
  • Chris from Destin, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
4 of 4 people found this instruction helpful.
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Microwave appeared to work. Fan worked, timer worked plate rotated. It just didn't heat the food!
I purchased the fuse and 3 door switches from PartSelect. Replaced the fuse first but that did not solve the problem. Then I replaced the 3 door switches and problem solved!! So fuse only cost $5.00 so glad I have a new fuse in there as well. To see how to replace door switches see videos on utube!!
Parts Used:
Secondary Door Switch
  • Mark from Hanover Park, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
7 of 13 people found this instruction helpful.
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MICROWAVE SHUT OFF COMPLETELY
UNPLUG MIRCOWAVE.REMOVE THE HARDWARE, COVERS, AND DECONNECT THE CONTROL PANEL. REMOVE AND REPLACE VENT THERMOSTAT. REINSTALL EVERTHING IN REVERS ORDER. WORK FINE NOW. ADVISE IF YOUR FIRST TIME GET INSTRUCTIONS ON INTERNET SEARCH OR YOU TUBE
Parts Used:
Vent Thermostat
  • GENE from SHREVEPORT, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
4 of 4 people found this instruction helpful.
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Left light socket was damaged beyond repair
Handed the part to my son. He unscrewed 5 screws in the base of the microwave, it dropped down. The light mechanism was clearly in view. With the exception of some corrosion on the old piece, it was simple to remove and replace, put back together, screw back up and all worked fine.
Parts Used:
Light Socket - 250V 75W
  • Kathleen from Streamwood, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
4 of 5 people found this instruction helpful.
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Microwave would turn on when door opened
Unscrewed numerous screws holding the "body/shell" to the microwave. Removed body. I then unplugged top door switch, replaced it with new one, and "tested" the new one. I fixed our $400 convection micro with an $18 switch. NICE!
Parts Used:
Secondary Door Switch
  • Lois from El Segundo, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
5 of 8 people found this instruction helpful.
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bulb fused to jolder
removed electrical wires, unscrewed holder, inserted holder, attached wires, added bulb, and put cover back on.
Parts Used:
Light Socket - 250V 75W
  • James from Big Rock, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
4 of 6 people found this instruction helpful.
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Light bulb burned out and assembly broke when trying to replace bulb
I used the internet and your directions to complete the repair. It was easy!
Parts Used:
Light Bulb - 40W 130V Light Socket - 250V 75W
  • Jeanne from Kirkwood, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
4 of 6 people found this instruction helpful.
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Total power loss of microwave
GE slate microwave approximately 2 years old. Completely dead. Power to outlet was good, no gfci was tripped. Started checking fuses, 250v ceramic fuse good, two fuses at the bottom behind the control panel. One on the left labeled 12 on the diagram tested no continuity. One on the right labeled 13 tested good with continuity. So i figured number 12 was bad. Got the part and turns out to be the wrong fuse. Part number was the same but the terminals were the wrong size. Im pretty sure GE has the diagram labeled wrong because i ordered number 13 and it was the right size. Just an FYI if you are ordering those fuses for your microwave that 12 and 13 on the diagram may be reversed. Anyway received the right fuse and tested the new fuse and it tests open continuity and did not fix my issue. Microwave is still dead. There are two other fuses in the back that i need to check so hopefully i find the issue. Hope this helps someone, remember one fuse behind the control panel tests open and the other tests closed and thats how it is suppose to function.
Parts Used:
Vent Thermostat
  • Jason from SHEFFIELD LK, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
3 of 3 people found this instruction helpful.
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All Instructions for the JVM6172DK4WW
46 - 60 of 177