JVM1870SK03 General Electric Microwave - Instructions

I followed the directions on your web site. I removed the screws adn dropped the bottom tray, unplugged the drive motor, removed two screw, and replaced with the new motor. It only took about 15 minutes.

Removed the 6 screws that held the cover below my microwave. Unplugged the part, plugged in the new one and I was done. My part arrived from you just one day after I ordered it! It was my first microwave repair ever, and it couldn't have been easier.

Wow! It really was as easy as everyone says. I ordered the part. It came overnight. I took out the 6 screws on the bottom of the microwave (AFTER unplugging the microwave of course), unscrewed the part and unplugged it, put in the new motor, plugged it in and screwed it in, and replaced the bottom screws. The only trouble I had, which really has nothing to do with this part or the repair, was that some of the screws on the bottom of the microwave were very difficult to replace as they didn't seem to line up with the holes beneath. I had a handyman coming to do some deck repairs and had him put those in. Ah well. I did MOST of it myself.

Stephanie, age 52

Remove two screws on the top of the grill. Slide the grill to the left and then pull straight off. Slide the filter in place. Replace grill and screws

Removed the outer cover to access the door switches. Turns out there were three switches, but I determined that only two were bad. When the small colored tab on the switch is pushed in it should make a clicking sound. The two bad switches had no resistance and did not make any noise when pressed. Removing the switch is relatively easy, you simply pull it away from a couple small tabs holding them in place. After reconnecting the wire leads, insert back into the holding tabs and install the cover.

This is sometimes described in other repair notes as "microwave 'runs' when door is open."
With power disconnected: Remove the microwave's metal grill surround. Three lower screws accessible with lower oven door open. Two screws accessible at top of microwave door opening with door open.
Remove microwave control panel: Remove two femaleTorx head screws (#27?) that secure the panel, accessible at right side of door opening. The right side of the control panel is secured by plastic tabs fitting into slots in the oven frame. Take good care to note how these tabs disengage from the slots (lift and shift). Tab breakage very possible! Once disengaged, the panel hinges outward and downward and is self-supported. It may be necessary to guide some of the wiring out of the way to fully lower.
There are three door switches, one "monitor" and two "secondary" switches. All switches are housed in a plastic frame, which must be lifted out of position for access, each switch is retained by flexible plastic, breakable-looking hooked fingers. Also note that the electrical connectors have tiny release tabs that must be depressed in order to pull them off of the switches. In my case the topmost switch, one of the "secondary" switches, was clearly bad since there was no "snap" or click when pressing the switch's button. Maybe you can determine which switch is bad before proceeding but I had ordered all three to avoid going through this exercise again any time soon.
Replace switch or switches, place switch carrier back into position and otherwise reverse the disassembly steps.

The halogen light bulb took a little skill. The prongs were a little difficult to maneuver into place.

Took out the door to be able to replace the door latch. After removing the plastic cover it was challenging to remove the broken latch (unlike other models this has two separate latches individually controlled by spring. The pin holding the latch was impossible to take out and I figured I need to take out inner layer of the door frame (metal part) to remove it. But the frame was stuck and did not come out. I found no reference how to do it on internet and then with another pair of hand pulled outwards while simultaneously pulling upward. Was finally about to pull just enough and replace the latch and push the metal frame to fit back.

Removed top two screws tilted part outward just slightly and slid to the left to release the bottom catches and removed the grill frame and door. Removed the two springs on the two outer hinges and removed the hinges from the old part and cleaned the area and installed the hinges and springs on the new part. Slid the new part lower tabs into place and reinstalled the top two screws.

I ordered and replaced the coupler. Once installed, all was well!

I finally found the two screws to remove the fan opening. Once I did that I did not locate an OLD charcoal filter!! I just deducted there was never one in there, based on where the instructions said it should be located. I placed the new filter and let it "rest on an angle" as per the instructions I read from the diagram, and from the other peoples description online. I put the breaker back on and all seems fine!

Pulled it from the wall remove the front vent covers removed the control panel remove the door switches by a special screw driver bit which looks a star remove the electrical terminals pressed the plastic clip pulled the switch replaced it with new one then followed initial steps backward

Remove the ice bin.
Turn the ice maker selection to "OFF"
Use small flat blade screwdriver to open the plastic ears on the electic plug in connectiion
Use #2 Phillips screwdriver to remove the screw on the front left side of the ice maker
Pull the ice maker forward until free of the two studs in the left side rear of the freezer wall
Check to see if the supplied water chute is the correct size for your application, if not remove the water chute from the old ice maker and place it on the new one.
Place the new ice maker in the freezer connecting the slots on the left read with the studs on the left wall
NOTE; IF THE ICE MAKER DOES NOT APPEAR TO BE LEVEL HORIZONTALLY REMOVE IT AND CAREFULLY REINSTALL IT TO ACHIEVE LEVEL
NOTE: ENSURE THE WATER DELIVERY TUBE RESTS IN THE RECEIVER TRAY
Reconnect the electrical plug ( needle nose pliers may be helpful in aligning the male plug with the female plug)
Move the selector from "OFF" to "ON"
Replace the ice bin and close the freezer door

I turned off the breaker/electric power to the microwave; opened the base of the microwave, detached the wire to the old drive motor, removed the
screws holding the drive motor in place; removed the old drive motor and installed
the new drive motor---beyond easy!!!

Thank you!

I diagnosed the problem myself. I googled GE parts and was refered to you guys. I ordered the part and it took less than a 5 days to arrive. I used a phillips scewdrive to remove the cover of my microwave and removed the turning glass motor. This took less that 30min and cost less that $50.00. I figured that it would have cost me approx $125.00 to get a tech person to my home for this repair.

Thanks a lot!

Bernard