JVM1428WHC02 General Electric Microwave - Instructions

This was a super easy repair job. I couldn't figure out how the lens that covered the light bulb would have cracked and realized it must have been from my contractor when he replaced my stove. I can't prove it, of course, so I am left doing the repairs. The website was very easy to order from and confirm that I had the correct parts as the model numbers tend to change over time.

This repair could not have been easier! The website was great at helping to identify the problem and the part needed. Users discribing how they did the repair gave me the confidence to do it myself. I got the part the day after I ordered it, installed it and my microwave was a good as new! It was as simple as unscrewing seven screws to remove the bottom of the microwave. Then two more screws to remove the part. Unplug the broken drive, plug in the new one and screw everything back together! Don't forget to unplug your microwave before you begin.

Great website!

Loosen screw holding glass cover plate in place over bulb. Glass cover plate will swing down. Unscrew bad bulb, replace with good bulb, reset glass cover and tighten screw.

Removed upper cover. Removed screws in cover plate & motor mount. Removed inner cover with pop screw inside microwave. Reversed procees to install new motor.

I first took the filters of the exhaust and then removed the screws on the bottom of the combination microware hood fan. Once the 6 retention phillips head screws were removed from the bottom of the microwave, and the hinged bottom "door" lowered the motor was exposed. I removed the motor by removing the two phillips screws and unplugged the motor. The hardest part was finding a replacement on the net because most shops did not give enough details or pictures to know if a part was exchangable or a replacement. Partselect.com listed the parts, motor voltage, and had pictures so that I was comfortable with ordering. The part arrived the day it was scheduled to and I simple reversed the process and within 5 minutes I had the microwave motor in and back together. It is nice to do business with a place that also gives you a returns policy upfront.

First i pick up all the tools that I thought would be needed for the door handle replacement. I looked at the exploded diagram online, but did not know how to remove the inside panel to expose the handle mounting screws? I did not want to break any more plastic parts by pulling to hard on the old weaken parts. I have 30 years experience repairing office and banking equipment but never took a microwave apart.. Next I read two reviews by two different women explaining how easy it was to take off the inside panel with a butter knife---yes a butter knife. The knife worked great and I never would have used a knife. Everything just unsnapped from there on. Thank You to those women.

After finding the part on PartSelect, ordering it online, receiving it quicker than expected -- it took me 5 minutes to unscrew the bottom cover of the microwave, take off the old motor, replace with the new motor, screw the cover back on and test the WORKING cooking tray drive motor.
Very impressed with the efficiency of PartSelect. It's web page was easy to navigate. Thanks.

I looked up the parts of the microwave on Part Select to see if there might be something I might be able to do myself. I found that the Cooking Tray drive motor was the problem. I ordered the part and got it the very next day. I loosened the 6 screws to the lower part of the microwave and then the two screws that held the part in place. I removed the element and pulled the wire plug from the element, placed the new element back in with the screws, repluged the wire, placed the lower cover back to the microwave, tested the microwave out and, is still working quietly as if it were new. Thanks to part select.com it was easy.

Removed screws holding outer shell. Pushed in door handle to identify faulty switch. Ordered part. Pryed switch out with screw driver and unplugged. reinstalled new switch. Presto. BUT... I did NOT use both hands while working on the microwave. I did not release the energy from the capacitor or whatever holds the killer amperage even when unplugged. It would be advisable to do this first. I did not because it seemed complicated, so I was EXTREMELY CAREFUL about not touching anything else inside the unit. I used one hand only so if I did touch something I would not get juiced through the chest. It was a piece of cake repair, but I would not go deeper without doing the discharge routine.

I initally thought the problem was the turn table motor but after installing that motor & not being successful I realized the problem was the stirrer motor.Removing & insalling that motor was a bit more challenging but worth the effort as I saved either the cost of a repair technician or the puchase of a new one.The microwave is back in service & running fine.

Rather than open access door took off bottom (5 screws) This gave more room as the microwave is mounted under the wall cabinets over the stove.

I unscrewed the entire undersurface of the microwave (I didn't do this before!) and replaced the light socket. Easy job and I'm glad the part was still available.

Found this site, was able to identify the specific part through the internal search engine, very user friendly.

Read what others had said about similar repair. Now with confidence, removed screws, got easy access to the motor, removed motor, installed new motor, re-installed bottom cover, done!

If you have electric burner or gas stove, I suggest laying down a towel or similar cloth. In the event you drop a screw, you done want it bouncing off the stove surface, or down into the burner dishes.

Great site, great resource, super fast shipping.

First removed the inner panel. Use kitchen knife. Panel is snapped on. I could not remove hinge end so just pulled panel back. Two screws are then easily removed . Then the handle end top and bottom of outer panel must be snapped off. I could then get enough clearence to remove the two other screws which go thru outer panel only. I replaced the handle and reassembled in reverse order.

I was told by 2 different appliance technicians that the crumbled/melted light socket could not be replaced which meant replacing the entire microwave (expensive!). Other posters on your sight described the repair steps and I gave it a try. The hardest part was probably figuring out which switch in the fuse box belonged to it (now marked clearly). It was a simple matter of unscrewing the bottom panel of the microwave to access the socket, pulling the crumbled/melted unit off and shoving the new one on. I can't believe the repairmen didn't want any part of even giving it a try.