JVM1428BHC02 General Electric Microwave - Instructions

This was a super easy repair job. I couldn't figure out how the lens that covered the light bulb would have cracked and realized it must have been from my contractor when he replaced my stove. I can't prove it, of course, so I am left doing the repairs. The website was very easy to order from and confirm that I had the correct parts as the model numbers tend to change over time.

I unplugged it, removed the outer shell with torque bits and a screwdriver, drained the main capacitor, and began debugging the circuit with my fluke multimeter, found the bad primary interlock, googled the part number, ordered the part, received it in 2 days, replaced the interlock in about 2 minutes, and put the cover back on. Fixed. Saved me about $200 over buying a new unit and was grateful for partselect's great service.

-Keith Packard

This repair could not have been easier! The website was great at helping to identify the problem and the part needed. Users discribing how they did the repair gave me the confidence to do it myself. I got the part the day after I ordered it, installed it and my microwave was a good as new! It was as simple as unscrewing seven screws to remove the bottom of the microwave. Then two more screws to remove the part. Unplug the broken drive, plug in the new one and screw everything back together! Don't forget to unplug your microwave before you begin.

Great website!

Loosen screw holding glass cover plate in place over bulb. Glass cover plate will swing down. Unscrew bad bulb, replace with good bulb, reset glass cover and tighten screw.

removed the inside cover (plastic) around the glass. removed the 2 screws inside the the panel.
Snapped of the door panel and removed 2 more screws. Replaced the handle by screwing it in two places on the door panel. Snapped that panel back on to the door then placed the 2 screws back in to connect handle to an inside panel for sturdiness. Replaced the inside plastic modeling that surround the door carefully and then it was done. Removing all panels require caution because of ease in breaking them.

I first took the filters of the exhaust and then removed the screws on the bottom of the combination microware hood fan. Once the 6 retention phillips head screws were removed from the bottom of the microwave, and the hinged bottom "door" lowered the motor was exposed. I removed the motor by removing the two phillips screws and unplugged the motor. The hardest part was finding a replacement on the net because most shops did not give enough details or pictures to know if a part was exchangable or a replacement. Partselect.com listed the parts, motor voltage, and had pictures so that I was comfortable with ordering. The part arrived the day it was scheduled to and I simple reversed the process and within 5 minutes I had the microwave motor in and back together. It is nice to do business with a place that also gives you a returns policy upfront.

Removed upper cover. Removed screws in cover plate & motor mount. Removed inner cover with pop screw inside microwave. Reversed procees to install new motor.

I followed advice posted here, and used the knife to pry apart the plastic front away from the door housing. I then had access to remove the 4 screws holding the handle in place. I then installed the new handle with the 4 screws. But one thing to look out for is to first screw in the outer 2 screws, then secure the front panel, and then screw in the 2 inner screws. Saved me lots of dough!

After finding the part on PartSelect, ordering it online, receiving it quicker than expected -- it took me 5 minutes to unscrew the bottom cover of the microwave, take off the old motor, replace with the new motor, screw the cover back on and test the WORKING cooking tray drive motor.
Very impressed with the efficiency of PartSelect. It's web page was easy to navigate. Thanks.

I looked up the parts of the microwave on Part Select to see if there might be something I might be able to do myself. I found that the Cooking Tray drive motor was the problem. I ordered the part and got it the very next day. I loosened the 6 screws to the lower part of the microwave and then the two screws that held the part in place. I removed the element and pulled the wire plug from the element, placed the new element back in with the screws, repluged the wire, placed the lower cover back to the microwave, tested the microwave out and, is still working quietly as if it were new. Thanks to part select.com it was easy.

Removed screws holding outer shell. Pushed in door handle to identify faulty switch. Ordered part. Pryed switch out with screw driver and unplugged. reinstalled new switch. Presto. BUT... I did NOT use both hands while working on the microwave. I did not release the energy from the capacitor or whatever holds the killer amperage even when unplugged. It would be advisable to do this first. I did not because it seemed complicated, so I was EXTREMELY CAREFUL about not touching anything else inside the unit. I used one hand only so if I did touch something I would not get juiced through the chest. It was a piece of cake repair, but I would not go deeper without doing the discharge routine.

I gently removed the plastic outer cover of the door. I was able to remove two screws. I then removed the inside plastic cover, that allowed me to remove the two inner screws. I replaced the handle, screwed in the two inner screws. Replaced the inside plastic cover. After that I screwed in the two outer screws. The handle was secured. I then replaced the outer plastic cover. I was surprised at how easy I did it. It looked hard at first. I felt good about myself afterward, and save a lot of money.

I initally thought the problem was the turn table motor but after installing that motor & not being successful I realized the problem was the stirrer motor.Removing & insalling that motor was a bit more challenging but worth the effort as I saved either the cost of a repair technician or the puchase of a new one.The microwave is back in service & running fine.

I unscrewed the entire undersurface of the microwave (I didn't do this before!) and replaced the light socket. Easy job and I'm glad the part was still available.

Rather than open access door took off bottom (5 screws) This gave more room as the microwave is mounted under the wall cabinets over the stove.