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JVM1428BHC02 General Electric Microwave - Instructions

All Instructions for the JVM1428BHC02
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Light bulb out, tried to remove, lamp socket broke
Above the stove mounted microwave. I dropped the lens cover from under the bulb and tried to remove the bulb. The bulb separated from the base. I tried to remove the base with a pliers and the lamp socket broke. I ordered the parts and dropped the bottom cover of the unit down (5 screws). Removed 1 screww from the lamp socket, unplugged the wires and took it out. Simply replaced socket, fastened bottom cover of microwave, installed new bulb and closed lens cover.
Parts Used:
Light Bulb - 40W 130V Light Socket - 250V 75W
  • Gene from Urbana, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
218 of 259 people found this instruction helpful.
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The turntable motor went out and was making a horrible sound when I started the microwave
First I unplugged the microwave. :) Then, I removed the 6 screws found underneath the microwave, which allowed the bottom piece to hang down so I could see the turntable motor. I took the two screws out holding the motor in place and pulled the electric connectors off the motor terminals. Then I got the new part from PartSelect.com, replaced the electrical commectors, fit the motor back into the slot it came from (cause the pin has to be seated up in the hole) and replaced the 2 screws holding in the motor. Then I put the bottom metal piece back up and put the 6 screws back in. It was really easy - and I'm a chick! ;)
Parts Used:
Drive Motor
  • Kim from Centerville, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
158 of 224 people found this instruction helpful.
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bulb had broken off in base that was still screwed into socket
At first I tried to use pliers to unscrew the base,very uncomfortable working position,upside down and backwards(the microwave is installed over the range top)very limited space for your body and arms to manuver and you really cant see the base,all of this took place after the breaker was turned off ofcourse,finally figured out that you can drop the entire bottom housing of the microwave by unscrewing 6 screws and the light sockets are easily accessable once you lower it,take out 1 retaining screw ,remove the entire socket and unscrewed the broken base and replaced the bulbs,I said bulbs,there is no sense in having to replace another bulb in who knows how long since only one had burned out but they were both the same age
Parts Used:
Light Bulb - 40W 130V
  • william from san antonio, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
92 of 104 people found this instruction helpful.
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Grinding sound when tray turned
Unscrewed bottom plate of microwave and two screws that secured motor. Disconnect wires. Reversed process when installing new motor. Couldn't have been easier.
Parts Used:
Drive Motor
  • Charles from Wall, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
85 of 89 people found this instruction helpful.
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The microwave turntable stopped working.
The tray drive motor arrived quickly. I opened the package and made sure the correct motor arrived. I shut off the power to the microwave/exhaust hood. Then I grabbed a screwdriver and dropped 5 screws from the bottom of the microwave. I then removed 2 more screws that hold the motor in place. Unplugged the 21 volt power clips. Placed the new motor in position and replaced the screws and attatched the power clips. I then placed the bottom pan in position and replaced the 5 screws that hold it to the bottom of the microwave. Turned the microwave on and it worked properly! The total cost was $40 and I probably saved more than a hundred dollars on a service call. What a happy ending and it took about 5 minutes to perform the repair! Thanks PartSelect. You are the best!
Parts Used:
Drive Motor
  • Larry from Brandon, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
101 of 166 people found this instruction helpful.
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Socket cracks and goes brittle from heat from bulb.
Unplugged the microwave first, then removed the screws that hold the cover in place. This gives easy access to the socket. Remove the screws that hold the socket in, unplug old socket, replace with new one and you are back in the light again.
Parts Used:
Light Socket - 250V 75W
  • Thomas from Deltona, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
59 of 70 people found this instruction helpful.
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Door handle broke
I removed a plastic cover that goes around the glass on the back of the microwave, There are two screws that hold the handle, I took the two screws out, put the new handle in place and put the screws back on and thight them. Make sure handle was secured and then put back the plastic cover around the glass door, took me about 15 minutes.
Parts Used:
Door Handle
  • Eduardo from Cypress, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
57 of 69 people found this instruction helpful.
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Grill was cracked and Filter was wearing Out
First I removed the old air/grease filter from the exhaust fan. It get washed monthly, so after several years of use, it was time to replace it. Once the old filter was removed, I opend the new filter package, slide the new filter into the filter slot from left to right. Once in all the way, I slide it back to the right to set it completely.

Second I began work on the cracked grill. I removed the phillips head screw on the left side of the grill, then removed the phillips head screw on the right side of the grill. I pulled the old grill off straight out. I opened the new grill package. I started to install the new grill by insert the bottom part first, then insert the top tabs and guide second, make sure I pushed slightly on the grill so it seated top and bottom at the same time. I installed both phillips head screws, left and right side, and completed the job.
Parts Used:
Grease Filter Vent Grille
  • Scott from Mercerville, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
64 of 97 people found this instruction helpful.
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both lights burned out
After reading some of the comments that others wrote, I decided to order the light sockets along with the replacement bulbs. As predicted, the old light bulbs broke when I tried to remove them - the bulb separated from the base which was still screwed in the socket. After removing the screws that held the bottom panel, I was able to remove the socket assemblies with ease. After inspection of the old sockets, I was glad I ordered new sockets - the old sockets were burned in some spots and very brittle. The parts arrived within a day and a half after I ordered them, but when the parts arrived, one of the bulbs was broken (happened during shipping). I called the office phone number and talked to a really pleasant technician who refunded me the price of the broken bulb and placed an order for a replacement. That was the Wednesday evening before Thanksgiving Day. I got the replacement bulb yesterday (Tuesday) morning - still really quick considering the Thanksgiving holiday. All of the parts are installed and are working excellent. I am definately going to keep their WEBsite for future use, and I'll be letting my friends know about them. Thanks PartSelect, you've earned my business.
Parts Used:
Light Bulb - 40W 130V Light Socket - 250V 75W
  • Rick from Federal Way, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
30 of 35 people found this instruction helpful.
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Microwave runs with the door open
Remove microwave outer cover. Turn on side & locate the upper & lower door switches. Better to replace in pairs even if one is ok. Remove the wire harness to each switch. Then replace switch and re connect the wire harness. Re attach outer cover
and test to see if that solved the problem. If so then well done!!
Parts Used:
Primary Door Interlock Switch
  • Thomas from Andover, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
35 of 50 people found this instruction helpful.
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Microwave would turn on and count down, but not heating and not rotate turntable. Pressing door up would occasionally start heat.
First I disconnected the power and opened the door. Then I removed the top screws holding the top vent louvers, then removed the screw at the top of the touch pad. The touch pad removes by sliding up slightly then tilting top out. I unscrewed two screws holding the door latch assembly. Press the tab to remove and replace switch. Reconnect wires, reseat latch mount by placing top bracket tab in place first, allign and secure with screws. Reseat touch pad by placing bottom tabs in first, tilt forward and press up to seat top tabs, secure with top screw. Secure vent louver screws, plug in and watch your microwave work again.
Parts Used:
Primary Door Interlock Switch
  • Michael from Ridgefield, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
37 of 58 people found this instruction helpful.
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Microwave Handle Broke at Base
First open the microwave door. On the back you will see a plastic part about 3/4 inch wide surrounding the glass in the door. I used a butter knife as suggested by other users to pry it off by slipping the knife along the outer edge and prying the part out. Being careful not to crack tabs. This exposes 2 screws on the handle. Remove screws. Next, pry out the metal surround shield in the same manner with butter knife. This exposes another set of 2 screws. Remove screws. Note which ones these are. Handle then comes off and you can replace new handle, insert 2 inner screws just removed, snap metal surround shield back in place, insert last 2 screws then snap plastic surrounding part back in place.
Parts Used:
Door Handle
  • ROBERT from Austin, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
27 of 31 people found this instruction helpful.
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Tray Glass Broken
I broke the tray glass in the microwave cleaning it so this was a no brainer. The best part of this was the PartSelect experience. I ordered the part on the 30th of December and received it on 3 Jan!!! I have used PartSelect before for fridge repair and had the same experience.
Parts Used:
Glass Cooking Tray
  • Ramona from Woodbridge, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
29 of 38 people found this instruction helpful.
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The microwave glass cooking tray broke.
No actual repair was necessary. However I do want to thank PartSelect for sending a replacement so quickly.
Parts Used:
Glass Cooking Tray
  • Fran from Bedminster, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
21 of 26 people found this instruction helpful.
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Light bulbs wouldn't come out of socket
I ended up breaking one bulb trying to remove a burnt bulb for replacement. We then tried removing the other bulb and it wouldn't come out either. I googled the problem and found PartSelect and an explaination of the problem. Heat from either the stove or the bulbs had fused the bulbs into the sockets. Comments on the problem explained that you just remove the bottome pannel (we had seven screws), unplug the old sockets, insert the new and new bulbs and reattach the panel. It was quick and no problems to correct. We did discover the microwave was on its own breaker, make sure to disconnect or cutoff power to the microwave before you start.
Parts Used:
Light Bulb - 40W 130V Light Socket - 250V 75W
  • Toni from Denton, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
18 of 19 people found this instruction helpful.
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All Instructions for the JVM1428BHC02
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