JS42PPDUDB02 Jenn-Air Refrigerator - Instructions

All Instructions for the JS42PPDUDB02
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Ice maker in the freezer section quit making ice cubes.
3 of 4 people found this instruction helpful.
  • Craig from Orange, CA
  • A Bit Difficult
  • 15 - 30 mins
  • Nutdriver, Screw drivers
First I had to figure out how to get the old unit out so I could work on it. The three screws that others wrote about were the ones that hold the motor in place. There are 3 screws holding the ice maker in the frame, along with one screw covering the electrical connection. The electrical connection was difficult to unplug because the l ocking tab was on the back side of the connection and with no room to work in the freezer it didn't become apparent until several frustrating minutes went by. There were no instructions provided, the picture on the ordering page showed the complete ice maker, and for $80 you get a printed circuit board with a small round item which must be the motor/timer control. The two plastic parts for moving the ice from the ice maker were included but not replaced because I didn't notice them until I had finished replacing the ice maker back in the freezer and wasn't going to start over again.
Once installed, there wasn't any noise, even of water flowing like the old one, could not tell if the unit was working or not. In the morning there was new ice in the bin indicating the repair had been successful. This is like anything else, if you have done it before it is a 5 minuter job but when you have to look at it and try to figure it out it takes a bit longer. All in all, it was simple enough, I was expecting a complete ice maker unit like was in the picture when ordered but only the motor module was actually needed.
We have another refrigerator/freezer that has an icemaker that is over 20 years old and has never been repaired, it is a Sears model though, probably made by Whirlpool or someone else.
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ice maker quit making ice
3 of 4 people found this instruction helpful.
  • Thomas from Sherrard, IL
  • Really Easy
  • 15 - 30 mins
  • Screw drivers
removed the LED covers on both sides of the freezer, unplugged each circuit board, plugged in both circuits, replaced the LED covers, job complete, making ice
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Ice Maker Stopped Making Ice
3 of 4 people found this instruction helpful.
  • Stephen from North Bend, OR
  • Really Easy
  • 15 - 30 mins
  • Screw drivers
Replacement of parts was simple. But there are three main reasons that ice maker quits: door sensors stop working; ice maker, or it control system, stop working, or the coil controlling when water is released into the ice maker stops working. It was easy to replace the door senors; repairman replaced the ice maker and control board, which is located in one end of ice maker, but it ended up being the coil or simply a frozen water outlet into the ice maker that stopped the system from from working. The first thing you should do is to make sure that the water outlet into the icemaker is not frozen - use a hair dryer to melt frozen ice in the outlet - don't melt the plastic outlet with high heat. If the system still does not work go to this: look at red sensor on door to the the right. If it blinks twice in a couple of second with a time out and then repeats over and over, close the door on the receiving sensor on the left hand side of the casing and if the red light comes on steady then the sensor is working properly. So, now you have the coil that turns the water on and off or the water maker itself that can be bad. It will be one of these that are at fault, but not both. Call a repairman.
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Light switch wasn't working.. As I would close the door I would notice our frig light wasn't going off...
3 of 4 people found this instruction helpful.
  • David from Hemet, CA
  • Really Easy
  • Less than 15 mins
  • Pliers, Screw drivers
I simply removed the old switch by gently pulling down on the old switch with a screwdriver. When it was about half way out I just gently pulled down on the old switch and it popped out... I removed the two connectors attached to the old switch by pulling on the connectors with a pliers...I tried using my fingers but wasn't able to pull t he connectors off so I used pliers. It worked perfectly.. When pulling off the old connectors, make sure you attach the new switch to the same tabs on the new switch... It was very easy to do and took under 5 mins.....The light switch works perfect....P.S. You should unplug the frig while making the connection just in case....Safety first....!!!
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changed the light bulb still would not work so I figured it was the switch sure enough.
3 of 4 people found this instruction helpful.
  • anthony from HAVELOCK, NC
  • Really Easy
  • 15 - 30 mins
I took a chance and ordered a switch that is next to the top of the door. looked for how to remove it easily done in ten minutes works fine last long time.
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The icemaker ice stripper arm broke off one side a year ago and the repair guy said we couldn't just replace that part. The other side broke recently and I thought I wold check on the interenet to see if I could find just that part and not pay for a service call and new ice maker.
3 of 4 people found this instruction helpful.
  • Linda from evansville, IN
  • A Bit Difficult
  • 1- 2 hours
  • Screw drivers
Sorry I didn't do the repair but my husband did. It took him about an hour and a half. He did have to take the main part of the ice maker out of the fridge and take a couple of pieces off t oslide the tabs from the stripper arm into place. It was great. Fixed the icemaker for $22.00 dollars with no service fee. I can't imagine what they w ould have charged me.
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One screw stuck
3 of 4 people found this instruction helpful.
  • Maury from Bryan, TX
  • Difficult
  • 1- 2 hours
Had to widen screw access hole in motor frame enough to use the phillips bit with my 12V impact driver. That worked perfectly. It took an extra two hours of trying to break the screw free without stripping it and figure out what to do when it wouldn't budge. Once I got the screw out the fix went quick and the ice maker now works great. If you have a coroded screw go straight to the impact driver.
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Was not making ice; blades @ 12:00
3 of 5 people found this instruction helpful.
  • Oliver R from Riverdale, GA
  • Really Easy
  • 15 - 30 mins
  • Nutdriver, Screw drivers
The emitter code: Hold the flap that covers the receiver. (On the left) If the emitter does not stay red, the emitter and receiver are defected.

Replaced the emitter and receiver board

Unplug the refrigerator:

I first removed the ice-maker service door by removing the 2 screws at the top. Next, I remove d the 3 screws on the lift side that housed the receiver. It is close, so remove the 1 gold screws on the receiver. This will allow you to separate the switch without any damage. Plug the new receiver in and reverse the process. Put the gold screw in to secure the board. Replace the 3 screws back into the receiver panel.

Remove the 3 screws on the right side. The emitter has 2 gold screws. Remove them so I could separate the switch. Plug the new switch in and replace the 2 gold screws.
Place the 3 screws back into the right side panel.

This process took roughly 30 minutes. After assembly, the ice make was dropping ice in 30 minutes.

There are several large parts places in my area but I saved about $35 by ordering online.
I place my order on Friday morning and the part was in my hands Saturday @ 6: 30 PM the next day.




Oliver of Riverdale, Ga
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Both Upper Lights Burned Out Same Time
2 of 2 people found this instruction helpful.
  • Victor from CEDAR CREEK, TX
  • Very Easy
  • Less than 15 mins
  • Nutdriver
The holder is held in place with two screws. Once you have it unscrewed you can snap the old sockets out and replace them.

Ordered new sockets and presto, the lights work again.
They just snapped into the holder and the holder went up with two screws.
HINT: I did take a photo of the 4 electrical connectors AND labele d each one with a Sharpie 1, 2, 3, and 4 from left to right.
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Ice Maker continued to make ice - would not turn itself off
2 of 2 people found this instruction helpful.
  • Andrew from MEDWAY, MA
  • Very Easy
  • Less than 15 mins
  • Screw drivers
followed the video provided on website. repair was very simple / straight forward. Once emitter and receiver boards were replaced, issue with ice maker was resolved.
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No Problem
2 of 2 people found this instruction helpful.
  • Maria from EL PASO, TX
  • Very Easy
  • Less than 15 mins
Just needed to replace the water filter
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Time to replace filter.
2 of 2 people found this instruction helpful.
  • Joyner S. from MIDLOTHIAN, VA
  • Really Easy
  • Less than 15 mins
I pushed the lever on the filter located at the bottom of the refrigerator and it popped out.
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No ice
2 of 2 people found this instruction helpful.
  • jim from ST PETERSBURG, FL
  • Very Easy
  • Less than 15 mins
  • Screw drivers
Removed the cover plates and unplugged bad boards. Hard to plug in boards after attached to cover plates. Plug in boards first then attach to mounts. Ice in 4 hours.
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Ice maker wouldn't cycle
2 of 2 people found this instruction helpful.
  • Mark from Fairview Heights, IL
  • Really Easy
  • Less than 15 mins
  • Screw drivers
Originally I took the module off and found that a small plastic part had broken. Both pieces were still there, so I super glued them together and reassembled the unit. It worked great for a couple months. I realized it needed a more permanent fix, so I found the model # and looked up the part. That was very easy on your website. I or dered the part expecting it to take 4-7 days. It was at my house in two days! 15 minutes later I was makin' ice, and makin' my wife happy. Thank you for an all around great experience. I'll definitely buy from you again.
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Ice Door Bracket Assemby failed resulting in Ice Door no longer opening and closing
2 of 2 people found this instruction helpful.
  • Thomas from KATY, TX
  • Really Easy
  • 15 - 30 mins
  • Nutdriver, Screw drivers
With the freezer door closed, remove 4 screws around the ice maker door assembly. Open the freezer door and remove about a dozen small flat-head screws around the sides of the door that hold the stainless steel cover to the freezer door. No need to remove the very bottom screws if you have something to support the cover with. Remover 4 hex-head screws that hold the ice/water dispenser control pad in place, use tape to secure this pad to the freezer door so you don't have to undue all the electrical connections. Remove two screws that hold the Ice Door Motor & Bracket Assembly in place - disconnect the electrical connection for the assembly. Replace the new assembly in the opposite order it was taken off. Presto - done.
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All Instructions for the JS42PPDUDB02
91 - 105 of 332