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JES1289S General Electric Microwave - Instructions

All Instructions for the JES1289S
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Interior Light Bulb Failed
Light bulb repair was super easy once I got the out shell of the microwave off. The unanticipated problem was that I didn't realize the outer shell was secured with unusual "Security Torx" screws I have a couple star screw drivers but these were very unusual and could not find a proper screwdriver to remove them. I was able to force them lose with a small philips screwdriver and a pair of channel lock pliers. It took me quite a while to get the screws off this way but once I got them out and the outer shell off the microwave the light bulb replacement took less than 10 minutes. You should market the appropriate screwdriver to remove the outer microwave shell with any interior replacement parts.
Parts Used:
Light Bulb and Socket
  • Ricky from Lafayette, LA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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Microwave stopped working
Our microwave oven stopped working one day when the door was closed. The clock stopped showing, the light didn't come on when the door was opened, and the microwave couldn't be started. It acted as if it lost power. So, we did the usual things such as check the plug and the circuit; these were fine. I then removed the cover (need special bits called "Security Bits" which you can buy from Home Depot for $8.00). After removing the cover, be sure to discharge the capacitor (do a Google search to learn how to do this; fortunately, this microwave has a resistive circuit to ground to discharge the capacitor after about 30 minutes of being unplugged). After I discharged the capacitor, I checked the fuse and it was blown. So, I went to the store to buy a new fuse. When I replaced the fuse, and plugged the unit back into an outlet, the circuit blew as soon as I opened the door. This made me realize the faulty components were the "interlock" switches. These are relays (an electric switch) that cause the microwave to shut off when the door is opened and the inside lamp to illuminate when the door is opened. There are two "primary" switches and a "monitor" switch. I checked both primary switches for continuity (do a google switch for "checking interlock switch"). The one interlock switch was bad, meaning, it wasn't opening when it was suppose to. I ordered a replacement and also replaced the Monitor switch too (not sure why, I guess because it was only $6 to buy). After replacing the bad primary interlock switch, I put it all back together and we're working now!
Parts Used:
SWITCH MON. Primary/Secondary Switch
  • Timothy from College Station, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
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tray would slowly rotate when door was open.
I determined that one of the 4 micro switches that interface with the door was faulty. Ordered that part and replaced it. Had to remove the cover and front control panel (without removing any connections. Two philips screws hold the limit switch assembly to the bracket. After removing those screws, twist the whole switch assembly clockwise around the mounting frame and now you can remove the defective micro switch and replace it with a new one. This works for any of the 4 switches.
Parts Used:
Micro Switch
  • Bruce from Hanover Park, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
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opened door , oven shut off instantly
First remove tamper proof screws with vise - grips. Unplug capacitor ground out one side to discharge. Trouble shooting guide in a envelope in microwave, read it and did what it said. If 20 amp fuse is blown ( which it was ) replace primary and secondary switch and monitor switch. Switch assemble removes as a unit. Wires where hard to remove, you have to push on a release located on one side and pull to remove. Works great , only one switch was bad, but I did what the guide said. Draw a picture of wiring with color code so you do not mix up.
Parts Used:
Micro Switch SWITCH MON. Primary/Secondary Switch
  • Andy from Satellite Beach, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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Did not have proper tool
Understand the type of fasteners GE used in the appliance require a BRISTOL type screwdrive.....unfortunatley this tool is not a part of my tool chest.....after running my four letter vocabulary and the use of thin blade screwdrive a a small vise grip plier was able to get the little bugers out.....thank goodness there was only four.
Parts Used:
Light Bulb and Socket
  • Charlie from Avon, IN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
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Burned out bulb
It took two people because we have built-in unit. The power plug was in cabinet above.First had to remove front frame in cabinet with Phillips screwdriver. Removed microwave from cabinet box (be sure to wear gloves, edges are very sharp). Then unscrew outer shell of microwave - easy process. Easy task to remove bulb/socket piece. We ordered part from Part Select - friendly service and the price is the best. Even with minimal shipping costs, the local prices were more than double. Important, it is a bulb and socket part.
Parts Used:
Light Bulb and Socket
  • Veronika from St George, UT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Microwave is completely off!!
My husband burned the microwave by using alumifoil. It was working for a little while after that but next day, the microwave was completely off. He thought the thermostat was broken, ordered the part and replace it. It's fixed and working fine now. Someone mentioned that if you put the broken thermostat in the freezer, it will be reset and fixed. I tried that also. I wrap the thermostat and put it in the freezer for one day. Now it's working!! I didn't know about that before I ordered the part but it wasn't expensive at all. So now, we have extra thermostat!!
Parts Used:
Thermostat Cavity
  • Takayo from Moody, AL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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lite bulb
First you have to get the "security screws" out with a pliers or vise grips then it was a snap, just replace the screws with 1/4 drive screws for the next time you have to get in there !
Parts Used:
Light Bulb and Socket
  • vincent from McCaysville, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Pliers
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overheated microwave that never returned to working condition once cooled down
removed microwave cover with security star socket (4 star screws) wasn't sure if it was thermostat cavity or thermostat magnetron ordered both for about $25 with shipping fee replaced both and microwave working again
Parts Used:
Thermostat Cavity THERMOSTAT MAGNETRON
  • david from somerset, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Needed to replace burned out light
Simply remove the cover after unplugging the Microwave. The light is attached to a bracket and unplugs from the electrical system and then pops out. Replace with the new bulb and bracket, reattach the electrical connection and replace the cover. Less than 15 minutes. Just need a special star screwdriver bit with a hole in the middle to remove and replace the screws holding the cover to the frame.
Parts Used:
Light Bulb and Socket
  • Charles from Lampasas, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Completely Dead
After opening the case (the most difficult part of the job), tested the fuse (good) next in line on the power lead was the "flame sensor". With my ohmmeter it read open. The schematic noted that it opens at 212 degrees and closes at 32. Put it in the freezer for 15-20 minutes while I ordered a replacement. Upon rechecking, it had reset. Reinstalled it and everything works fine. I did receive the new one and it's on the shelf, just in case.
Parts Used:
Thermostat Cavity
  • Robert from Masontown, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
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Replace lamp that lights the interior when the door is opened.
Remove bezel (4 Phillips sheet metal screws). Pull out unit and unplug from wall. Remove three sided steel cover (T15 or T20 safty bit required). Unclip double wire plug from base of lamp. Unclip and pull up on the lamp/bracket - discard. Push down new lamp/bracket, plug in wire socket to base of lamp/bracket. Replace steel cover and 4 'safety headed screws'. Lift unit, replug into wall socket. Insert into wall. Replace bezel and 4 Phillips sheet metal screws. Without the special "safety screw bit", this repair is impossible.
Parts Used:
Light Bulb and Socket
  • Annis from Scottsdale, AZ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
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Light bulb burned out
Replacing the light bulb is easy and takes no more than 15-30 minutes. The light bulb is located behind the grill on the right hand side of the microwave as you face the microwave. To get to the bulb you have to remove the outside cover. On mine there were three screws that had a special head and required a special tool. That was a surprise! To work around that, since I did not have the tool, I used a pair of needle nose pliers to grip and turn the screw head. They came out easily. I replaced them with the same size Phillips head sheet metal screw when I put the cover back on.
1. Remove the screws that secure outside cover and take the cover off.
2. Locate the light bulb and unplug the power wire. It is a two prong plug that pulls off with little effort.
3. Remove the old light bulb. It is held in place by a plastic tab. Push the tab toward the outside of the base plate with a small screw drive or your finger and lift the base plate. The bulb will come out with the base.
4. Install the new bulb. Align the holes in the base of the new bulb with the tabs on the socket and put the bulb in place, ensuring the tab secures the bulb base in place.
5. Reconnect the power wire to the bulb.
6. Reinstall the outside cover.
7. The light should come on when you open the microwave door.
Parts Used:
Light Bulb and Socket
  • Travis from Sterling, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Would not turn on.
Microwave outer case was held on by Torx screws, so needed to get a TT20. Removed case screws, removed case, unplugged thermostat cavity, removed small screw holding cavity in place. Plugged in new thermostat cavity, put small screw back, slid case back on. Plugged in microwave and still no power. Did everything again but also replaced the fuse. Plugged in microwave and it came right on. Has been working fine ever since.
Parts Used:
Thermostat Cavity
  • Russell from Hagerstown, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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All Instructions for the JES1289S
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