JEM31M02 General Electric Microwave - Instructions

I purchased the fuse and 3 door switches from PartSelect. Replaced the fuse first but that did not solve the problem. Then I replaced the 3 door switches and problem solved!! So fuse only cost $5.00 so glad I have a new fuse in there as well. To see how to replace door switches see videos on utube!!

Unscrewed numerous screws holding the "body/shell" to the microwave. Removed body. I then unplugged top door switch, replaced it with new one, and "tested" the new one. I fixed our $400 convection micro with an $18 switch. NICE!

I found an exploded view diagram of of my microwave model which was very helpful. You need only remove outside metal skin by removing 4 screws on either side and 4 more on the back. Remove 4 plastic hole plugs from the top mounting inserts. Gently pull sides out and lift up and back to remove outer skin. The fuse is located on the back right corner behind the control panel. You access from the side. The fuse is under the spreader bar. Lift fuse up gently to remove.

P.S. It was the MSP Capaciter and or the interlock switch, snap apart 21A (19) failure that actually caused the ceramic fuse to blow.

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I took the cabinet off and saw where the switch had been burnt. So I remove it and order another one from your company. And I put new clips on it with heat shrinks. We might get another 30 years out it, Although I'm 80 years old.

Ordered new support (price was less than Postage) Ordered for Microwave, should have ordered for Convection Microwave. Filed side SS to fit part ordered, after much filing got the new part (wrong) into the side panel. Looks great, wrong color but should be OK/

Because of it's age and my memory of it's wall installation problems, I was extremely happy to find the parts. Merely popped the old "fried " support bracket out, snapped it the two replacement brackets and I was back in business with a "new" spark free appliance. Thanks ever so much! Smooth, "no brainer" installation! Extremely pleased with results!

remove cover, unplug secondary door switch (top switch)
remove switch from holder, install new switch, plug in wires, replace cover, very easy. door switches are a common problem
with microwave ovens.

This support hook was a bit different and we hope it will not melt when it is on bake cycle. Had to put the hook in place

There is no repair story to share, I simply replaced the tray. However, I was very impressed with the speed that the tray arrived. I placed the order in the afternoon and the next day it was at my door waiting. This was the fastest delivery that I have ever experienced - at no extra charge. Also, the price of the tray was about $30 cheaper than ordering from Sears.

remove cover-unplug wires from secondary switch-remove switch-snap in new switch-plug in wires-replace cover-works great. very easy to do.

I ordered a glass microwave cooking tray to replace one that shattered over the Christmas holidays. Tray was sent out in a few days, but received in broken condition. After notifying PartSelect, another tray was sent out immediately. Everything went well and the folks at PartSelect were supportive and resonsive.

Installing a glass tray is no big deal, but finding it and at a price that didn't make me choke was a trick! I did that with you guys and I really appreciate it! Customer Service was amazing as well. The first shipment took quite a hit and the tray was broken. My response from you about my problem was quick.....and on a Saturday. I had another tray by Tuesday! Thanks!

Thank you. Your service was fast and very easy. The cooking tray arrived in two days. Spouse now knows that if he chips the tray again ($70.), Thank you for your prompt and accurate service.

It was a snap using the instructions given. The key is getting into the unit. I did have to use a multimeter to find the failed switch since there are two of that type.