JE1390GAC - Instructions

Remove microwave outer cover. Turn on side & locate the upper & lower door switches. Better to replace in pairs even if one is ok. Remove the wire harness to each switch. Then replace switch and re connect the wire harness. Re attach outer cover
and test to see if that solved the problem. If so then well done!!

First I disconnected the power and opened the door. Then I removed the top screws holding the top vent louvers, then removed the screw at the top of the touch pad. The touch pad removes by sliding up slightly then tilting top out. I unscrewed two screws holding the door latch assembly. Press the tab to remove and replace switch. Reconnect wires, reseat latch mount by placing top bracket tab in place first, allign and secure with screws. Reseat touch pad by placing bottom tabs in first, tilt forward and press up to seat top tabs, secure with top screw. Secure vent louver screws, plug in and watch your microwave work again.

Unplug the unit before servicing. Need phillips screwdriver. Open door. Use step ladder to access and remove 2 small screws from top of the room air diffuser at top of unit. Slide diffuser slightly to the left to align the diffuser's plastic tab on the left side to rotate toward you. (The wires for the front control panel are at the far left side of this difuser, but difuser is slotted for easy removal). Once the difuser is removed you will see 1 screw at the top that secures the pannel cover on the left side of the unit. Remove screw and slide this panel slightly up and out. This exposes the plastic frame that holds the upper and lower door switches. To locate the door switches and observe how they work, close and open the door and watch the door (bayonets) open and close the micro switches. Do the (red) buttons on top of the switches move up and down when the door bayonets push and release? If the buttons do not "pop" up when opened the switch is defective. The switch frame is secured with 2 screws. Remove screws and rotate the unit out for easy access to the micro switch(s). The internal (spring?) on my unit that is suposed to allow the red (visible) button on top of the switch to "pop" up when the door is opened was broken. Carefully pry the switch outward while being careful to lift the plastic holder-piece that holds the switch in place. Be careful, there is a small pin on the frame, so rotate the switch OUT toward you while lifting (carefully) the plastic holder-piece (you will see it on top of the switch). You can use an ohm meter to test the continuity of the switches. But if the buttons don't "pop" they are defective. Replace switch and reassemble.

I unplugged it, removed the outer shell with torque bits and a screwdriver, drained the main capacitor, and began debugging the circuit with my fluke multimeter, found the bad primary interlock, googled the part number, ordered the part, received it in 2 days, replaced the interlock in about 2 minutes, and put the cover back on. Fixed. Saved me about $200 over buying a new unit and was grateful for partselect's great service.

-Keith Packard

Removed screws holding outer shell. Pushed in door handle to identify faulty switch. Ordered part. Pryed switch out with screw driver and unplugged. reinstalled new switch. Presto. BUT... I did NOT use both hands while working on the microwave. I did not release the energy from the capacitor or whatever holds the killer amperage even when unplugged. It would be advisable to do this first. I did not because it seemed complicated, so I was EXTREMELY CAREFUL about not touching anything else inside the unit. I used one hand only so if I did touch something I would not get juiced through the chest. It was a piece of cake repair, but I would not go deeper without doing the discharge routine.

Had to remove outer cover (special screws involved). Found the correct part at PartSelect.Com and it arrived 3 days later as promissed.

This oven has diffcult electrical connections at switch to get disconnected. I found it easier with the sw loose and in hand so that the connectors can be released with a small screwdriver.

One has to this in order to test the part wirh an ohm meter. I found the sw did not close but remained open and thus caused the oven not to function.

Removing interconnect switch is tricky but not difficult.

Outer cover replacement is not as easy as it should be, especially the sides.

All is well and working.

Microwaves are simple devices if you are know how to read and understand schemetic diagrams.

Watched a couple of repair videos on Youtube by searching for the model number. Found out what to do in order not to get shocked by the powerful capacitor.
Ordered the two switches (To be sure, I could have ordered a third switch as suggested in the videos.)
Bought a tamper-proof star bit to get the cover off. Followed the directions to replace the switches. - I broke the harness and had to use some super glue, but it's all good. I should have removed the harness instead of trying to get a switch out while it was still in place.
It's all back together, and the wife is happy!!

First remove all screws holding on outer metal casing of microwave. Next remove the back and bottom metal pieces. You will then be able to pull aside the outer casing so you can access the door switches. Check each switch with an ohm meter in both the open position and with the switch closed. If the ohm meter reads the same in both the open and closed position, the switch is bad. Check the top switch first. Replace switch and reassemble. Cheap fix for a costly microwave. Great customer service at Parts Select!

Everything worked on the display light inside worked but when you closed the door and set time it would start counting down but not heating nor would the turntable turn. Started reading troubleshooting chart and first thing I did was removed the cover and checked door switches and found primary door switch wasn't working so I ordered a new one installed it and it worked. Anyone doing this has to be very careful because of the stored energy in the capacitor is strong enough to kill.
My micro is only 2 years old so I was hoping it wasn't anything major.

I REMOVED THE TOP PANEL OF THE MICR0WAVE AND THEN REMOVED ONE SCREW TO REMOVE THE CONTROL PANEL. rEMOVED OLD SWITCH. SNAPPED IN NEW SWITCH AND CONNECTED WIRE. REPLACED CONTROL PANEL AND UPPER PANEL.

Removed some cosmetic panels. Removed the assembly with micro switches. Examined the faulty switch by checking the clicking action of switch. Two others were ok by this method. Replaced the switch with new one. Works fine so far. Thanks to web site and YouTube videos.

With this model, you must remove the outer covering. Don't try to access the display unit from the front like I've seen in some other GE microwave videos. After removing the outer covering, the switches are easy to replace. They are very visible and easy to get to without taking any other parts off. You will see the door switches just behind the display board. Remove the switch and then remove the connecting wires to ensure you don't inadvertently brake a wire. You will need a tamper resistant star bit to remove 3 or 4 screws from the back panel. All other screws are philips head. I went ahead and replaced both switches (yes...there are two of them) and works like a charm. I saved an $800 microwave for less than $60 and know what to do if it happens again. Appears to be a common problem on this model. Thanks for others making a post...It saved me time and money reading others remarks. Good luck!

Unscrewed the control panel (2 screws), lift up and let hang, with a plan screwdriver open bracket holding the switch, unplug 2 wires, replace with new switch, plug in the 2 wires, push switch back into bracket. Then slide on the control panel, put the 2 screws back. Easy fix.

First I had to accept the fact that the unit was designed to keep non-professional people from doing any repairs. The switch was installed in such a manner that I had to break the mounting to remove the switch, then drill a hole in the mounting to secure the new switch in place.

Take cover off microwave. Check door switches to determine which one was faulty.Remove and replace faulty switch.