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JDS9865BDP Jenn-Air Range - Instructions

All Instructions for the JDS9865BDP
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F1 code and oven wouldn't operate
I was told by appliance repairman that sensor and electronic panel were out - so ordered both as PartSelect was less expensive (about 1/2) than service call price. Sensor was in stock and arrived in 2 days, panel was special order from factory.
Replaced the sensor. Pressed Control Lock pad for several seconds and oven clock came on. Was able to set baking temp, broiler, and convection operation as normal.
Canceled order on panel as Sensor fixed my problem.
Parts Used:
Long Oven Sensor
  • Robbie from Hillsboro, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
11 of 14 people found this instruction helpful.
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set oven to self clean and the inner glass broke
I removed the door from the oven and set it on towel on the table, and started the repair of the door. I removed the screws one at a time, and one layer at a time. Becareful you need to take the whole door apart, and remember how it goes bact together. In the end it was worth it. The hardest part was getting the right part. I thought I could order the whole door, and found out after several calls they don't sell the whole door. Part Select both times I put in my order had the parts at my door within 2 to 3 days. I also had to return one of the parts and within 2 to 3 days the part was credited to my account
Parts Used:
Inner Door Glass Pane
  • Garry from Livermore, CA
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers
9 of 9 people found this instruction helpful.
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1998 oven unit flashing F3
SHUT OFF BREAKER FOR OVEN! pulled oven out to get at backside,removed 3 screws on back coverplate,removed 2 screws inside oven at sensor in top left corner of oven,disconnected plastic clip at back ,pulled old sensor through hole.replaced sensor with new in reverse order. 15minutes tops.
Parts Used:
Long Oven Sensor
  • chris from houston, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
10 of 14 people found this instruction helpful.
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Both outside door handles turned very beige
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you
Parts Used:
Spray Paint - 12 oz. - White
  • Howard from Boynton Beach, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
22 of 51 people found this instruction helpful.
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The oven door didn't shut all the way
Clearly, the oven gasket was not the cause of the problem.
The hinge replacements did not fix the problem. I think the problem was that the hinge's mating part inside the door had been deformed, perhaps by leaning on the door when fully opened. I compensated for that by placing two stacked magnets near the upper hinge mounting screw hole on the inside of the oven body. (0.75" screws , 8-24 or metric equiv., needed for the upper screw location.) This gave the hinge about 15 degrees of additional door tilting force. In addition, I added 6 ceramic magnets across the top of the door mating surface, kudos to that website. Now it pulls fully flush with the magnets.
Ceramic magnets are good to 400+ degrees and they come in boxes of 120 for $12.00.
I only had one oven as a sample, but I could see what I thought was deformation on the inside of the oven door where the hinges are inserted. In this case, I think that makes (only) hinge replacement futile.
Sorry if this solution does not fit your marketing desire, but I did leave the new hinges installed.
Parts Used:
HINGE- DOO
  • Barrett from MERCER ISLAND, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
8 of 9 people found this instruction helpful.
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Lower range burner element burned out
Should have been under the 'very easy' category, unscrew 2 screws, pull out old element, disconnect wires, reconnect new wires and screw back in. Unfortunately the right wire disconnected while pulling out the element, so I had to pull the the stove out, disconnecting vents in the process, then remove the back to be able to feed the wire back in thru the element hole . While back here I noticed that the reason the wire came off is that the way it was routed behind the stove cover was such that there was virtually no slack to be able to pull the element out in the first place. I'll bet that at the factory, the element was installed first, THEN the wires were connected. Whoever was on the line that day made extra sure of no slack in back, and that made the job take 5-6 times longer than it should have. As for the part replacement, it was a perfect match to the original part so it was super easy once the wire got back in the oven...
Parts Used:
Bake Element
  • Andrew from SAINT PAUL, MN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
7 of 8 people found this instruction helpful.
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glass pane was cracked during the cleaning process
needed to completely dis assemble the oven door to get to the inner pane of glass...took some time...I was able to do it on my own...could possibly go a little quicker with two people for a few of the steps...but possible by one...then reinserted the glass pane...and then need to re assemble the door layer by layer...up and working again...would have cost several hundred dollars if need to call a repair person in...this way was the cost of the piece..less than $70 ... and my time...well worth it....thanks
Parts Used:
Inner Door Glass Pane
  • Ellen from Shelton, CT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers
8 of 11 people found this instruction helpful.
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My old element finally went out
Easy peasy...1. Take 2 screws out to remove the back cover. 2. Unplug the 2 wires from the element. 3. Remove the 2 screw holding the element from inside the oven and take out the old element. Repeat the steps above in reverse order.
Parts Used:
Bake Element
  • Ricky from JASPER, TX
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
6 of 6 people found this instruction helpful.
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Two digits on the touch pad didn't work "9" & "0". Went to utube and they said hinges go bad causing heat to leak affecting touch pad
Pull range out 6 inches. Open door to 45 degrees and pull up to remove door. Remove both side plates, two screws each side. Remove both hinges by loosening two small bolts on the front of range that connect to the hinges. Place new hinges in place. Bolt hinges using bolts you removed, replace side panels. Slide door on hinges and push back range.
Parts Used:
Door Hinge - Left or Right Side
  • Patrick from MORAGA, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
7 of 9 people found this instruction helpful.
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Stove top wouldn't come on. Oven couldn't go higher than low heat
Had a technician from Home Advisor to check the problem out with my Whirlpool Double oven(1 1/2 old). Paid $60 to find the problem. According to the technician problem was control board and cost of labor and parts $465.00
Jumped on Part Select website, placed a question with my stove problem through the chat. Immediately they answered my question and told me the problem was the Terminal Block. Cost of part and shipping $25.00. Replaced it myself and everything works fine.
Thank you, Thank you Part Select for your help and honesty.

Sincerely
Peter from Maryland
Parts Used:
Terminal Block
  • Peter from FREDERICK, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
7 of 9 people found this instruction helpful.
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Downdraft Blower Failure
Blower motor stopped working and the breaker tripped. Horrible smell! from the somewhere in the oven. Looking at the wiring diagram told me that there was a relay board feeding he motor, but I had no idea where it was, which took a little Internet searching to find it. Finally seeing that it was in the rear I was happy to see that there was enough flexible gas line to pull out the stove enough to check the board, which was fried. I replaced the board and then looked for the reason it smoked and found that the blower motor was shorted (and stank horribly).
It was straighforward to replace, but when I put everything back, NOTHING worked at all - no lights on the control panel, nothing. I then checked the voltage across the terminals and saw 240V and was puzzled until saw that there was no 120V to neutral where the plug connected to the back of the stove. The outlet, however, had 120V to neutral. Since it was a molded plug I thought that was not likey to be a cmmon failure, so after killing th breaker I took off the outlet cover that the stove plugged into and found out that the neutral terminal was intermittent.
The neutral contacts were not grabbing the netral terminal on the plug tightly enough and were a little discolored in one spot. All that moving around of the plug while moving the stove probably moved it just enough not to work at all - that thing was a fire hazard that I'm surprised hadn't been the cause of more damage in a house only 12 years old. Rather than try and clean the termnals and trust bending them to be tighter (and worry about metal fatigue) I spent the $10 so that I could sleep better for a tight new 240V 30A outlet.
Everthing works like a charm now.
Parts Used:
Blower Motor Urethan Foam Gasket
  • Steven from Marshfield, MA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
10 of 19 people found this instruction helpful.
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Oven would stop heating after a few minutes of operation
Heat escaping from the top of the over door would overheat the electronics and cause the system to show error codes F1 and F3-1. Error code F3-1 suggests that the oven temperature sensor was bad. I replaced the sensor but that did not stop the problem. Replacing the oven door gasket stop the heat leak and solved the problem. I simply pull the old gasket off the door (it stuck a bit at the bottom but a pair of pliers solved that problem, then push the new gasket into place without any tools. The old gasket was very hard and non-complient where food had spilled on it and baked hard.
Parts Used:
Door Gasket
  • John from Ashland, OR
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
5 of 5 people found this instruction helpful.
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Glass on inside of oven door cracked
I took the oven door apart, pulled out the broken fragments of glass and replaced it with the new glass. I should have taken notes as I took the door apart because it was a bit tricky to remember how all the pieces fit back together.

I was very impressed with how quickly the parts were shipped and the quality of the packing materials to protect the glass as it was shipped.
Parts Used:
Inner Door Glass Pane
  • Tim from Athens, OH
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
5 of 5 people found this instruction helpful.
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inner glass on oven door cracked.
Repair was very simple. Took the door apart in layers, replaced the glass and put everything else back. it took longer to clean the stove than it did to actually take it apart and put it back together. guess i didnt need to be that much of a clean freak!
Parts Used:
Inner Door Glass Pane
  • valerie from lanoka harbor, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
6 of 8 people found this instruction helpful.
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Several buttons not working, oven randomly shuts off
Several buttons stopped working on my stove—after a while all I could do was bake (couldn’t convect, turn on the vent, etc.). And, while baking the oven would often turn itself off. I replaced both the control panel and board.

TURN POWER OFF AT BREAKER

1. Removed the two screws on either side of the control panel on the sides of the stove.

2. Opened the oven door and used a nut driver to unscrew the four hex screws under the control panel.

3. Removed the burner knobs and removed the screws behind them.

4. Tilted the control panel up from the bottom and then pulled it out.

5. Removed the metal shield behind the control board.

6. Took a picture of the wiring (so I could remember where everything went). Removed the wires from the control board.

7. Removed the final two hex screws under the control board.

8. Unboxed the new control board and control panel.

9. Positioned the control board in the control panel and attached it with the two hex screws on the bottom of the panel.

10. Attached the ribbon from the control panel to the control board.

11. Refer to the photo and reattach the wires to the control board.

12. Reattach the metal shield behind the control board.

13. Tilt the top flange of the control panel up under the lip of the range top. Lower the bottom of the panel until it’s in place. Be careful that no wires are hanging out of the bottom.

14. Turn power back on and test (easier to do before screwing everything back in).

15. If everything’s working, screw in screws on either side of panel and four hex screws underneath. Reattach burner knobs.
Parts Used:
Electronic Control Board Control Panel - Stainless/Black
  • Paul from ARLINGTON, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
5 of 5 people found this instruction helpful.
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All Instructions for the JDS9865BDP
31 - 45 of 198