JDB9000CWS3 Jenn-Air Dishwasher - Instructions
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Dishes not getting washed but water draining and filling working
Remove dishwasher from under kitchen counter. Lay down washer on it's back using some towels or other soft material to protect floor. Disconnect plug from pump motor and to get to the hose clamp easily I had to remove diverter motor. Be careful and slide diverter motor out slowly as it needs to engage the disc when putting back together. This took most of the time since I had to orient the disc slot with the diverter motor shaft that has mating tongue that goes into slot. Install pump motor but use liquid dish soap as lubricant to get hose elbow and pump inlet to slide in mating parts. Be sure to lubricate with same on tang that fits into rubber slot. Tighten elbow hose clamp with proper pliers for job. Re-install diverter motor assembly. Inspect for any oops's and install washer back under counter. Hook back up to drain, water and electric power.
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Bruce from Sultan, WA
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Socket set
6 of 7 people
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Was not draining, did not hear motor
Installed new pump from the front. Power off remove front cover reached my hand behind pump for release clip, push down turned counter clockwise pump comes out. Disconnected electrical plug attached plug to new pump. Put pump in at 45 degrees rotated clockwise until hear clip lock in . Tested then replaced cover
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KEVIN from BEL AIR, MD
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
6 of 7 people
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old hose possible leakage
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Fred from Kernersville, NC
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Pliers, Screw drivers
8 of 13 people
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Door spring broke-Door falls down
Remove 2 screws on lower baseplate. Remove 2 screws that hold dishwasher inside cabinet( may be attached to counter top or side cabinets). Turn off water supply to dishwasher. Remove any connections such as water supply, electrical connection, or waste water line that prevent dishwasher from being pulled out about 3/4 of the way. With the dishwasher door closed, remove broken parts and replace with new parts. Pull on spring to make final connection of nylon cable. Reverse the above instructions for re-installing the machine.
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Peter from JERICHO, NY
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set, Wrench set
6 of 7 people
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The door gasket leaked water at the bottom of the door, No visible gasket damage.
I removed and reinstalled the new gasket per the video instructions, but I found the corners to be much harder to install than indicated. I finally used a large, flat, dull screwdriver to carefully push the gasket all the way in, and used my fingers to feel whether the gasket was all the way in. I figured if the gasket wasn't all the way in, I would have a leak at the bottom of the door because the top of the gasket would stick out farther than the bottom, which is exactly what the original symptoms were. Perhaps I didn't need a new gasket? There was no visible damage. Pushing in the corners of the original gasket may have fixed it, but the new gasket worked perfectly! Thanks, Part Select!!
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WILLIAM from SYRACUSE, IN
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
7 of 10 people
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All wheels on lower dish rack wheel assembly were broken making the dish rack very difficult to push into dishwasher and remove it.
All four original wheel assembly's were difficult to pop out so used pliers and cutter to brake original part and remove it. Nothing on the original wheel assembly was needed for the repair so braking them off was ok. The new wheel assembly parts, with two wheels on each (4 total), two wheel assembly's on each side of the rack, were easy to install- no tools needed. Each wheel assembly just popped right into place.
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Lance from New York, NY
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
5 of 5 people
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Door spring broke-Door falls down
Remove the mounting screws that hold the dishwasher under the counter top. Remove dust cover plates at the bottom of the machine. The machine will have to be pulled out, so turn off the water to the machine. Usually under the kitchen sink. Disconnect water supply and push it out of the way so the dishwasher can be pulled out. Pull machine out enough so you have access to the door cables and springs. The door will have to be in the closed(up) position to do the repair. Usually only one side is broken. Start with the broken side and copy the working side when installing new parts. Then repair the working side. To get the working side apart just pull on the spring and disconnect it from the cable. Do the reverse to reinstall.
Parts Used:
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Peter from JERICHO, NY
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set, Wrench (Adjustable)
6 of 8 people
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Drain hose broken.
Removed the old hose, after loosing metal looking rings. Installed new hose ad finally tight firmly the looking rings, using wrench and socket.
Parts Used:
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Giorgio from Savannah, GA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set, Wrench set
8 of 14 people
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A wheel on one of the bottom rollers was falling off
I give you a 5-Star customer review.
When the button holding one of the rollers in place fell off, I was lost, didn't know what to do. Then I found you online and called, there was virtually no waiting time on hold, and a very helpful representative quickly found the correct part and ordered it for me. It arrived in only 2 days! Removing the old roller assembly with a screwdriver was a easy, it took 2 seconds. Snapping the new one into place was more difficult -- it took me about 5 minutes to figure out how to do it, and an instruction diagram would have been helpful, but that was a minor inconvenience.
I cannot thank you enough. Excellent service! Definitely 5-Stars!
When the button holding one of the rollers in place fell off, I was lost, didn't know what to do. Then I found you online and called, there was virtually no waiting time on hold, and a very helpful representative quickly found the correct part and ordered it for me. It arrived in only 2 days! Removing the old roller assembly with a screwdriver was a easy, it took 2 seconds. Snapping the new one into place was more difficult -- it took me about 5 minutes to figure out how to do it, and an instruction diagram would have been helpful, but that was a minor inconvenience.
I cannot thank you enough. Excellent service! Definitely 5-Stars!
Parts Used:
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Joel from NEW YORK, NY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
5 of 5 people
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Drain pump Plastic impeller broke inside
Located drain pump under dishwasher disconnected electrical from wall and pump twisted pump to remove, and installed new pump. Great customer service from Parts Select, helped to make sure i was ordering the correct part.
Parts Used:
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Hector from RCH CUCAMONGA, CA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
5 of 5 people
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Broken Mounting bracket
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Roy from HIGGINSVILLE, MO
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
8 of 14 people
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The track that allows top rack of dishwasher broke on both sides
Removed screws holding dishwasher in place. This dishwasher has one one the left and right side after you open the door hidden behind a plastic hole cover that you can pry out of place with a putty knife or some other thin tool. After this pull the dishwasher out about halfway and there are 4 screws on each side of the dishwasher (on the outside) that hold the top track assemble. Just unscrew these with the appropriate sized socket, remove the old track and screw in the new track. Super easy. Anybody can do this.
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Robert from TERRELL, TX
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Socket set
5 of 5 people
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New filter
Ordering the part was very easy. It shipped fast and delivered over 3 days. It fit perfectly
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John from SAINT CHARLES, MO
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
6 of 8 people
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Slide Track both sides
Was easy to do but would recommend getting the 4 bolts that hold both racks in. The ones on the left side had rusted and hard to remove and reuse
Parts Used:
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JAMES L from WARRENTON, VA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver
5 of 5 people
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Upper rack ball bearing track failed
Not a difficult repair, but made more difficult than it should have been by KitchenAid's decision to attach the track from the outside,rather than the inside. Remove the top and bottom racks (top rack just lifts off its tracks). After turning off power, remove the trim panel below the door, then open the door and undo the screws holding the tabs at the top where the dw is attached to the underside of the countertop. Lower the adjustment legs at the bottom front with an adjustable or sized end wrench. Assuming enough slack in the supply and drain hoses and power supply line, just pull the dishwasher about halfway out which will give access to the bolts holding the track mounts. You'll have to pull back the insulation to access the bolts. Then with a nut driver or socket wrench remove the bolts, put the new track in place and bolt in. Actual replacement takes less than five minutes. All the prep work to get to the mounting bolts is most of the work. If you have to disconnect the hoses or power it's a bit more, but I didn't have to do that. I made the mistake of only ordering the one track that failed (outraged that I have to replace this after only 5 years or so and too cheap to buy both), but in retrospect, I can see that I should have bought both. The opposite side is not in great shape and will need to be replaced at some point.
Not a difficult repair-well within most people's skill level. But really KitchenAid - either design the track to last longer or make it easy to replace without pulling the dw out!
Not a difficult repair-well within most people's skill level. But really KitchenAid - either design the track to last longer or make it easy to replace without pulling the dw out!
Parts Used:
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Daniel from WELLFLEET, MA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers, Wrench (Adjustable), Wrench set
5 of 5 people
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