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JDB8500AWY2 Jenn-Air Dishwasher - Instructions

All Instructions for the JDB8500AWY2
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Drain hose broken.
Removed the old hose, after loosing metal looking rings. Installed new hose ad finally tight firmly the looking rings, using wrench and socket.
Parts Used:
Drain Hose
  • Giorgio from Savannah, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set, Wrench set
7 of 13 people found this instruction helpful.
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Dishwasher door falls when opened
First, I bought the door balance link to replace the broken links that connect to the springs.

Because I didn't have enough slack to simply pull out the dishwasher far enough to reach the springs, I had to disconnect the water line and electrical wiring.
The only reason my repair took as long as it did was because there was so little room underneath the dishwasher for disconnecting the water line. I had to buy a shorter adjustable wrench. Also, I had leaks after reconnecting the water line. I had to tighten the compression nut as far as it would go. The nut wrapped around a white substance that had been applied to the threads (I believe this is called pipe tape), which did the trick for sealing the leak.

The repair was a complete success! The parts arrived fast and the information from other customers on the the PartsSelect website was invaluable.
Parts Used:
Door Balance Link Kit
  • Mark from Seattle, WA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Wrench (Adjustable)
5 of 7 people found this instruction helpful.
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Housing outer piece was broken
Removed old housing parts and replaced them with the new parts I ordered. Very easy
Parts Used:
Adjuster Housing - Left Hand Adjuster Housing Cover Adjuster Arm Clip
  • Larry from MANCHESTER, NJ
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
4 of 5 people found this instruction helpful.
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A plastic retainer pin for the bottom kick panel was missing.
simply line up the new pin with the rectangular slot in the kick panel and metal panel behind, slide the pin in and turn it with a flat blade screw driver.
NOTE: the original pin was black. A black replacement part cost $29 plus shipping! A knock-off pin was only $6 plus shipping. I got the cheap one and colored it with a black Sharpee marker before installation.
Parts Used:
Retainer Clip - White
  • Todd from ROTONDA WEST, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
4 of 5 people found this instruction helpful.
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Slow water drip on bottom side of door, both sides.
Pulled off old seal. Pressed into groove the new door seal. No parts required.
Parts Used:
Dishwasher Door Seal
  • Kelly from KINGWOOD, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
4 of 5 people found this instruction helpful.
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plastic parts degraded and failed
I pulled the rack and removed failed parts, then reassembled. I would note that the videos are helpful as dishwasher racks can be a bit of a puzzle.

Why manufacturers use so much plastic in a heated environment is beyond me. The heat cycle degrades the plastic to failure - poor design!
Parts Used:
Adjuster Housing - Left Hand Dishwasher Upper Rack Adjuster
  • Edouard from DANBURY, CT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
4 of 6 people found this instruction helpful.
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One side had broken
This was tricky, not so much the difficulty of the repair so much as finding the right instructions. There weren’t any on your website. YouTube videos were all over the place in terms of specific set ups. Eventually I found the right one. This would have been very easy and would have taken less than 15 minutes if I had the right instructions from the start. Most of my time was taken with searching for instructions.
Parts Used:
Dishwasher Upper Rack Adjuster
  • Arthur from GLENSIDE, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
3 of 3 people found this instruction helpful.
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The Adjuster tabs broke on both sides
Two of the four small nylon/plastic tabs on the adjusters that support the top rack on the rack slides, broke off (one on each side).

Before the new parts arrived, I printed the limited (but definitely helpful) instructions that were available and familiarized myself with the adjuster assemblies.

As practice, I took one adjuster assembly apart making notes of any "gotchas." The main gotcha I found is that the nylon/plastic parts are easy to break (obviously) as prying is involved during removal and replacement. It took me about 20 to 25 minutes to take one side apart and about 10 minutes to put it back together again.

When the new parts arrived, I was able to do the first side in about 10 minutes (removal and replacement), and the second side in about 5 minutes, all because I had printed the instructions, familiarized myself, and practiced. I hope this helps.
Parts Used:
Dishwasher Upper Rack Adjuster
  • Michael from MIDLAND, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
4 of 6 people found this instruction helpful.
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Upper Rack Wouldn't Close
Hardest part was figuring out how to release and remove upper rack as mine did not match the instructions. After that is was tricky but not overly difficult. The instructions on-line did not make sense, but it all was fairly intuitive process. Take some before pictures, lol. Dishwaswasher works great.
Parts Used:
Dishwasher Upper Rack Adjuster Dishwasher Positioner
  • Susan from SEATTLE, WA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
3 of 3 people found this instruction helpful.
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Plastic peg that holds the upper main rack failed and broke off left side allowing the rack to droop and not usable.
In looking at the parts catalog the part I needed didn’t state left or right side piece. I understood that the same part was used on both sides. Knowing the other side may fail also I ordered (2) pieces. Once they arrived I took apart the surrounding element using a screw driver to pop the enclosure apart carefully. I noted where each clip went and re-assembled the enclosure.
Parts Used:
Dishwasher Upper Rack Adjuster
  • Harold from OMAHA, NE
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
3 of 3 people found this instruction helpful.
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Needed a tub sound shield
All I had to do is lay the shield over the top and sides and used a couple of clips to hold in place as it was slid under the counter top. It couldn’t have been easier.We had searched everywhere for this replacement shield and parts select was the the only ones that had it. Very good service and fast delivery,
Parts Used:
Tub Sound Shield - Insulation
  • Carol from REIDSVILLE, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
3 of 3 people found this instruction helpful.
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Dishwasher door leaking
Pull the old seal out and push the new seal in. Done. Easy. The only issue is the door is still leaking and I have to replace the seal and the plate that goes across the bottom of the door.

Order both this seal and the seal for the bottom of the door at the same time.
Parts Used:
Dishwasher Door Seal
  • Paul from HGHLNDS RANCH, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
3 of 3 people found this instruction helpful.
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The small knobs wore off that hold upper rack on the "drawer" guides.
I watched online repair video for replacing the part. 3 different clips held the part in place. Video showed how to properly remove each clip & also how to put them back on once part is replaced. Video was immensely helpful because I was afraid I break something else trying o remove them! I ordered & replaced the part by myself without help from my husband. My daddy would've been so proud. :)
Parts Used:
Dishwasher Upper Rack Adjuster
  • PAM from SISTERS, OR
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
3 of 3 people found this instruction helpful.
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Left and right upper dish rack slide track started losing bearings, plastic holding left side completely fell apart and top rack fell down. The upper rack adjuster also broke as a result.
Make sure you have everything you need before you start. The upper rack adjuster broke when the left track failed and needed to be replaced. Although only the left side track failed, the right side would have soon enough.

This repair was fairly simple. First, toggle the circuit breaker off and turn off the water supply under the sink. Remove gray plastic covers to expose and remove Phillips head screws on each side of inner door frame then remove plastic kick plate before sliding the dishwasher out roughly 20”. The insulation needs to be folded back (tab release back bottom corner) to expose the four rack fasteners on each side. A small socket bit (I used a slow speed hand drill) makes quick work of removing old tracks but make sure one hand is inside on the track to catch what’s left of it. Replace both tracks (the second will fail) arrow pointing up using the fasteners you removed. Reset the insulation and make sure water, drain and electrical connectors are all in good order before sliding dishwasher back and fastening side frame screws to adjoining cabinets (tip: use painter’s tape or similar to keep screw head connected to screwdriver). Replace plastic caps and the kick plate. I had to replace the upper rack adjuster before reinstalling the upper rack on the new tracks. Check the bottom filter and reservoir for any plastic bits or ball bearings and remove them before turning power and water back on. Enjoy not having to hand wash dishes again. For me, about 40 minutes.
Parts Used:
Dishwasher Dish Rack Slide Track - Right Side Dishwasher Dish Rack Slide Track - Left Side
  • William from JACKSON, NH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
3 of 3 people found this instruction helpful.
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basket rail repair
unplug, disconnect water, remove all screws holding the machine in the cabinet. slide out the machine to access the 4 bolts hold the rail. Have a prop to hold basket in place as you remove old rail> Plastic clips front and back, hold the basket to the rail. Be careful not to break, not include with the replacement rail. If you are not handy with tools and no insight...hire it done
Parts Used:
Dishwasher Dish Rack Slide Track - Left Side
  • JERRY from BUCYRUS, KS
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
3 of 3 people found this instruction helpful.
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All Instructions for the JDB8500AWY2
76 - 90 of 446