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JCD2389DEW Jenn-Air Refrigerator - Instructions

All Instructions for the JCD2389DEW
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Freezer condenser frosting up - 2nd ADC purchased
This is the 2nd time I replaced the ADC, the freezer condenser was frosting up again and wouldn't keep the freezer or refrig cold. 1st part only lasted 6-months. The simple fact is that the ADC used in the Maytag as well as others is under designed; I purchased 2-this time, 1's a spare, and you know it going to need to be replaced again. Sadly I'm stuck with this Refrigerator for at least 2-years before I buy another, it's only 5-years old. From my experience (with other Maytag products I've purchased recently) I'd never buy another Maytag product, ever! Since Whirlpool bought Maytag, I'm taking Whirlpool off my list too. Thanks Partselect for such a speedy delivery on the part everything back to normal, at least for now, wished I knew how long this ADC will last?
Parts Used:
Adaptive Defrost Board
  • Edward from Landing, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
14 of 15 people found this instruction helpful.
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Constant running, ice build-up in evaporator, fridge side warm
Simple parts replacement. The temp control was a bit tricky as it involved replicating the bends of the tiny tubing for the sensor coil, but everything is so modular that it was not that difficult.

Freezer defrosted while doing the control repairs, it had a lot of ice stuck in the evaporator because the defrost function was not working.

The worst part of all this was moving the food and making sure it did not spoil.
Parts Used:
Defrost Heater and Thermostat Assembly Adaptive Defrost Board Temperature Control
  • James from Scotts Valley, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
17 of 24 people found this instruction helpful.
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Fridge thawed - Compressor cycled on briefly then cut off
I rolled the fridge forward and removed the cardboard backer plate. Listening to the the compressor click in failed attempts to start, I was hoping it was just a failed relay.

I unplugged the fridge,took a photo of the wiring and removed each wire from the relay. Removing the relay from the compressor took some effort. (Pull hard or pry loose with a screw driver as it is a snug fit.) Shaking the failed part gave the sounds of a baby's rattle so ordered the replacement kit.

The parts received were quite different that the original. Rather than a modular plug, the kit consists of the two components a wire jumper and a large plastic housing. Perhaps there will be less heat build up and this will last longer.

The directions were straight forward, but the black & white photos had little contrast and some details were hard to make out. The wiring color scheme in the instructions did not match my unit. Checking the on-line wiring plans confirmed that it had also been missing a ground wire to the compressor all these years -- yikes! After plugging in the two components to the compressor and connecting the wires and adding a ground, I aligned the plastic housing over the connections. The cover did not snap into place with any authority, but appears to be secure.
Parts Used:
Overload and Relay Kit
  • Scott from Flowery Branch, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
18 of 27 people found this instruction helpful.
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Ice stripper broken on ice maker
I unplugged the fridge. Loosened the 2 top screws on the ice maker and removed the lower screw. I disconnected the wiring harness and removed the Ice maker. I removed the plastic timer cover in front. I then loosened the screws on the face of the ice maker and removed the broken ice stripper and replaced it with a new one. Re-tightened the screws on the face, installed the timer cover, plugged in the wiring harness, re-attached the ice maker. Plugged the fridge back in and walla, it was making ice in 30 minutes!
Parts Used:
Ice Stripper
  • Kenneth from New Braunfels, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
17 of 24 people found this instruction helpful.
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Door flap not opening correctly and noise when pushing button for water
This repair was relatively easy due to the instructions provided and took about 15 minutes. Originally, I had bought a door flap thinking that was the problem (a small plastic piece on the flap had broken off) but after replacing that the assembly still would not allow ice flow. I then purchased the kit including solenoid and the repair worked. I had a bad solenoid all along. My suggestion is to replace the entire kit rather than one part as it is likely all parts need replacement.
Parts Used:
Ice Dispenser Solenoid and Door Kit
  • Charles from Allen, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench set
13 of 13 people found this instruction helpful.
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Freezer was not staying cold enugh for ice maker to work. Discovered fan was not working to cool condensor. Fan motor would only run if manually turned.
Unplugged refrigerator. Removed lower back access panels and panel running up the back of refrigerator. Removed and disconnected old fan. Removed old fan motor from mounting bracket. Removed fan blade from old fan motor and placed on new fan motor. Connected new fan motor to power supply. Tested. Reinstalled.
Parts Used:
Condenser Fan Motor Kit
  • David from Cedarville, OH
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers, Socket set
14 of 16 people found this instruction helpful.
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Old Icemaker noisy and stopped making Ice
The old icemaker had a bad motor and would stall in the fill cycle causing my kitchen to flood on occasion.

The new one was so quiet, I thought it didn't work!

Anyway, one nutdriver and 5 minutes and I had the new one in there... It is so quiet, and I always have plenty of ice now!!!

Thanks!!!
Parts Used:
Replacement Ice Maker
  • Daniel from Rhinelander, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
18 of 28 people found this instruction helpful.
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No water in door or icemaker
From the beginning I have never had good water flow in the door and ice cubes turned out funky. I tried replacing the filter once with hardly noticeable change. The change I did see was $35 less in my pocket. So I bought a filter bypass plug and it now works like a champ. I have well water so I trust its quality and I am very satisfied. I would describe how I did the repair but if you don't no how to change out the filter you probably shouldn't be trying it.
Parts Used:
Water Filter Bypass Plug
  • Eric from Menan, ID
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
15 of 21 people found this instruction helpful.
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Broken cup water fill on ice maker
I called the local Amana repair man, wanted $150 for a new ice maker because they could not get the part I needed. Found Partsselect.com and the part cost $17 with shipping. They saved me over $100. The repair was very easy too, just removed a couple of screws.

Thanks,
Matt
Parts Used:
Water Fill Cup and Bearing
  • Matthew from Aurora, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
13 of 15 people found this instruction helpful.
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Ice dispenser acting irradically
Simple to fix. Watched the video and noted what to do.
Replaced the control board, solenoid, and limit switch. Woks like new!
Parts Used:
Dispenser Control Board
  • Greg from Highland Village, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
15 of 21 people found this instruction helpful.
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Ice maker over flowing
My ice maker was overflowing and i realized that it was the water valve that needed replaced. unscrewed 1 nut, unhooked 3 water lines, unhooked electrical components and re-installed in reverse order. took about 10-15 mins.
Parts Used:
Double Inlet Water Valve
  • ben from manhattan, KS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
13 of 16 people found this instruction helpful.
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lower left shelf support was broken
I removed all contents from the lower shelf. I, then removed both of the pull out drawers. Secondly, I removed the lower glass shelf and the glass support tray. At this point all four plastic shelf supports were accessible. I removed the inner screw from all four supports and replaced with four new shelf supports. Then reassembled in reverse order. Very easy to do!
Parts Used:
Crisper Drawer Shelf Support Screw
  • Michael from Torrance, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
21 of 41 people found this instruction helpful.
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Fridge door would not seal, some days it would seal and other days it would not
I read many reviews on how to change the seal/gasket, and decided that as I was the only one around to do the job, it would be easier to take the fridge door off and then lay it flat. remember to take the handle off as well. Then it was a case of taking each screw of, there are many to remove. While this job was being completed, I placed the new gasket in hot water from the tap to soften the gasket as it came in a box folded. Once all the screws were removed , then it was a case of fitting on the new gasket starting from top and working my way around. finally placing all the screws back, but not too tight. Then I placed the door back and also placed a flash light in the fridge to see if any light was coming out. The door opened and closed without any problems and the seal did not have any gaps. finally with door on the fridge, I tightened the screws-only hand tight. Job completed. This may sound obvious, but any way, dont forget to disconnect the fridge from the electrical supply, otherwise you risk burning out the motor, with all the extra work the fridge has to do, while you are doing the replacement.
Parts Used:
Fresh Food Door Seal
  • Amin from Ocala, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
11 of 11 people found this instruction helpful.
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Water dispenser and ice maker wouldn't work (bought the fridge u$ed)
I bought the following parts:

PS109042 Double Outlet Water Valve
PS46363 Dual Outlet Water Valve Kit

When I bought the fridge, the part that PS109042 replaces was cracked and leaking water badly. When I ordered the replacement part, I got confused and ordered PS46363 by mistake. The original parts look similar even when side by side, but the replacement parts are revised drastically.

PS46363 is for the line that is between the water source and the water filter. The original lines from the filter are split (the original part has two inlets) and pipe to one inlet. You'll have to cut your hose right before it forks. The directions that come with the part are very straight-forward.

PS109042 actually distributes the filtered water to the water dispenser and icemaker. The old part had plastic fittings that held the water hosing to the part. The new part has no plastic fittings, yet holds the hosing to the part tightly. The directions that come with the part are very short and concise.

I also replaced the factory water filter with a Brita replacement (they are cheaper and I've used Brita filters before...they are solid).

All in all, I spent less than $100 on fixing a $500 used fridge that works as good as new. My wife was initially doubtful but fairly satisfied with the cost of the parts and the simplicity of installing them.
Parts Used:
Dual Outlet Water Valve Kit
  • Ronald from Gainesville, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
12 of 14 people found this instruction helpful.
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ice dispencer would not stop dispencing
first i remove the two screws like the guy said on your web site. then i pulled the cover off with a upward motion revealing three more screws witch i removed. I then removed the dispencer. unpluged the wires and removed the switch and pad and replaced with new parts.I reinstalled the wires then the unit, installed the screws and cover.Checked for proper operation.Then enjoyed that cold beer! Thanks to your wed site and repair info. I saved at least 100 buck to the repair man. Thanks Partselect.com
Parts Used:
Limit Switch - 2 Terminal Actuator Pad
  • james from emmitsburg, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
11 of 11 people found this instruction helpful.
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All Instructions for the JCD2389DEW
46 - 60 of 923