GRF258JTKA (ATICLGA) LG Refrigerator - Instructions

Just searched online, found PartSelect, ordered the part, replaced it. Perfect

Very easy...just remove fruit/vegetable baskets, remove glass shelf and frame, Unscrew the 3 screws that hold in the metal rod from the old one and re-install it in new shelf frame. Voila. I was going to have to wait 2 weeks for a service call and then who knows how long while they ordered the part. Took care of it myself in 3 days - fast, reasonable shipping and part cost. Thank you!

replace piece

While cleaning out the frig we removed the bottom shelf to remove the glass and really scrub it down. When we went to put it back in, my wife grabbed the crisper door front and snapped it offf. I immediately went to the computer to find a replacement part and found PartSelect.com. I plugged in the model number and I immediately saw a diagram to pick out my part. I had it ordered before she got all the food back in the frig! The part arrived early and I installed it in a matter of seconds. So easy to find the part, order it and install. You have a new customer!!!

Removed two drawers and drawer covers, glass shelf and door frame. Replaced in reverse order.

I removed the old shelf and disassembled all the parts, removing glass shelf, bins, doors, etc. for use with the new shelf frame. Unfortunately, I hadn't been able to find all the roller assemblies from the original shelf and didn't realize that they were not considered part of the shelf frame. So, after reassembling all the pieces that I had, I still needed to order one additional roller assembly and specialty screw. Knowing this up front would have saved me a nice chunk of time and additional shipping charges. Otherwise, the repair was pretty straightforward.

I got my brother to do the repair....lucky me.

The online list of parts for this appliance was printed very small and was very intimidatingly busy. Calling the Help Center proved to be our saving grace!! The woman at the Help Center was awesome. Together, we figured what pieces I needed and they arrived within 36 hours; I was extremely impressed. The replacement parts did not include the accessories but we had the needed rollers and metal support bar from the original pieces and installed them readily on the new pieces. All went well and we are happy to have a functioning shelf and vegetable drawers again. I cannot stress enough how content we are and how thrilled I am with the personal service I received on the telephone.