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GCG21ZESAFWW General Electric Refrigerator - Instructions

All Instructions for the GCG21ZESAFWW
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High pitch noise
My GE refrigerator emitted high pitch noise a short while ago. I tried different dampening methods that helped but not eliminating the problem. I finally replaced the fan, motor, and associated parts and solved the problem. The total cost was about $50.
Parts Used:
EVAPORATOR FAN BLADE Compression Ring Evaporator Fan Grommet - Grey Dust Cap
  • Bert from Audubon, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
15 of 24 people found this instruction helpful.
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Freezer temp too warm Refrigerator side too warm
Thanks to others who also gave some detailed instruction on repairs I was able to do the same. I have a GE Profile side by side refrigerator/freezer Model No. PSC25PSSCSS The first repair I did was to remove/replace freezer defrost thermostat sensor that is cliped to condenser tube I snipped the wires close to the thermostat and pulled it off the tube I stripped the ends of the wires and twisted the strands then placed a piece of heat shrink tube onto the wire pushing it away from the exposed wire then I soldered the two color coded wires together then I pulled the heat shrink over the conection and used a lighter to heat up the heat shrink until it sealed the conection repeating this on the othr wire as well. I then removed the Old defrost Heater element by removing to screws then I disconected the two wires by simply pulling the connector plugs off both ends of the heater element assembly. This fixed the freezer being too warm for a short time but it started getting warm again that's when I noticed the defrost fan was not working, when you have the door open to freezer push the door switch in you should hear the fan come to life and blow hard. The fan was replaced I had to remove everything to get to it it's pretty simple to do it just unplugs make sure you order the right fan though My fan comes with the Thermistor already integrated into the plug this makes it easier. This fixed the problem with both Freezer & Refrigerator The Temperatures returned to normal Freezer 0 degrees Refrigerator 37 degrees I also checked out the refrigerator side Condenser I noticed only that the Condensate pan was starting to rust so I will remove it and use some Muretic acid to clean it up and then spray it with some Cold Gavanize with Zinc you can get this spray paint at Home Depot it seals and prevents rust. Or you can order a new one for about $ 16 bucks but it will start rusting just like the old one did eventually if you do order a new Condensate Pan I suggest spraying it before you reinstall it so that it will not rust. Greg H. Eldorado, AR
Parts Used:
Defrost Thermostat Defrost Heater and Bracket Assembly
  • Gregory from El Dorado, AL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Socket set
11 of 13 people found this instruction helpful.
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Broken Switch
Just pop the old one out, careful not to lose the wiring inside the ref wall & popped the new one in.
Parts Used:
Light Switch
  • ron from hermitage, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
11 of 13 people found this instruction helpful.
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Moving the refrigerator into my new (very old) house we had to remove the doors which resulted in a crimped hose and union
Remove lower front panel, disconnect damaged union from water hose under freezer door, replace with new union, tighten and reattach front panel. No more water coming from under the unit. Ice maker and dispenser features returned to working order!
Parts Used:
Union Connector - 5/16 Inch to 5/16 Inch
  • Laura from Manchester, NH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
16 of 28 people found this instruction helpful.
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going from warm to to cold
i used the video it showed on the site or iwould not have been able to do it
Parts Used:
Evaporator Thermistor Clip
  • roy from spring hill, KS
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver
16 of 28 people found this instruction helpful.
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Replaced broken auger
After retuning the wrong part and then recieving the correct part it was fairly simple to change the auger. The only thing to be carefull about is keeping all the ice crusher parts together in propper order. also the nut on the front after removing clip has left hand threads.
Parts Used:
Auger
  • David from Arizona City, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
12 of 17 people found this instruction helpful.
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Freezer door would open when food door would close
Bought two gaskets for both doors was just going to replace both due to age. Food door gasket was received damaged shipped poorly and I am still waiting on a refund. But went ahead with the repair , since freezer door was the one I was concerned about. Opened Freezer door gasket package and it was dirty and looked old from sitting in warehouse. I had to but it in the tub to make it pliable and I cleaned it also since it was in water already. Installed it pretty simple . Turned out the refrigerator wasn't leveled properly. Didn't realize the refrigerator is suppose to slope to the back . Called up GE and they helped me out. Customer Service from partselect.com and GE were very nice.
Parts Used:
Freezer Door Gasket - White Fresh Food Door Gasket - White
  • Bernard from Bay shore, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
19 of 38 people found this instruction helpful.
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Cover was cracked affecting ice dispensation
Removed the ice tray and then the auger unit from the tray assembly. To accomplish auger removal, the auger assembly is attached to the tray assemble at the front. On the front bottom there two screws. Back them out. Then on the top of the tray assembly the auger assembly is held in position by two tabs. Depress them with a finger or thumb. Do not use a screw driver as this may result in breaking the plastic tab! The auger assembly will separate. The crusher plate easily separates from the auger assembly and is removed buy "spiraling" the plate up and off the auger itself. Simply reverse to install new plate.
Recommendation: Take this opportunity to thoroughly clean and COMPLETELY DRY all components prior to re-assemble and re-install into the refrigerator.
Parts Used:
Dispenser Crusher Cover
  • Andrew from Loganville, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
10 of 12 people found this instruction helpful.
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Freezer thaws on top, no fan running in freezer
REPLACING THE DEFROST HEATER & BRA:
1- Empty freezer.
2- Remove all shelves.
3- Remove white painted metal wall plate opposite
the freezer door. There are 2 phillips head screws
attaching it.
4- There may be ice build-up on the freezer coils,
thaw the ice using a hair dryer.
5- Remove the 2 phillips screws holding the
defrost heater to the freezer coil frame, at the
bottom of the frame.
6- Install the defrost heater to the frame.
7- Replace metal panel.

REPLACING THE DEFROST THERMOSTAT.

1-Perform steps 1-4 above.
2-Locate the thermostat at the top of the freezer
coil in the freezer.
3-Cut the wires connecting the thermostat.
4-Connect the new thermostat to the wires that
were connecting the old thermostat, connecting
the wire color to the same color wire.

Note: Connect the wires by using wire splices
available at radio shack. Use splices
sized for 20 guage wire, and wrap with
electrical tape to protect from moisture.

5- Replace metal panel.
Parts Used:
Defrost Thermostat Defrost Heater and Bracket Assembly
  • Henry from Daly City, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
9 of 10 people found this instruction helpful.
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Icemaker flap not closing, frosting up
Watched video, however could not get outer casing off. Under the panel are three small holes, pushed up with an Allen key, used a small screwdriver to wedge out, came out easily, followed instructions from video on removing and replacing solenoid
Parts Used:
Dispenser Door Solenoid Assembly
  • Graeme from Sarasota, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
9 of 10 people found this instruction helpful.
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Fridge not cold
On this fridge, you MUST take out the ice maker. First took out the shelves. Then take out the ice maker. This is done by taking out the four screws on the side that hold the assembly containing the bulb. Then there is one screw that holds that assembly to the icemaker. Do not take out any other screws, this is a mistake I made that cost me a few more hours figuring out how to get the other parts to mount correctly to the assembly containing the bulb. The icemaker should lift right out once the white plus is unplugged from the assembly that holds the light. Then took out the shelf brackets and finally could remove rear panel. Found it all iced up as others have. Took 1.5 hours to manually defrost while using sponges to sop up all the water that would run into the drain if you let it. Was about a gallon of water so using sponges worked well. Heater was open when checked with a meter, but you could tell it was blown by the way it looked. All cloudy. Put things back in reverse order. Had an issue with the icemaker shooting water out and missing the icemaker. Eventually was able to align better. This fridge had also just stopped dispensing water. I think the lines may have been frozen in the back, because one day after defrosting manually, the water dispenser started working again Overall this took about 4 hours. But a few days later, the water dispenser again stopped working. Not sure about that one. I have a valve already that I will try for this issue but somehow I don't think its the valve.
Parts Used:
Defrost Heater and Bracket Assembly
  • Christopher from Perkasie, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
9 of 11 people found this instruction helpful.
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Fresh food section lights were all out, but the bulbs tested good elsewhere.
I popped the switch out using the blade of a small screwdriver and noticed that it connected with two wires via a slide on connector for each one. I noted the info on the old switch to identify which wire went to which terminal. I held each wire with a pair of pliers while I pulled the wire connector off the terminal on the old switch. I connected the two wires to the correct terminals on the new swith, and popped the switch back into the door frame. Easy, easy, easy and saved the $40 service call + parts cost!
Parts Used:
Light Switch
  • EDWARD from INDIAN WELLS, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
8 of 8 people found this instruction helpful.
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Ice buildup. The Ice Machine was frosting over. Ice (due to frosting) would block the drop chute.
Unfortunately, the replacement part didn't come with instructions. The repair, nevertheless, was fairly straightforward. After removing the plastic parts that guide the ice through the door (by removing a few screws that attach the parts to the inside of the door), I was able to slip my hand into the ice maker dispenser and remove the old part. The part clips on. It is a tight fit through the funnel (from the outside of the freezer), however, and requires that the gasket first be "flipped" open wherein it unfolds 180 degrees. Doing this will make it easier to clip the new gasket onto the assembly.
Parts Used:
Dispenser Door Assembly or Flapper
  • Tim from The Woodlands, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
9 of 12 people found this instruction helpful.
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Ice maker door not opening
Removed panel from front of freezer door by pushing up on three spring loaded screws located in the opening where the ice door opens and closes. they are about 1 inch apart on the bottom of the opening. Push up to free ice maker panel. Remove three screws from solenoid, located at the top right. Remove wire, replace with new and that is it. Fixed the problem!! Our ice maker hadn't worked for months. Be careful if you remove the round ice maker door to clean. There is a spring that located on the left side of sprocket. The spring fell off and took me a while to figure where it came from. Recieved package in three days and the job took minutes. Works great! Very easy to complete.
Parts Used:
Dispenser Door Solenoid Assembly
  • scott from lake orion, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
8 of 9 people found this instruction helpful.
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frezer door light switch broke (I have 2 boys :)
The repaire guy came in tooke it out and told me it is goin to coast $20 for the part and $50 for the labor..... So I looked, It was soooo eeezzz ALL you have to do is get the switch out( with help of my butter knife :) it plugs in to a little outlet on the wire (on the botom side) so take out the old one and plug in the new one wich I got for $8 + $6 shipping = $15 THANK YOU PART SELECT for saving me $55 Im a 36 y/o stayathome mom and Ihave never don this before, Im very proud of my self. well... it was very easy!
Parts Used:
SWITCH LIGHT FZ
  • inessa from manalapan, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
9 of 13 people found this instruction helpful.
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All Instructions for the GCG21ZESAFWW
76 - 90 of 748