ESS25SGSBSS General Electric Refrigerator - Instructions
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refrigerator and freezer would not cool down.
First, we called Sears Repair and had a technician come to our home. He stated the motherboard had gone bad probably due to a power surge (we had no surge protector on the appliance). His price for repair was $465.00. We opted to go online for the part and found it for $165.00 through PartSelect.com. It was a very simple procedure of removing the old and installing the new. A few turns with the nut driver to uncover the part, a few tugs with the pliers to disconnect and voila!.. The fridge was back to cooling in no time.
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John from Lakeland, FL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers
6 of 6 people
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Freezer Light switch broke
Your instructions were "spot on"! Pried out broken switch with screwdriver-reinstalled new switch. Very easy! Ordered on line on a Wednesday new part arrived on following Saturday-Great service and will definately use again. Highly recommend PartSelect!
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Kenneth from Milford, CT
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
8 of 13 people
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water dispenser was slowly leaking
Shut off water supply. Unplugged refrigerator. Removed cover. (6 screws -- nutdriver will come in handy). Removed screw securing water valve to frame (again the nutdriver). Unplugged red and white power connectors to solenoids. Using channel locks, loosened nut holding main water supply to valve and removed. Depressed compression fittings to valve and pulled out plastic water lines that supply water dispenser and ice maker. Reconnected main water supply to new part. Pushed both water lines into respective fittings of new part. Reconnected power supply to solenoids. Attached new part to frame with screw. Replaced back cover. Turned water supply back on. Plugged refrig. back in. Problem solved! Savings = $300!
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Robert from Huber Heights, OH
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers
6 of 7 people
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water leak on floor
pulled out refer. found leak at corner lower back, pulled off lower cover. found valve for icemaker leaking. looked in owners/inst guide, pulled up on computer, identified part, called, order overnight part. recieved part & installed, repair complete & successful.
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Gerald from Colorado Springs, CO
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Socket set, Wrench set
6 of 7 people
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Would not defrost
Replaced defrost thermostat along with temp sensor watched the video on this page simple fix
Parts Used:
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Rachel from LUDOWICI, GA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
5 of 5 people
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Refrigerator and freezer would stop cooling. Would happen suddenly without warning. Reset of refrigerator would solve the problem and it would run fine for several days before doing it again.
Only tool I used was 1/4 inch socket. Using the 1/4 inch socket, the screws were removed from the panel covering the control board. (this is on the back in the lower right corner). When this panel is off you are looking at the control board. Next remove all the plug in connectors. Don't worry about remembering where they go. They all are different and can only go in their specific place. After removing the connectors, pull the board out. Replace the plug in connectors before putting the new board back in , then snap the board back into place.(held in by four pins). Replace the cover.
Parts Used:
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Jonathan from NEW ORLEANS, LA
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Socket set
5 of 5 people
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Ice maker working but water dispenser not working
The very first symptom here is important! The door water dispenser is not working but the ice macine is working. You may only have a frozen water tube in the door so do the following before diagnosing that your solenoid valve is bad: 1) the tube usually runs under the front of the refrigerator and usually has a quick disconnect. Undo the connection and press the dispenser. If water comes out of the tube you have a frozen or blocked tube in the door. 2) Immediately adjust the temperature in the freezer and warm the freezer compartment as much as you can without destroying the freezer contents. Wait 24 hours. This will usually unfreeze the line. Do not waste your time with a hair dryer. NOW, if this doesn't work and you are convinced you need to order and replace the solenoid, follow these steps. Assemble your tools first. I needed a good ratchet set and a screwdriver. A shop towel is helpful for spilled water. A light is handy. Pull out the refrigerator to gain access to the rear of the unit. Unplug the power and close the water valve (older homes, you may need to actually shut the house water supply). Remove the screws which hold the cover over the lower half of the refrigerator. On the left you will see the solenoid. It's always good to see that your new part matches the one you feel needs replaced. They may not match perfectly due to changing design but they should be very similar. One screw holds this part in place and access is very simple. Now simply unplug the electrical connections. In my case, one blue "blade" type connection (powering the water) and one red "blade" type connection powering the ice maker. They are not the same size and this coupled with the coloring means you will not accidently switch them. pull the tubes clear of the solenoid. This is simple and needs no explanation. Grab your new solenoid and reattach both the electrical and water lines (two, remember, ice maker and drink dispencer). Replace the single screw. Re-attach the rear, lower refrigerator cover and go to the front of the unit to check the water. You can listen carefully and hear the power engage from the new part bringing you water. Clean up, replace the refrigerator back to its place and look really tired when your wife sees that you worked "so hard"! You probably saved at least $50-$80 from a service call.
Parts Used:
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David from WATERLOO, NY
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set, Wrench set
5 of 5 people
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water line (from the PS304374 Dual Inlet Water Valve) to the ice maker was craked and leaking
1. Removed the back panel of the fridge to get access to the inlet water valve.
2. Removed black poly water line from valve (pull back on white ring where line is attached and pull the line out)
3. Removed the inlet tube from top-back of fridge (where it goes into the ice make). use putty knife to get under the sticky white gasket beneath the black oval housing and pull the tube out form the back of the fridge.
4. Replace the water line with new part taking care to properly seat the line into the the bottom water valve and pushing the water tube into the hole for the ice maker.
Note: Be sure to take off the protective covering from the white - sticky grommet and push to adhere to metal on fridge.
to be safe - use a bit of clear silicone chaulking round the perimeter of the grommet and push to tighly bond the water inlet tube to the fridge.
The reason for this - is that if you do not get a good bond using the white - sticky gormmet alone - you may have the water tube inside the ice maker freeze up.
Also once the new water line is installed be sure to secure the line to the metal back of the fridge - so the line will not move. some fridges come with metal hose clamps to do this - otherwise use duct tape
2. Removed black poly water line from valve (pull back on white ring where line is attached and pull the line out)
3. Removed the inlet tube from top-back of fridge (where it goes into the ice make). use putty knife to get under the sticky white gasket beneath the black oval housing and pull the tube out form the back of the fridge.
4. Replace the water line with new part taking care to properly seat the line into the the bottom water valve and pushing the water tube into the hole for the ice maker.
Note: Be sure to take off the protective covering from the white - sticky grommet and push to adhere to metal on fridge.
to be safe - use a bit of clear silicone chaulking round the perimeter of the grommet and push to tighly bond the water inlet tube to the fridge.
The reason for this - is that if you do not get a good bond using the white - sticky gormmet alone - you may have the water tube inside the ice maker freeze up.
Also once the new water line is installed be sure to secure the line to the metal back of the fridge - so the line will not move. some fridges come with metal hose clamps to do this - otherwise use duct tape
Parts Used:
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Daniel from ZIONSVILLE, PA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver
5 of 5 people
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The grill flew off going down the freeway.
I took the part out of the package and placed it in the recessed water dispenser/ice maker cavity. Done!
Parts Used:
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Mark from Ramona, CA
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Difficulty Level:Really Easy
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Total Repair Time:1- 2 hours
7 of 11 people
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Ice maker inlet tube was freezing up, and eventually the icemaker overfilled and completely froze up
After lots of research online, i narrowed my problem down to be the double outlet water valve, behind the fridge. My biggest problem was getting the refridgerator out of its spot, but after that it was pretty simple to change. I took the cover off the bottom, in the back of the fridge, then i removed the inlet waterline (after i turned off the water supply to the fridge). After that i removed the screw that holds the valve to the framework. Now i pulled off the two other waterlines from the old valve and moved them, one at a time, over to the new valve, along with the wire harness. The rest of the instalation was reverse order. Simple fix that im glad i didn't pay an expert to do!
Parts Used:
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Jake from Brainerd, MN
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers, Wrench (Adjustable)
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Water will not dispense and the refrigerator drawers were freezing our foods and vegetables.
It was a simple remove and replace. The new part fits directly in place of the old part. Its a pain to remove the light but once you get the light out the job is simple. The light must be pried out gently. It is snapped in place toward the air inlet cover and needs to be pried loose. Once the light is out there are 4 screws holding the air inlet cover in place. Remove the 4 screws and unfasten the wiring harness. Once the screws and wiring harness are disconnected remove the old part. Reinstall the new part in reverse order.
Parts Used:
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Jeff from Manteca, CA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
5 of 5 people
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No water from the dispenser
I pulled-out & unplugged the refrigerator. Removed the screws to gain access through the lower back panel. The water valve is on the left side as I face the back of the fridge. It has one screw holding it to the frame of the fridge. Once it is free, the main water hose is unscrewed and the two out-let lines were pulled-out. If your valve was not ruined prior to this, it is ruined now, as the lines will not re-seat. Then everything is done in reverse order. I did cut 1/2 inch off of the two lines so that they reseat into the new valve. Just push into the valve and they are good.
Parts Used:
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Anthony from Carmel, IN
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Wrench (Adjustable)
5 of 5 people
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Refrigerator
The hard part was cleaning the dust around the coil and fan area. Its plug and play right after that. Two nuts on the fan housing and a wire harness snaps on and off. Bam! 1,2,3 Up and running. . Like new. . . Thank you ps
Parts Used:
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Robert from Cutler Bay, FL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers, Wrench (Adjustable)
7 of 11 people
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cold water dispenser would not stop running
Turn off the water.
Unplug the refrigerator
Take the back off of the refrigerator
use socket wrenchs to undo and take off the water valve in the lower left corner of refrigerator.
Pull out and disconnect electrical connections
Pull out the 2 water tubes one for ice and 1 for water-white is water and black is ice.
install the new valve and connect the water and ice back in the new unit
connect the two power cords and reattach unit to the frame Turn water on and check for leaks.
If no leaks put back on refrigerator and plug in.
Wait 30 min to an hour for water to begin to flow back into the unit.
Unplug the refrigerator
Take the back off of the refrigerator
use socket wrenchs to undo and take off the water valve in the lower left corner of refrigerator.
Pull out and disconnect electrical connections
Pull out the 2 water tubes one for ice and 1 for water-white is water and black is ice.
install the new valve and connect the water and ice back in the new unit
connect the two power cords and reattach unit to the frame Turn water on and check for leaks.
If no leaks put back on refrigerator and plug in.
Wait 30 min to an hour for water to begin to flow back into the unit.
Parts Used:
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Robert from Summer feild, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
5 of 6 people
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evap fan not working.
first i removed the three screws that covered the circuit board that was bad. then i removed the 6 connectors that went from the refrigerator to the board then popped out the old board , popped in the new board reconnected the circuit connectors covered everything back up and my refrigerator is back on line. this all took about 10 to 15 minutes time ... thank you for your product it really did the job..
Parts Used:
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louis from floral park, NY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
6 of 9 people
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