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EJRR4170E1WW General Electric Washer - Instructions

All Instructions for the EJRR4170E1WW
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agitator is not moving
We couldnt figure out why our clothes werent getting clean until I took the door magnet off and placed it on the sensor so we could watch the washing machine while it was operating with the lid open. The agitator was not moving at all. I put a rope through the fins of the agitator on 2 sides, and using a board for leverage, it popped right off. I used a socket to remove the coupler screw and put on the new parts. Washer works great now. A very easy repair.
Parts Used:
Agitator Coupling Kit Dual Action Agitator
  • Eric from Tulsa, OK
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
29 of 36 people found this instruction helpful.
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Bearing above brake plate on transmission unit failed, brske material broken up
First I removed the agitator. The shoulder screw on top of the air bell was almost disintegrated, but after soaking with penetrating oil and a large channel lock pliers I removed the shoulder screw. Next, the air bell required a bearing puller to remove it from the agitator shaft (with force application to the agitator shaft from above). After two days of soaking with penetrating oil, heating with a hot air gun, and countless attempts with a pipe wrench and sledge hammer the 1 11/16 nut was not moving. I drilled down along the flats of the shaft and dug out as much corrosion as I could and filled the cavities with penetrating oil. Next, I drilled down at an angle (so as not to gouge the centering taper of the spinner hub) into the nut in order to relieve some stress - no success. I ended up using a chissel ( blade and flat round ) to break pieces of the nut away which was quite brittle. After removing about 1/8 of the nut's top and tapered portion, it began to turn out with a pipe wrench. Next, the spinner would not lift out off the shaft, so I had to remove the entire tub and transmission assembly (but with the spinner basket attached) as instructed by the paper stored within the control panel. I removed the tub support bracket and motor assembly and the pulley off the transmission (pieces of the brake pad fell out). Using a 2X6 piece of lumber, I fabricated 2 semi circular pieces to fit within the 20 inch diameter of the spinner basket and secured their position with another piece of wood. I attached eye hooks to the wood and with rope,hung the entire assembly over an I beam with the transmission in the 5 gallon bucket and the tub suspended only about an inch above the bucket. I hammered on the agitator shaft until the tub and transmission fell the inch as it separated from the spinner basket. After this, it was just cleaning the areas receiving new parts. I did use a sealant around the new tub seal edges and bottom when assembling. Other than having to tap 1/4- 20 threads in the new transmission brake flange (new part had no threads in the holes) the reassembly went fine. I did have to retighten the new 1 11/16 nut after the first use because the new brake pad really stopped the basket from spinning, but the momentom loosened the nut after 3 loads of wash.
Parts Used:
Split Ring Transmission and Brake Assembly Hub Washer Tub Bearing Washer Hub Nut Agitator Coupling Kit
  • Michael from Allentown, PA
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers, Socket set, Wrench (Adjustable), Wrench set
32 of 46 people found this instruction helpful.
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Broken Support Tab
Removed front cover, lifted lid. Unnapped the broken tub cover pulling the tub forward to allow the old cover to clear the rear of the housing/top. Installed the new tub cover by once again doing the same thing and carefully snapping it into place. Reconnected the rubber sping offloads, lowered the top and reinstalled the front cover..ready to run.
Parts Used:
Tub Cover - White
  • David from Rancho Cucamonga, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
30 of 42 people found this instruction helpful.
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Knob spun freely due to stripped teeth.
Part Select inclusion of parts diagram helped determine which part was broken, and how to disassemble just what was necessary. I was planning to open up the control panel to get inside, which was not necessary. Assembly was simple for the same reason. Sometimes, it does help to read the "manual" first....
Parts Used:
Timer Knob
  • Robert from Washburn, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
25 of 30 people found this instruction helpful.
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Loud noise, burning smell during spin cycle
The video with Steve is invaluable. I followed the video to replace the tub bearing. Had to jump over to the tub seal video to make sure I got it seated into the outer tub correctly. The tub bearing video skips past the seal part. Be aware that the video cut aways can be a considerable amount of time. Highly recommend a few things: 1) if you think you need to replace one of the things on my parts list (bearing, washer, seal, etc) then just replace everything at once. It's not worth it to try to reuse old nasty parts. All of the parts + 1 11/16 spanner wrench came to around 60 bucks. 2) get the washer out of its confined area and give yourself some room to work on it. I took the time to shuffle it out into my garage and setup a table to spread out the parts and tools. This procedure is a complete washer dismantle job. So take your time and be patient. 3) the aluminum hub nut is a bugger. I had to use penetrating oil and make a couple of small angled cuts with a hacksaw to relieve the tension between the nut and transmission shaft. 4) the main lower tub bearing (bushing) was also a bugger and all gummed up and rusty. Be very careful getting it out. You don't want to ruin the integrity of the outer tub cavity that it goes into. Light taps and patience using the butt end of a hammer and flat blade screwdrivers. From beginning to end, with a few breaks to let the penetrating oil do its thing, it took about four hours. I took my time, reviewed the videos throughout that time, and I've never worked on a washing machine before.
Parts Used:
Tub Seal Split Ring Hub Washer Tub Bearing Tub Bearing Washer
  • Gary from QUEEN CREEK, AZ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers, Socket set, Wrench set
23 of 25 people found this instruction helpful.
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Old belt wore out and stretched, wasn't driving tub through spin cycle.
I loosened the four nuts holding the motor in place, slid the motor toward the tub to slacken the belt enoug to remove it, then replaced old belt with new belt, pulled motor back in place until belt was tight, then tightened the four nuts holding th emotor in place.
Parts Used:
V-Style Drive Belt
  • Joseph from Hollywood, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench set
23 of 26 people found this instruction helpful.
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Grind noise becoming worse
Used the repair instruction paper behind the washer control panel and used the online parts diagram. Also the online responces from other customer repairs gave me the idea to take a small pipe wrench (with a sock over the bottom of handle) and tap it with a 10 lb sledge hammer to remove the alumium hub nut. *** It is a backwards threaded nut **** I did not know I was going the wrong way until I looked at the new nut and noticed it's reverse threaded!!! After that it was just taking everything apart and putting it back the way you found it.
Parts Used:
Split Ring Hub Washer Tub Bearing Washer Hub Nut Tub Seal
  • Eric from Oak Harbor, WA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers, Socket set, Wrench (Adjustable)
27 of 39 people found this instruction helpful.
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No hot water fill
- Troubleshot fill valve first. OK
- Followed leads to temperature selector switch.
- Checked resistance and live voltage at switch.
- Determined switch had failed on "hot" side.

1. SECURED POWER
2. Removed four torx screws on top of dashboard.
3. Removed six sheet metal screws from dashboard back.
4. Removed 4 leads from bad switch (one at a time).
5. Placed leads on new switch (one at a time).
6. Removed existing switch.
7. Installed new wired switch.
8. Re-installed dashboard back and top screws.
9. Op-test sat.
Parts Used:
Temperature Switch - 3 Position
  • Richard from Kittery, ME
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
26 of 36 people found this instruction helpful.
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Loud noises when spinning and no spin
I followed the instructions provided by GE that were stored in the control section of the washer. Removing the hub nut was a huge pain. It took Liquid wrench, hammer, pipe wrench and patience to remove it. Other than that it was fairly easy. I didn't like the way the tub seal fit so I used some silicon gasket making material to help make sure the seal sealed good against the tub.
Parts Used:
Transmission and Brake Assembly
  • James from Spring, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
24 of 31 people found this instruction helpful.
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Washer was leaking where the tranmission entered the tub
Based on other research, the location of the leak indicated that the main tub seal needed to be replaced. I took the washer apart before ordering new parts in case I broke other parts in the process and to be sure I could. I ended up having to cut off the Agitator Coupling and really marred up the hub nut. Those were the hardest 2 pieces to remove since they had corroded badly after many years of use. I had to use a pipe wrench and a hammer to remove the hub nut and a hack saw to get the agitator coupling off (air bell).
$68.00 and 2 hours later, the washer no longer leaks.
Parts Used:
Split Ring Agitator Coupling Kit Hub Washer Hub Nut Tub Dampening Strap Tub Seal
  • Kevin from Dillon, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
24 of 32 people found this instruction helpful.
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washer loss balance
went very well thank you
Parts Used:
Tub Dampening Strap Tub Dampening Strap Retainer
  • james from sidney, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
26 of 39 people found this instruction helpful.
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The local repair man ssaid we needed a timer switch for $90.00 plus labor
I took the control knob off and saw the teeth broken and got on line and ordered the part. It was an easy fix.
Parts Used:
Timer Knob
  • Marlin from Riverton, WY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
21 of 24 people found this instruction helpful.
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No Spin Or Agitate
Finding the disassembly instructions in the control panel was very useful. After disassembly and inspection obviously the transmission had lost oil and deteriorate the belt and actually threw it off. Finding your web site was very helpful. The exploded views parts catalog were great! We had it rush shipped. It was great to speak with a representative on a sunday was excellent. The rep was knowledgeable and we concurred on which part were needed. Tracking number was correct via e-mail but only rec'd tracking number for one of the two packages which was stressful at the fedex office at pick-up. All items were rec'd on time assembly was straight forward. The basin retainer nut came loose after 5 loads and made a terrible noise. I applied blue loctite to nut and reinstalled. Seems to be working correctly. Bought an extended warranty which added 4 yrs. Washer failed 2 months after warr. Expired. Figures!! Great experience with partselect thank you.
Parts Used:
Transmission and Brake Assembly V-Style Drive Belt
  • David from Tacoma, WA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers, Socket set, Wrench set
20 of 22 people found this instruction helpful.
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a small metal washer came off putting the machines weight on a plastic piece that shattered
first use a puddy knife to remove the front cover – slide the puddy knife in the front upper left than right corners where the top meets the front of your washer they are push in clips that hold the front cover (they are not easy to damage)
second pull the front out than up of the bottom clips, there is the rods with a tube assembly is either black or yellow that hold the tub up
remove the 2 screws holding the top they are near the clips you used the puddy knife on
lift the lid about 4 inches and you will see how it works, at that point with the replacement part in hand it is self obvious what to do replace the rod.
When done try the washer and if it works, if so put the covers back on.
The shock of it all is watching the natural violence your machine goes through just to wash your clothes
Parts Used:
Suspension Rod and Spring
  • Kevin from Hazelwood, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
18 of 19 people found this instruction helpful.
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washer was not agitating
First i the four screws on the switch area remover the front panel. Remover the lid swith and replace it. It was good to go again. It is as easy as one two three.
Parts Used:
PROTECTOR LID SWITCH Lid Switch Assembly
  • Dwight from Orlando, OR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
38 of 81 people found this instruction helpful.
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All Instructions for the EJRR4170E1WW
31 - 45 of 638