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Questions And Answers for EI30BM60MSB
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Brian
February 16, 2020
The display in the door doesn’t work when i close the door, it only shows the display when the door is halfway open, help?
For model number EI30BM60MSB
Hello, Thank you for your question. You will need to check the display board, and the door switches. That is typically the issue. We hope this helps.
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Sandra
June 27, 2021
It says close door after door is closed. How do I fix this?
For model number EI30BM60MSB
Hello Sandra, Thank you for the question. Normally this indicates one or more of the Three Door Switches are defective and will need to be replaced. You can test each switch for continuity with a multi meter to determine what part needs to be replaced. Thank you for your inquiry, good luck with this repair!
The microwave is built in. The light is out. Can it be replaced without a repairman.
For model number EI30BM60MSB
Hello Mary, thank you for writing. As long as he has access to the underside, it should be able to be changed out. The Bulb part number PS5136236. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you.
I need a control door for a E130BM60MSB or the serial cable?
For model number EI30BM60MSB
Hello Greg, thank you for your inquiry. The serial cable is not sold separately and is only sold as part of the door assembly, so you need to replace the whole door assembly, part number PS11726495. Customer service is always available to help you place an order if you are having trouble doing so. Good luck with your repair.
Remove vent cover then remove touch screen control panel. When you remove control panel take photo of where everything is plugged in then unplug and remove control panel. 3 door switches located next to door in a plastic chassis. Test each switch with current tester. Remove the bad switch and replace with the new one. You tube DIY helped.
First thing I dir was search YouTube for any related videos and found this one https://www.youtube.com/watch?v=uHj4H9Fdxrc, it was the exact problem my microwave was exhibiting. Once I verified the problem by troubleshooting, I removed the part and verified that the switches were working fine, the door latch assembly showed signs of wear which was the cause of the problem. After receiving the replacement part I installed it, verified that power was restored to the unit and reassembled the microwave, works fine, hope it lasts a long time!
My grandfather who is well versed as an electrician checked my microwave out because it wasn't worked. He used a multimeter to check electric current to parts in the microwave. He said a specific thermostat was not getting any current going through. I ordered that replacement part from this site and when it came in it didn't have current running through it either. He said he thought the part that was given to me was faulty. I called this companies number to ask some questions but the machine said they aren't taking any inquiry calls because of the pandemic right now. So I currently don't know what the problem is with my microwave. I want to return the part but unfortunately during Christmas time the packaging got thrown away. So as of right now I'm out the part money and probably money to buy a new appliance.
