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DW860UQW Jenn-Air Dishwasher - Instructions

All Instructions for the DW860UQW
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Dishwasher would stop in the middle of a wash cycle
Our dishwasher got to the point where it would not complete a wash cycle. I found that by jiggling the door latch, the dishwasher would whir back to life. For awhile, if I put a clothespin on the door latch, somehow enough pressure would be put on the switch to keep the dishwasher going. Finally, the dishwasher refused to cooperate...so I ordered a replacement switch.

The repair was easy. I only had to remove the interior door panel, unscrew the metal bar at the top of the door and underneath the door panel, then remove the black plastic shield. After that, it was just a matter of wiggling the old switch out and wiggling the new switch.

CAUTION: Be very sure that the power to the dishwasher is turned off. I got a scare because I thought the circuit breaker was off, but I had flipped the wrong one and suddenly, with my fingers very close to the bare connectors, the dishwasher came back to life briefly. I ran downstairs and found the correct circuit breaker and all was fine after that.
Parts Used:
Door Switches and Holder Assembly
  • David from Concord, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
7 of 7 people found this instruction helpful.
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leak through impeller seal.
removed spray head, pulled motor/pump assembly. took apart impeller housing and then removed motor and pulled impeller off its shaft, the most difficult part was actually pulling off impeller from the splined shaft. I actually broke old impeller in the process. The good thing is that the new seal came assembled with new impeller so that was not a problem. After re-assembling everything it worked fine and still works for a week since repair.
Parts Used:
Impeller with Motor Shaft Seal
  • Maxim from Ashburn, VA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
7 of 8 people found this instruction helpful.
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Neither the Soap or Wax dispensors worked for years and there was water leaking from the front of the machine.
Actual i missed diagnosed the leak and ordered a very expensive door gasket. The leak was coming from shrinage of the wax resevoire o rig and the tab seal for the soap dispensor. I missed the trees the forest got in the way. The leak was dripping alond the front panel well away from the main door seal.

I cleans a the plastic surfaces and noticed a lip around the opening for the reservoire and used 150 sandpaper to remove it. Replaced the O ring, tab seal and bothe selonoids and cleaned everything. Put it back together. Works find lasts along time
Parts Used:
Wax Motor for Detergent Cup Actuation
  • JOHN from PALM BAY, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
6 of 6 people found this instruction helpful.
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The latch on our dishwasher broke, meaning we could not close the door or start the dishwasher.
We have a nine year old Maytag dishwasher. The handle latch is plastic and over time with the many repeated uses it cracked and broke. I went to the local appliance repair shop and found the part in their data base but it would take ten days to get and cost $22.
My wife and I thought it might be time to get a new dishwasher but after checking out prices at $500 or more, I decided to search on line and repair it myself.
I found the part easily and quickly on Partselect.com and it was actually half the price of another internet dealer. The photographs helped me confirm I was buying the right part. It cost $6 plus shipping and I was amazed that it arrived in two days to California. It was easy to install, simply by removing the interior panel and slipping the new piece into place in the handle. The dishwasher works like new.
Thank you, Partselect.com for a quick answer to our problem!
Parts Used:
Latch Handle
  • Joan from Visalia, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
6 of 6 people found this instruction helpful.
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the soap dispenser door broke off, I lost the pins and the spring.
The repair is fairly simple except that the diagram on the web site has an error - it reverses the positions of the long hinge pin and the short pin. I kept trying to do it as the diagram showed and of course it didn't work. Then I followed my instincts! The only other difficult part was figuring out which way to insert the spring but there are only a few options so trial and error was the simplest way.
Parts Used:
Short Dispenser Door Retaining Pin Hinge Pin Detergent Cup Lid Spring Detergent Cup Lid
  • Bonnie from South Orange, NJ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    Less than 15 mins
9 of 15 people found this instruction helpful.
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Deteriorated (and leaking) Impeller seal.
Dealer phone quote = $250. DIY repair = $55.
Turn-off DW electrical circuit breaker and shut-off hot water supply. Remove lower Front Access Panel and Toe Panel. Disconnect hot water supply, corrugated drain hose, electrical connection, and uncounter mounting brackets. Slide-out DW (being careful not to scratch flooring) and gently tip DW onto its back side. Rotate Ring-Lock at underside of Tub and (from inside the Tub) carefully lift out Motor-and-Pump assembly. At the Motor-and-Pump assembly, unscrew Center Spray Nozzle and remove Lower Spray Arm and lv Filter. At the end of the Impeller, remove Chopper Screw, Chopper, Chopper Plate (rotate 1/4 turn) and Chopper Wear Ring. Remove Motor Mount Screws and Motor Shield. Loosen Impeller {NOTE: left-hand thread} from motor shaft by the holding Motor Fan stationary and unscrewing Impeller. Pull apart the Motor and Impeller; discard old Impeller. Gently and thoroughly clean the internal surface of Housing Assembly seal with a toothbrush and soapy water. Carefully reassemble in the reverse order using the new Impeller. (Prophylactically, I also replaced the Motor "O" Ring and Pump Gasket.) DW works perfectly; no leaks!
Parts Used:
Impeller with Motor Shaft Seal Motor "O" Ring Pump Gasket
  • Ron from Sandusky, MI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
6 of 6 people found this instruction helpful.
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Pulled drawer out and broke support unretracted support arm.
The repair was EASY! Took bottom drawer out. Used tool to remove 3 screws that held belly screen and washer arms together. Used needlenose plyers to unscrew long pointed center screw (plastic!) then reassmenbled! Hey BATTA BING BATTA BOOM!
Parts Used:
Lower Spray Arm Support
  • michael from fort worth, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
6 of 6 people found this instruction helpful.
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Drain hose leaked
First I had to unhook the electric, water line and drain hose. Then slide out the dishwasher. Took several days to find the drain hose - local stores only carried a 6 ft hose and I needed a 7 ft. Once I found it online, purchased it and recieved it I put it all back together and all is good.
Parts Used:
Drain Hose
  • Mark from Mansfield, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
6 of 7 people found this instruction helpful.
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original basket fell apart
threw out the broken and put in a fantastically improved new one. very easy (would have done it sooner if I'd known it was that simple to find it online and order it) thanks
Parts Used:
Silverware Basket - Gray
  • D from Villas, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
5 of 5 people found this instruction helpful.
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accidently broke the drain valve lever lifter while fishing around looking for a filter to replace
Once I pulled the old broken drain valve lever lifter off the shaft, the shaft rotated counter clockwise. I then had to turn shaft back clockwise so there was enough room to slip the new part on. Needle nose pliers worked great to hold it in place while regular pliers in the other hand was used to turn the shaft.
Parts Used:
Drain Valve Lever Lifter
  • Kenny from Perry, UT
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
7 of 11 people found this instruction helpful.
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soap dispenser woyuld not open
removed inner door panel. tested ythe Wax motor that operates the soap dispenser latch. It tested OK so I removed dispenser assembly. replaced the worn plastic parts and reinstalled the inner door panel.
Parts Used:
SLIDER Soap Dispenser Pivot
  • Louis from Tarzana, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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No kick plate with used dishwasher
Sooooooooo, I ordered a new kick plate, it arrived promptly, tried installing it and it was being difficult. Removed plate above that and lined up new plate(kick plate) tried putting plate above it on and as when we installed the machine that upper plate was difficult. Removed upper plate to fcheck problem of installation and guess what? Stuck in the inside of the upper plate was the lower plate complete with sound insulation. Happy ending :-)
Parts Used:
Lower Toe/Access Panel - White
  • Kirby from Dracut, MA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
6 of 8 people found this instruction helpful.
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The pins on the soap dispenser somehow became disengaged and lost in a wash cycle.
It was difficult to use the guide provided online to determine what position to place the spring in. Finally I realized that the spring had to be placed with the tip that sticks out against the wall of the dishwasher to make the spring action work. The long and short pins were not a problem. How to place the spring was the main problem, but I finally figured it out. I did not need any special tools to accomplish this. I just used a kitchen knife to push the short pin into place.
Parts Used:
Short Dispenser Door Retaining Pin Hinge Pin Detergent Cup Lid Spring
  • Coralie from Centennial, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
6 of 9 people found this instruction helpful.
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The soap dispenser door would not open
I used a torx driver to remove the seven screws holding the inside door panel in place. Flipping it over exposed the dispenser mechanism. There were two hex nut screws holding the whole assembly in place and two wires attached to the wax motor. As an afterthought I had ordered the sealing grommet for the latch, and as it turned out, the main problem with the sticking latch was that the grommet had worn out and allowed the hard soapy water to leak into the slider assembly and build up a hard crusty residue that had helped to ware out the old wax motor. After completely disassembling all of the parts, I scrubbed the residue out of the housing, replaced the slider, latch, spring, and grommet. Next I snapped the new wax motor into place and connected the two wires. The whole thing went back in place and the two hex screws went back to hold it all together. Finally, the seven torx screws went back to put the door back together. The whole repair went without a hitch.
Parts Used:
Dispenser Door Latch Grommet Detergent Dispenser Latch - White SLIDER Wax Motor for Detergent Cup Actuation
  • David from Elgin, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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We had to replace the soap dispenser door because it wouldn't open during the wash cycle.
Open the soap dispenser door. On the top right side, there is a round pin holder. Take a small brad or nail and knock the pin out from right to left. Hold the door in place and after the right side pin is out, carefully slide the door up and to the right in order to remove the pin and spring from the left side slot. Notice how the spring is inserted in the slot as it has to go back in exactly as it came out. (short end first. Long end last.)

Put the spring on the left side pin and reinsert the door into place and then tap in he right side pin.

You're done but you won't know that until you run the dishwasher and if the dispenser door is open
at the end of the wash cycle, you did good. If not you have to reinsert the spring properly or buy a new spring if you've damaged the old one.

Good luck.,

RBM
Parts Used:
Detergent Cup Lid
  • Robert from Hamlet, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers
5 of 6 people found this instruction helpful.
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All Instructions for the DW860UQW
46 - 60 of 488