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DSS25MSSESS General Electric Refrigerator - Instructions

All Instructions for the DSS25MSSESS
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Icemaker stripper arm tine broke off (by me), causing ice to remain and not discharge normally. The cause was a stripperarm tine becoming caught under an opposing tine in the icemaker preventing it from discharging ice altogether.
Installed the new stripper arm per instructions - an easy installation. After a few cycles the original problem happened again, the stripper arm tine caught under an opposing tine stopping the unit from operating. I removed the stripper arm, after marking where it was caught, and filed it down so it wouldn't catch anymore. Icemaker works fine now. Troubleshooting tip. If a stripper arm tine is caught under an opposing tine, gently slide a screwdriver between them to release it without breaking the tine. Remove the arm, file it down 1-3 mm, and reinstall.
Parts Used:
Icemaker Stripper Arm
  • Errol from Mill Creek, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
45 of 61 people found this instruction helpful.
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Cold water reservoir tank was cracked and spraying the interior of the fridge
Symptom was water running out of bottom of fridge. Found water pooled up under bottom drawer. Removed (3) drawers and found water was "spraying" from the reservoir tank at back of fridge. Unboxed the new "tank" and confirmed it was the right one by holding it up to the one still in the fridge. Pulled fridge from the wall; removed the rear bottom cover panel on the back using the nutdriver. Removed the solenoid assy by taking that single hex screw out. Push down on the blue circular flange where tube supply enters solenoid, and release the tubing from the solenoid. Remove front bottom cover with phillips screwdriver. Located 2nd tubing connector below freezer (under the unit) and used the same procedure to release that tube from the coupling. Removed screws from tank on inside of fridge, after removing several shelves that were in front of it. Pulled the tubing from the old unit up and out. Discard. Got new unit and fed tubes through the hole the others came out of (back right corner of fridge) MAKE SURE THE NEW TUBES HAVE THEIR "stoppers" IN PLACE. You don't want to contaminate the new tubes with insulation or other debris. Make sure the "o" ring that seals the tubes on the inside of the fridge (supplied with new unit)and the styrofoam insulation stays in place to keep air from leaking through the holes the tubes go through. Installation of the (2) tubes is simple, simply push them into the connector on the solenoid, and the coupler under the freezer. You'll need to feed the longer tube from the back to the front left corner where this coupler is. After making the connection, I bolted the solenoid unit back to the fridge (only 1 screw) and then tested the unit to see there were no leaks before I buttoned everything up. NO LEAKS!! Put the front bottom grill back on with the (2) phillips screws, and the back bottom cover back on with the hex screws removed near the beginning. Probably took longer to write this than it did to make the repair.
Parts Used:
Water Tank Assembly
  • Thomas from Waynesboro, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
41 of 49 people found this instruction helpful.
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Little or no cooling in refrigerator, compressor on 24hrs.
First, removed shelves and items in freezer.
Then, removed back panel using socket set and philips screwdriver which exposed iced over coils, then defrosted coils using hair dryer set on hot-high. This was the most time consuming part of repair-30 minutes. removed heater and bra's 2 screws and pulled electrical leads from both ends. Reconnected the two leads to new heater and bra, then reattached using 2 screws back onto coil frame. Cut thermostats 2 lead wires-one pink the other orange, reconnected leads from new thermostat with wire nuts, applied silicone to protect connections, then reattached onto coil frame. reattached back panel using socket set and philips screwdriver to re-attach bolts and philips screws, then cleaned any remaining water from the defrosting with dry towel. Attached freezer shelves, items and plugged in refrigerator freezer. Appliance works like it's brand new again.
Parts Used:
Defrost Thermostat Defrost Heater and Bracket Assembly
  • james from san diego, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Socket set
42 of 52 people found this instruction helpful.
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Ice maker dispensed crushed ice but not cubes
Removed the ice bin and maker, then removed cover from the rear that covered the solenoid that controls the dispensing mechanism. Replace solenoid. The tricky part here is that there is a styrofoam cover around the solenoid pin that needs to be superglued into place and oriented properly during replacement. All electrical feeds snap out neatly and are easily replaced. Reassemble ice dispenser and bin, and viola, your back in business.
Parts Used:
Ice Dispenser Solenoid Service Kit
  • James from Greenville, NC
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers
44 of 62 people found this instruction helpful.
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The partion between the tub and dispenser broke
Once I got the correct part, (the expanded view of the icemaker is confusing as it shows the partition at the back of the diagram) I removed the ice dispenser from the tub by removing the screws and disengage the tabs holding the dispenser assembly in the tub. The most difficult step was getting the disenser disengaged from the tub. I used two kitchen knives to wedge between the walls of the tub. It was then easy to remove and replace the broken inside partition and reassemble the dispenser. Works like new.
Parts Used:
Housing Crusher Dispenser
  • Mark from Brandon, MS
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
36 of 41 people found this instruction helpful.
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Unit would not run.
I found if I would put pressure on one connector on the board the unit would come on. So the board had a short. I ordered it, it came in 24 hours and I installed it and problem was solved.
Parts Used:
Main Control Board Assembly
  • Robert from Battle Creek, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
34 of 36 people found this instruction helpful.
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Refrigerator Not Cooling due to ice buildup on coils
Removed shelves from freezer section and removed protective cover using a screwdriver and nutdriver. 5 screws.
Upon removal of the cover, I noticed the coils totally cover with ice. At this point I noticed that the defrost heater was burnt out. I removed the heater using screwdriver and pliers and tested the heater according to instructions from Parts Select website.
Since the coil was exposed, I also tested the defrost thermostat according to Parts select instructions and found it to be working properly. i also tested the defrost timer and found it OK.
I replaced the heater, closed the protective cover, replaced the shelves and plugged the unit on.
It has been working just fine since then..
In addition to saving money, i saved myself the agravation of looking for a repairman and having to wait for THEIR convenience to to the work.
Parts Used:
Defrost Heater and Bracket Assembly
  • FERNANDO from MIAMI, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
36 of 42 people found this instruction helpful.
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Water if refigerator door is really slow. Ice making is really slow.
Used by pass filter and problem disappeared. Of course wayer is now unfiltered. This is a GE design flaw. Also replacement filters are outrageously expensive and do not last long. We have good water here and I'll stick with the bypass.
Parts Used:
Refrigerator Bypass
  • Fred from Edgartown, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
41 of 60 people found this instruction helpful.
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Freezer would not defrost correctly
Took panel off back of inside of freezer section, took off old sensor from the evaporator, spliced new sensor into the existing wires, waterproofed spliced connections, snapped sensor back onto evaporator, then put panel back on the inside of the freezer. Really, it took only 10 minutes to fix. Now refrigerator defrosts like it used to, and temps have settled in at specified temps.
Parts Used:
Temperature Sensor
  • Michael from Milton, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
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Water line froze, food in fridge started freezing
I knew almost as soon as I found the frozen milk that the air-flow diverter, whatever it's called, had broken. It's a plastic part that opens and closes to allow cold air from the freezer into the fridge side.

Step one: clear off the top two shelves and take them out.

Step two: remove the lower piece of the assembly. It pops straight out at the top and drops down after that. If you pull the bottom straight out, you may break the bits that holds it to the fridge wall.

Step three: remove screws holding in light, and then the screws holding in the AASM COVER FF INLET K (wish I had a better name for it).

Step Four: Unplug the unit from the fridge wall.

Installation, reverse, except maybe unplug the unit earlier.
Parts Used:
Air Inlet Cover Kit
  • Bradley from Spokane, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
33 of 37 people found this instruction helpful.
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Icemaker would not dispense cubes or crushed ice
Cause: Failed relays on main circuit board. Fix: Main circuit board replacement: Unplugged refrigerator. Removed 10 screws securing main circuit board metal cover (located on back of refrigerator) using a nutdriver. Disconnected 7 multi-pin electrical connectors from the circuit-board by firmly pulling each connector from the circuitboard sockets using a needlenose plyers. Depressed the small locking prong on each of the 4 plastic circuit board mounting pegs while pulling the board off the mounting pegs.
Pressed new board in place over mounting pegs. Re-plugged in all connectors (no confusion because each connector has unique pin counts). Replaced all mounting cover bolts, making sure to pin green ground wire to last bolt. Plugged in refrigerator. Done.
Note: I determined the main circuit board was bad by removing the auger motor assembly from the freezer and testing the auger motor harness power pins. AC voltage should jump when ice demand lever is pushed (while pressing the internal door light off switch). If no voltage jump, then auger motor relays on main circuit board have failed, indicating board replacement is needed.
Another check would be connecting an extension cord to the auger motor terminals and plugging it in. Motor should run. If it does, then motor is good and main circuit board is bad. If it doesn’t then auger motor is bad and needs replacement.
Parts Used:
Main Control Board Assembly
  • Jeffrey from Highlands Ranch, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
33 of 38 people found this instruction helpful.
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Plastic Drive Cup split
I took the four screws out of the ice basket and removed the plastic cup pieces. I then lifted the scress shaft up and put the new cup in. You have pull up very hard on the screw shaft and use two thin flat metal puddy knives to disingage the two plactic stays on each side of the shaft holder. The plactic housing around the screw shaft did not brake, however. I then put the screw shaft and the cup drive in place quite easily. Works fine.
Parts Used:
Ice Dispensing Drive Cup
  • Leroy from Cary, NC
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
34 of 41 people found this instruction helpful.
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The compartment behind control panel with snow
I have unlock the black panel. With a screw driver I have removed 2 screws and removed 3 conectors from circuit board. So, I had access to solenoid set. From this point on was intuitive. Very easy.

I recomend these parts be replaced once time for each two years.
Parts Used:
Dispenser Door Solenoid Assembly Dispenser Door Assembly or Flapper Dispenser Door Recess Crank Recess Door Spring
  • Victor from Houston, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
40 of 61 people found this instruction helpful.
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No water or ice and a constant ticking sound from the control panel
Very easy repair to do. Read instruction sheet before starting! Unplug unit prior to removing panel cover.

Remove three hex head screws holding control panel cover in place and reveal the circuit board.

Remove all the wiring harnesses by gently pulling them from the sockets on the board. Do not pull the wires - make sure you pull on the plastic socket so that the wires aren't damaged. If plugs seem tight use needle nose pliers to gently wiggle them out. Remove earth (green) wire from spade connection on fridge chassis. The new board has a slightly different connection for the earth wire.(No spade connector - wire now has a ring connector that attaches between panel cover and fridge chassis using one of the hex head panel screws when the cover is replaced.

Using needle nose pliers locate four plastic mounting tabs holding the board in place and squeeze in the end of each tab whilst gently pulling the board off it. Repeat for all four tabs and remove old circuit board.

Making sure the new board is the right way round locate it on the plastic tabs and push gently until you hear the tabs click. Gently pull the circuit board to ensure it is locked in place.

Re-install all the wiring harnesses. Put a hex head screw through the cover panel and slip the earth wire ring over it and screw panel to chassis. Replace two remaining hex head screws and plug fridge back in.

Voila!! No more ticking sounds and a plentiful supply of ice and water!!
Parts Used:
Main Control Board Assembly
  • john from waxahachie, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Pliers
32 of 39 people found this instruction helpful.
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Drive Cup Broke and Helix Cracked
Pulled Ice bin out and emptied ice out of bin. Removed 4 screws holding bin to frame and seperate bin from frame. Takeoff or loosen dispenser arm that has 1 screw holding it. On the sides in the front I pushed tabs in and pulled up on front auger/chip assembly area using two screwdrivers to hold tabs in. Pulling assembly up took a little pressure by hiting down on main ice bin to disengage and watching to see that tabs were also disengaged at same time. After that it was take c-clip off loosen nut and disassemble. You might want to draw a diagram as to how everything was in place or take a picture with your camera phone to make it alot easier for you to remember how everything went. Remove and Replace parts and assemble in reverse.Once you start to do it you'll see how it goes so easy, hopefully I didn't miss to many steps but if I did You'll see what needs to be done to go to the next step.
Parts Used:
Ice Dispensing Drive Cup Helix
  • Michael from Surprise, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
32 of 40 people found this instruction helpful.
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All Instructions for the DSS25MSSESS
46 - 60 of 1269