DSHS9NGYACSS General Electric Refrigerator - Instructions
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Ice maker Stripper lost a tooth
First turn off the power, remove the ice tray, remove the two screws holding the ice maker to the side of the freezer, use the screw driver to gently open the electrical clip for the power cord inside the freezer, remove the complete unit from freezer, bend the old stripper from the holding pin- it is flexible- it will bend, replace the new stripper on the holding pin and bend into the slot to hold it firmly, no water will come out from the fill cup into the freezer, plug in the power cord, mount back to side of freezer, you are done.
Parts Used:
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Ernest W. from Charlotte, NC
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Screw drivers
10 of 12 people
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Freezer door would open when food door would close
Bought two gaskets for both doors was just going to replace both due to age. Food door gasket was received damaged shipped poorly and I am still waiting on a refund. But went ahead with the repair , since freezer door was the one I was concerned about. Opened Freezer door gasket package and it was dirty and looked old from sitting in warehouse. I had to but it in the tub to make it pliable and I cleaned it also since it was in water already. Installed it pretty simple . Turned out the refrigerator wasn't leveled properly. Didn't realize the refrigerator is suppose to slope to the back . Called up GE and they helped me out. Customer Service from partselect.com and GE were very nice.
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Bernard from Bay shore, NY
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
19 of 39 people
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refrigerator and freezer stopped working
I replaced the three sensors, 2 in the freezer 1 in the refrigerator. This was rated as the most common problem. Did not fix the problem. I then checked the ohms on the new sensors then the old sensors they were all within .5 of each other. So I got smart and went down the list of causes on their list. I emailed partselect and asked what the parts should read. They replied with that information and it turned out to be the voltage converter on the compressor. I ordered the part on friday payed for overnight delivery and it arrived tuesday. This as you can imagine makes me angry. But the part was easy to install and my refrigerator started working right away. I would advise anyone with this problem to start at the top of the problem list use a multi meter check everything on the list and only replace part or parts that don't come up to standards. This will save time and money and hopefully fix the problem the first time as you are not switching out parts and hoping that it solves the problem.
Parts Used:
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mike from Aguilar, CO
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver
9 of 9 people
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replacing ice maker drive dispensing cup
followed instructions already posted on your website, but had a very difficult time getting the dispensing side of the auger assembly to slide out, even after I disengaged the plastic tabs. There is no easy way or place to grab the assembly to pull it out. Finally turned the unit upside down and pounded on the edges of the assembly with a wood block and a small hammer. Once the part started coming out a couple of inches, I flipped over the ice bin and was able to pull it out the rest of the way, once I had something to grab on to. After the auger assembly was out the cup replacement was easy per posted instructions and the unit snapped back together easily.
Parts Used:
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David G from Walpole, MA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
11 of 15 people
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Ice would melt intermittently creating an ice wall on the back or side of the freezer.
Replacement of the Main Control board was relatively easy, although some of the connectors were reluctant to separate.
The new control board appears to have solved the problem.
The new control board appears to have solved the problem.
Parts Used:
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Don from Herndon, VA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
12 of 19 people
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Icemaker flap not closing, frosting up
Watched video, however could not get outer casing off. Under the panel are three small holes, pushed up with an Allen key, used a small screwdriver to wedge out, came out easily, followed instructions from video on removing and replacing solenoid
Parts Used:
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Graeme from Sarasota, FL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
9 of 11 people
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Fresh food section lights were all out, but the bulbs tested good elsewhere.
I popped the switch out using the blade of a small screwdriver and noticed that it connected with two wires via a slide on connector for each one. I noted the info on the old switch to identify which wire went to which terminal. I held each wire with a pair of pliers while I pulled the wire connector off the terminal on the old switch. I connected the two wires to the correct terminals on the new swith, and popped the switch back into the door frame. Easy, easy, easy and saved the $40 service call + parts cost!
Parts Used:
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EDWARD from INDIAN WELLS, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
8 of 8 people
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Will not make ice
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GEORGE from ELIOT, ME
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
13 of 23 people
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Fridge not cold
On this fridge, you MUST take out the ice maker. First took out the shelves. Then take out the ice maker. This is done by taking out the four screws on the side that hold the assembly containing the bulb. Then there is one screw that holds that assembly to the icemaker. Do not take out any other screws, this is a mistake I made that cost me a few more hours figuring out how to get the other parts to mount correctly to the assembly containing the bulb. The icemaker should lift right out once the white plus is unplugged from the assembly that holds the light. Then took out the shelf brackets and finally could remove rear panel. Found it all iced up as others have. Took 1.5 hours to manually defrost while using sponges to sop up all the water that would run into the drain if you let it. Was about a gallon of water so using sponges worked well. Heater was open when checked with a meter, but you could tell it was blown by the way it looked. All cloudy. Put things back in reverse order. Had an issue with the icemaker shooting water out and missing the icemaker. Eventually was able to align better. This fridge had also just stopped dispensing water. I think the lines may have been frozen in the back, because one day after defrosting manually, the water dispenser started working again Overall this took about 4 hours. But a few days later, the water dispenser again stopped working. Not sure about that one. I have a valve already that I will try for this issue but somehow I don't think its the valve.
Parts Used:
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Christopher from Perkasie, PA
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Difficulty Level:A Bit Difficult
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Total Repair Time:More than 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
9 of 11 people
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Frig stopped working
Tested the circuits then the inverter and found that to be no good. There was no 277 voltage leaving the inverter. Ordered new and replaced. The frig is now working fine.
Parts Used:
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Anthony from CAMBRIDGE, MA
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Difficulty Level:Very Easy
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers
10 of 14 people
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Water dispenser would not shut off when you released it. It would spill water and run for ten or twelve seconds after removing glass and releasing dispenser.
Ordered the new part (water valve). Took off the bad one followed directions on you video. The video explained the process making it easy to do.
Parts Used:
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Jose from La Vernia, TX
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Wrench set
8 of 9 people
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Broken handle on pull out drawer
Simply put the new drawer in place of the old one, and saved more than $60 by ordering from partselect!
Parts Used:
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Scott from Miami, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
9 of 12 people
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door stop broken from fatigue
using a small socket wrench and star shaped driver I (1) removed the two screws that held the broken stop from the bottom of the door, and (2) replaced the new stop and screwed it back in. The most difficult part of the job was opening the door in order to access the second screw.
Parts Used:
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Darrell from Long Beach, CA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Socket set
11 of 18 people
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Ice buildup. The Ice Machine was frosting over. Ice (due to frosting) would block the drop chute.
Unfortunately, the replacement part didn't come with instructions. The repair, nevertheless, was fairly straightforward. After removing the plastic parts that guide the ice through the door (by removing a few screws that attach the parts to the inside of the door), I was able to slip my hand into the ice maker dispenser and remove the old part. The part clips on. It is a tight fit through the funnel (from the outside of the freezer), however, and requires that the gasket first be "flipped" open wherein it unfolds 180 degrees. Doing this will make it easier to clip the new gasket onto the assembly.
Parts Used:
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Tim from The Woodlands, TX
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
9 of 12 people
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Ice maker making no ice
I first replaced in-line water filter to the fridge. No ice. Then I replaced the water filter inside the fridge. Still no ice. I inspected the water inlet feeding the ice cube trays and it was froze up with ice. I removed the two screws holding the ice maker in place to remove the ice from the inlet tray. I then used a hair dryer to melt the ice accumulated in the in-coming water tube. Turned off the water and unplugged the fridge. When replacing the old water valve, I first blew through the hose feeding the ice maker to be sure that it was clear of ice. After re-attaching the water hoses and the electrical connections, I turned on the water, plugged in the fridge and turned the ice maker switch back on. Next morning I had ice cubes. Only mystery is I am not hearing the usual water noise when water is feeding the cube tray like I did before, - not to worry though if it works. My drawer is now full of cubes.
Parts Used:
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Larry from Raymond, NE
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver
9 of 12 people
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