CW5500W Crosley Washer - Instructions

Took the washer outside, turned the washer on its side to expose the bottom panel. Removed the old water pump (three screws and two hoses. Replaced with new water pump and connected all fittings. Real easy to do. Washer runs great now.

first I thought there is a problem with with hoses.problems like filter or hoses blocked.after I opened the hoses they were fine .Water was going out with power .Then I opened the valve connected to the hoses . I checked these hoses withe help of a 12 volt battery . the valve was not opening so I came to the conclusion that this part is broke.is not easy to change this part.Small place and hard to unlock the hose inside .They could design this much easier with just using longer hose.But I think then nobody will call service dept.

1. Pulled top off (liquid softener dispenser section)
2. Put 2 socket extension and a 13 mm socket together with socket wrench (tool).
3. Insert tool with 13mm socket end into old agitator and unscrew bolt.
4. Remove tool and then remove old agitator.
5. Turn old agitator upside down to remove bolt.
6. Insert new agitator where old agitator was in washer.
7. Insert bolt.
8. Insert tool with 13mm socket end into old agitator and screw in bolt.
9. Pop top back on.

Hardest part was finding extensions because one wouldn't reach.

Looked up probable causes on PartSelect website. Determined that worn snubber ring and and weak springs were probable cause. Ordered parts on a Thursday. Parts arrived on following Monday.

Read several repair stories on the website. One story gave step-by-step instructions for disassembly. Very helpful since I followed this prescription. While waiting for delivery of the parts, I removed the tub and inverted it.

Removing springs was relatively easy. Did not remove snubber ring until new parts arrived, but replacing it was easy. I was very cautious about loosening the 6 screws and heeded the warning about the 200 pound spring under the cover.

Diagrams on website showing expanded mechanism of washing machine parts were very helpful for reassembly.

The most difficult part was installing the new springs, since they were quite strong. One repair story on the website suggested using coins to expand the new springs enough to be able to hook the springs into the upper slots and hangers.

I USED ONE OF THE MORE ACCESSIBLE LOCATIONS (AT THE REAR OF THE MACHINE) TO PREPARE EACH SPRING FOR INSTALLATION).

I hooked a spring in the bottom slot. I pushed a long heavy screwdriver through the spring's upper hook and the hole in the metal support and expanded the spring until I could insert 1/2-inch washers (about 8) between the rings. I prepared each spring this way for installation around the tub. With the washers in the expanded spring, it was relatively easy to use a pliers to lift the upper hook into the hole or hanger.

I decided to insert the spring next to the motor first since it was the more inaccessible. The remaining springs were installed relatively easily.

Reassembly was easy by following the reverse order of the disassembly instructions. I found the tub to be pretty heavy to lift, so when it came time to put it back into the frame, I turned the frame on it's side and inserted the tub from floor level.

I am very proficient mechanically but I believed I could make this repair without difficulty. I think that without the repair stories I had viewed on the website, it would have been more difficult. A spring tool would have been immeasurebly more helpful.

I used a screwdriver to release the front side of the waaher top from the clips and tilted the washer top back. I then released the hose from the water valve and took out the mounting screws at the back. Replaced the valve and hooked everything back up.

Researched "trouble shooting guide" Parts Select Website--

2 possible part failures - (1)--water fill valve inop-per Parts Select Web - 74 percent change of this unit failing.
(2)--pressure line fractured - 24 percent chance of this unit failing......

Ordered both parts from Parts Select -

Replaced water fill valve (possible solenoid failure--(although a little difficult to get at valve replacemnt was easy - total porcess took a little less than an hour).

Needless to say - problem solved with valve replacement, this machine should be "good" for at least another 5 years.

Thanks for your kind help and most important - the easy to use data...........

Spence Merrell
Dayton, Nevada

Popped off bleach cap on top then got socket and long extension removed bolt, cleaned a little then replaced new agitater top.Replaced bleach cap and i was done.

Leaned washer forward, removed clamp and old hose, replaced with new hose, reinstalling clamp.

Hired someone. Note: I purchased two (2) hoses and (2) clamps -- this is the third time I am replacing a cracked hose. The manufacturer needs to use better quality and more flexible material for hoses.

Pulled up the top of the washer and removed the lid hinge with a star tip screw driver. Realized that I also needed the hinge pins and had to reorder those. They should come as a kit.

We followed the instructions show on the video. However, our model was assembled slightly different. We had to remove the screws from both sides of the side panels so that we could remove the tub from inside of the machine. Also our model only has one belt not two.
Over all it was easy considering my husband and I had never attempted to repair a washer. Once we got it back together it when back to working like it had never been broken!
We would have never been able to repair our washer without the video that your site provided... thanks so much!!??

Sure wish the manufactures would consider making the older models again as lots of us are not happy with the new modules being manufactured presently!

I'm a 69 year old female. My husband isn't very handy so I decided to order the parts and do it myself. I didn't know how to take the machine apart so I just moved the washer part so I could unscrew the screw. I dropped the screwdriver between the adj. and side of the washer. I guess you won't be telling this story. I did get the parts on and the lid is working and so is the machine. Valerie Guyot

For this repair the tub must stay centered in the machine. I used a shim between the tub and front panel. Tilt the front of the washing maching aginst a wall and brace if needed. Remove the belt and pully. To remove the stator, I replaced 3 of the 6 bolts with a 2" long bolt of the same thread (replace every other bolt). This is needed because the spring is under 100# pressure. Remove the 3 original blots and than the 3 2" bolts. Remove each of these three a little at a time. Install the new stator and brake rotor. Use the 2" bolts in the stator to compress the spring. Reinstall the the other 3 bolts, pully, and belt.

I tilted top cover to remove front washer panel removed suspension springs to remove complete tub assembly to gain access to bottom. Drive pulley to remove snubber ring I performed the repair step by step as per your video. was dead on made the repair go smoothly. I installed the belt last tilting washer mechine back to gain access to undercarrige just walked belt on all three pulleys self adjusting then. made sure washer was level. Front to back side to side no rocking in any deriction My wife did four full loads problems gone I think all needed to be done to complete repair snubber ring , washer drive belt, & leveling machine all played there roll in putting washer back in factory working condition washer not a angery walking vibration nightmare

First, I disconnected the power cord then I removed the panel that held the knobs in place. Then I pulled the center holding clip, what holds the knob secure, with the screwdriver and the broken knob slipped right off. Then I put the new knob on the shaft and slid the holding clip on the backside of the panel. Lastly, I put the panel back and screwed it back down and that's all. Works like nothing ever happened.