CTT21GABGRWW Hotpoint Refrigerator - Instructions

The repair was very simple. The longest part was taking everything off the shelf in the refrigerator so that the slide rail could be removed. Then when things were out, it was clear that the bottom of the refrigerator needed cleaning. The repair itself was done quickly. The cleaning (yuck) took longer! this is a great site because the part came quickly and it was very easy to select just what was needed.

I removed the gasket starting in one of the corners, until the gasket was completely removed.
I then replaced the gasket with a new one by starting in one of the corners and pressing it on to the track around the door.

First i removed the vegetable drawers and slide rails. Removed two screws from the old rail then replaced it with the new one. Then replaced the vegetable drawers. It was that simple. The replaceement part was delivered to my home in threre days after i ordered it on line. It was better than going to a dealer and having them order one for me then having to make another trip to pick it up.

Just replace end cap and install. The beauty of this was the door was broken in the evening before July 4 when all retail had closed down early for the 4th weekend. I hit Part Select on the computer, scrolled down the partslist,looked at pictures and figured out from that the necessary piece I needed, hit the buy button and in less than 10 minutes had an order placed. July 7 UPS was at the door with the parts and my reefer was back in business. NO service call and no extra charges!!! Thank You, PartSelect!!!!

The entire frame that holds the two crisper drawers pulls right out. After that, it's just a matter of unscrewing the broken part, snapping in and screwing the new part and sliding the whole thing back in.

I needed a pliers to extract the shelf reatainer from its place in the door of the fridge.

I found the part in the partSelect catalog, ordered it, opened the box, and snapped the replacement part into place. I then popped the Shelf retainer back into place where it belonged.

Piece of cake.

Removed the broken part with a pliers.
Inserted end cap into shelf, then into door.
PERFECT!!!
Thank you

Wasn't sure what I would find underneath the old gasket, so I went slowly at first, but once the first side was off, the rest of the gasket came off quickly....and the metal track under it was clean and in good condition. After cleaning the areas where the gasket would seal, my daughter and I each started at a corner and placed the gasket into the track. Entire thing done in less than 10 mins. Piece of cake...only issue was a crease in the outer cushion area....I couldn't seem to smooth it with the warm water bath....it may uncrinkle with time...right now it is leaving a very small space when the door shuts. Saved me the expense of a new unit right now...hoping this takes care of the cooling issue I have with the unit keeping fresh veggies fresh.

Removed the broken rail (2 screws), replaced the new rail (2 screws), reassembled all in about 8 minutes. It was AWESOME!!! I had spent hours trying to repair it and, fortunately, gave up and decided to look online for the part. Didn't even think that the part would still be available. Not only was it available but it arrived in 2 days! Anything that is broken in the future: I am going to your website first! Thank you!!!

I took all of the creases out of the new gasket with hot water as described on the delivery box. I laid the gasket on the floor and let it cool while I took the refrigerator door off, laid it on a table, and removed the old gasket. I started the new gasket into the groove at one corner and pressed it into place by sliding my thumb along the gasket and seating it as I went. It was an extremely simple task which took about 2 minutes. The most time is consumed in removing and replacing the door

Just as your video described, although due to the age of the fridge, it took a bit longer to remove the defective switch. Your video made this so simple, I can't imagine why we lived with a dark fridge for so long! I was ready to buy a whole new fridge, as repairmen are often nonexistent for small repairs. I am the biggest fan of your company & it's repair video. THANK YOU SO MUCH

Removed two screws, lined up the rail and replaced the screws. That was it!! Glass shelf sat on top and bin slid in smoothly.

The bracket arrived promptly after ordering by telephone and snapped into place easily.

Using plyers Pulled old switch down and out. Put new one in and pushed new switch up into position. The switch plugs into the contacts, no wiring needed. Worked like a charm. You saved me 200 dollars GE repair bill. Thanks

Took out the vegetable bins, the glass and the shelf rack. Replaced the left side and the center glide. Worked easily.