CTH14CYBRLWW Hotpoint Refrigerator - Instructions
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Refrigerator dooe retainers
Ordered and received wrong retainer bar caps. Your customer service was knowledgeable of and corrected problem in a timely manner. Wish upon initial order that Dept. would have questioned fact that ordered end caps would not fit the retainer bar end caps. This has all been resolved and repair was successful.
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James from Dennisport, FL
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
2 of 3 people
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family member melted fan with hair dryer
Unplugged fridge.Removed 2 screws holding a panel. After panel removed took off old fan and inserted new. Quite simple.
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Lauraine from Rocky Hill, CT
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
1 person
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Light would stay on when door closed
Extremely easy repair, the hardest part was getting the old switch out. I used a pair of needle nose pliers to squeeze the tabs in and it came right out.
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James from Glendale Heights, IL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Pliers
3 of 7 people
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Light Switch Not Working - Needed New Switch
Remove the top cover above the door by lifting it slightly and pulling forward. I used a mirror to make sure that there was nothing in the way of accessing the switch from above. I used a blade screwdriver to press against the switch retainer on the topside, while GENTLY prying from below with another blade screwdriver to get the switch dislodged. Once the retainer was past the opening, I wiggled the switch downward and then rotated it to the left when the rounded top right edge of the switch was visible. This allowed the wiring to the connector to pass thru the hole. I pushed the wiring from the top and pulled from below to get the connector below the opening for the switch. I then unplugged the switch, plugged in the new switch and reversed the removal process feeding the connector thru first then rotating the switch to the right to get the rounded edge of the switch thru the opening, then pressed the switch up into the opening until it snapped into place. Total time less than 10 minutes.
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Joe from SUGAR LAND, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
1 person
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My freezer door had a retainer bar that became disconnected at one end because the coupling broke.
I slipped the coupling over the bar and then into a door slot. It was very easy.
Parts Used:
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Robert from SAN DIEGO, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
1 person
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Broken light switch
This was so easy I think it took me 2 minutes. I am not very mechanically inclined but that didn't matter! Works perfect thank you!
Parts Used:
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Deborah from BRADLEYVILLE, MO
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
1 person
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Freezer & Frig Shelf Need To Be Replaced
When freezer door end caps & refig door end caps arrived just opened packages inserted end caps onto shelf bar and inserted the complete part into the slots provided on the frig and the freezer door. Needed no tools, just a little common sense. Took less than 1 min for both doors. Any one can do this repair.
Parts Used:
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Gloria from Denver, CO
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
2 of 4 people
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cover was cracking on sides
removed bins ......removed cover .....replaced with new cover....replced bins back .....done !
Parts Used:
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merlin from TRENTON, NJ
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
1 person
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Light burnt out.
Turned the wire protector to the side. Turned out the old bulb and replaced it with the new. Turned the wire protector back in place and I'm like new.
Parts Used:
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Roscoe G from ROCHESTER, NY
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
1 person
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Noisy Fan Motor
Simple. Rolled the refrigerator out , unplugged the 120 volts AC outlet.(1) Unplugged the wiring from the cabinet to the fan (white (three pin connector)). (2) Removed the two 5/16 inch screws holding the rear motor bracket . (3) Removed the fan blade from the motor shaft by applying slight pressure, pulling if off the old motor shaft. (4) removed the rubber isolator from the frame and from the rear of the old motor. (5) placed the rubber isolators back on the motor and frame. (6) Pushed the new motor back into the frame and re-installed the fan assembly. (7) remounted the fan with the rear support and the two 5/16 inch screws. Reconnected the three wire connector. Just checked the fan blade assembly to make sure they were not hitting the fan shroud. Fan blades should sit just partially inside the shroud to make sure it produces maximum airflow.
(8) Reconnected the 120 volt AC and waited for the compressor to cycle back on... Nice quite fan... Thanks
(8) Reconnected the 120 volt AC and waited for the compressor to cycle back on... Nice quite fan... Thanks
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THOMAS from MEBANE, NC
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
1 person
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had no access cover on back
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Ronnie from BATON ROUGE, LA
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
1 person
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Door retainer for condiments broke
Ordered new end clips and installed .Snap together parts
Parts Used:
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David from WALLINGFORD, CT
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
1 person
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Was getting too cold
Was only two screws after that carefully took the part away unplugging the wires at the same time was plugging in to the new part and was done after 5 or 7 min
Parts Used:
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Jose A from WEST PALM BCH, FL
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
1 person
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Defrost Heater too old
I disconnected the old defrost heater removing 2 small screws and the electrical connectors, afterward I attached the new part, reconnecting back the electrical connectors and screwing the removed 2 screws.
Parts Used:
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paula from KEY BISCAYNE, FL
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Difficulty Level:Really Easy
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Total Repair Time:1- 2 hours
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Tools:Wrench set
1 person
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Wrong part shipped
Repair was not done using th part shipped. We went with the guide of the parts on the refrigerator. It would have helped if we could communicate (email or verbally)( with your parts center to verify the part we were ordering or on how to install it. We could wait for few days for a response. I am still waiating for instructions to return the part. It was a futile effort on both sides.
Your response would have helped tremendously..The picture was not adequate. Your group should be accessible to your customers.
Your response would have helped tremendously..The picture was not adequate. Your group should be accessible to your customers.
Parts Used:
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Marie from ROCHESTER, NY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
1 person
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